Hendrick Collision Center Rock Hill

I think Your employee Marcus did an excellant staying on top getting my car fixed

I received updates regarding my car weekly and every time I received that phone call the person on the other end was always very personable and pleasant. They did such a great job on my car, I couldn’t be more pleased.

Have the rental available when dropping off a vehicle for repair. Instead of the extra step in going to another location.

Everyone was professional and very helpful. The repair was completed and no one would ever know there was a problem. THANKS!!

Excellent customer service. Thank you so much for repairing my vehicle and keeping me updated. I really appreciate it.

Great job repairing my vehicle in such a quick amount of time. Shelby was awesome to work with and always kept me updated on the progress.

Fabulous job. Thank you so much for the extra effort to make my car look like new again. Your team was so easy to work with, and I appreciate the regular updates. I hope I don't need your services again any time soon, but I know if I do, it will be the first place I bring my car.

Shelby Mayfield was very patient with our many calls.

The service time was very prompt and my car is just like new! Very pleased and would definitely recommend to others!

The folks there took care of everything. Thanks!

Everyone at the center was very helpful. I felt my needs were their first priority. I would recommend them to friends who were unfortunate enough to be involved in an auto accident.

All, I was well taking care of. I was very happy with the great well job done by your team. Thanks

Beautiful work and great customer service!

Very professional and courteous

I thought the repair was done well. However i was worried about the noise in my tires i brought it up several times that was my main concern. An employee drove it to hear the noise said it was in the tires. I spoke to my husband who had mentioned that it may need a wheel alignment as it wasn't making this noise last time I got a wheel alignment he said he would look into it but never followed up. Looking at the description of the items that were repaired I assume he did do the wheel alignment. He said they would check everything out and let me know but they never let me know anything so I assumed it was fine but yet my car still makes the same noise. However he mentioned it maybe the tires so that can very well be I wish they would have communicated a little bit more regarding the issue. Also they called me and said that the final step was a detail for the car when I picked it up it was pretty dusty I wiped it off to drive off which was fine because my car wasnt at its cleanest when i dropped it off. However throughout the day when I was driving it I turn around and I got dust everywhere! Passenger side door has a white marks, just dust and dirt no biggy but I would think that they would try to wipe the stuff off. Instead i had to spend time cleaning everything. However I thought everybody was very friendly and the work done on the repair came out really good. It was not a bad experience, those are just my comments about what could be done better next time.

I was very impressed with the quality of the work performed. After my car was finished, the shop went on to detail my car before pickup. The car looks great and I appreciate the great customer service. Communication was outstanding, with regular updates.

Shelby was very professional and pleasant to work with. My suv looks great! Thank you.

job well donr

They did a great job on my car & I am very satisfied .

I have only the **** car - the take home/pick service was unexpected and most appreciated! Shelby was a great representative for Hendrick. Cheers