Communication and the ability to follow clear instructions were terrible.
9/15/2020
Dennis R. VERIFIED CUSTOMER
Vehicle Make : Nissan
Jeff and his team did a great job. Can't tell my Titan was wrecked. Will reccomend York Collision.
8/29/2020
Louis L. VERIFIED CUSTOMER
Vehicle Make : Mercedes-Benz
Great job. Thanks ????????????????????
8/15/2020
Shauna T. VERIFIED CUSTOMER
Vehicle Make : Toyota
My car looks great! Thanks for the good work!
7/14/2020
Francis R. VERIFIED CUSTOMER
Vehicle Make : Ford
The car looked brand new when I picked it up. I was very surprised at how clean
It was.
7/10/2020
Stacey M. VERIFIED CUSTOMER
Vehicle Make : Toyota
Fast... Pleasant experience.
6/27/2020
Benjamin P. VERIFIED CUSTOMER
Vehicle Make : Lincoln
The repair look great, but it would have been nice if it was done right the first time, it just delays me getting my car back, the service and employees their where great and respectful, overall I'm happy with the results thank you
6/24/2020
Taylor G. VERIFIED CUSTOMER
Vehicle Make : Nissan
Service was done well and ontime and very convenient and loaner vehicle was comp to own vehicle.
6/10/2020
Edward S. VERIFIED CUSTOMER
Vehicle Make : Ford
Truck wasn’t cleaned which was paid for. Otherwise great job!
5/20/2020
Susan W. VERIFIED CUSTOMER
Vehicle Make : Nissan
Excellent service. My car looks like brand new. Thank you for your services.
5/15/2020
Yaryzoe H. VERIFIED CUSTOMER
Vehicle Make : Hyundai
Everything was good
5/7/2020
Jenna S. VERIFIED CUSTOMER
Vehicle Make : Toyota
Not only pleased with the quality of work but also the customer service.
5/2/2020
Chelsea L. VERIFIED CUSTOMER
Vehicle Make : Nissan
They always do a fantastic job
3/3/2019
Carl B. VERIFIED CUSTOMER
Vehicle Make : Toyota
Good job.
2/28/2019
Janet C. VERIFIED CUSTOMER
Vehicle Make : Subaru
Your staff were very helpful and kind.
12/1/2018
**** M. VERIFIED CUSTOMER
Vehicle Make : Toyota
Thanks for your kindness. Everyone was so helpful
11/17/2018
Elizabeth E. VERIFIED CUSTOMER
Vehicle Make : Toyota
The car smells very strongly of paint fumes.
10/26/2018
Carnel S. VERIFIED CUSTOMER
Vehicle Make : Suzuki
Everyone I spoke with was very professional & courteous!
6/28/2018
John D. VERIFIED CUSTOMER
Vehicle Make : Subaru
The work looks great and the car was ready as scheduled. The Enterprise rental person was ready and waiting for me upon arrival to drop off. I would suggest letting people know that your hours have changed up front, and updating the hours on your door.
4/6/2017
Jeremy D. VERIFIED CUSTOMER
Vehicle Make : Honda
Quality of work was great, and I didn't have any problems with the staff's friendliness, but the communication needs to improve. Either make more generous deadlines, or get better with communicating that the job won't be done on time (more than a couple hours before you say it will be done). With collision, I understand there are some issues that cannot be seen until you rip the car open. Let your customer know that so they don't get the expectation that it will be done by the first deadline. If the work wasn't done so well, I would have been much more dissatisfied with how long everything took. Keep up the good work with great quality; just please improve the communication and expectation setting, or offer to do something good for the customer as a consequence sooner.