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Real Reviews from VERIFIED CUSTOMERS
Brian D. VERIFIED CUSTOMER
Vehicle Make : Kia
Outstanding job. The repair was done very well and my vehicle was returned cleaned. Communication throughout the whole experience was spot on. I had two previous repairs done at Caliber Collision with progressively worse and decided to use Hendrick Collision this time and I’m so pleased.
2/3/2022
William A. VERIFIED CUSTOMER
Vehicle Make : Toyota
Jeff and the entire Hendrick team were great !!!
1/30/2022
Susan L. VERIFIED CUSTOMER
Vehicle Make : Toyota
You did a beautiful job, my Camry was returned better than ever.
1/23/2022
Deborah S. VERIFIED CUSTOMER
Vehicle Make : Toyota
I do have a brake light out
1/21/2022
Connie O. VERIFIED CUSTOMER
Vehicle Make : Toyota
Jason and his repair team appeared to do a great job on my ar repairs. Jason did a great job of keeping me up to date on the status of my car repairs. Jason did a great job communicated with my insurance company. Jason was able get my car into the shop for repairs and delivered to me in a timely manner. Having enterprise car rental onsite was great and seamless. Toni was very helpful, warm inviting and professional on the phone and in person. I would 100% recommend Hendrick Collision Cary to my friends and family. My experience was great.
1/3/2022
Sara T. VERIFIED CUSTOMER
Vehicle Make : Jeep
The heat shield was not installed and is still not installed.
12/14/2021
Cynthia Y. VERIFIED CUSTOMER
Vehicle Make : Kia
From my first phone call with Toni Hayes til the day I picked up my repaired car, I was so very impressed. And my car was immaculately cleaned! The informative emails, voice mails and texts on the progress of the repair was so reassuring. I am so impressed and have already told people about your team! Thank you so much for doing such a great job, all around.
12/13/2021
Christine R. VERIFIED CUSTOMER
Vehicle Make : Porsche
Jeff was very helpful
12/5/2021
Charles W. VERIFIED CUSTOMER
Vehicle Make : GMC
Hendrick Collision Center Cary is OUTSTANDING! I have nothing but positive things to say about every aspect of my experience. Jason Stuef is superb ... great person and professional! Deserves a BIG Christmas Bonus!! Show him the $$$$$$ ...
11/7/2021
Ronald K. VERIFIED CUSTOMER
Vehicle Make : GMC
They did a great job my truck looks new Danny theman worked on my truck went above and beyond a great great job and all the staff is so good there and janson keep me updated on everything so yes was great job they all did thankyou very muck Ron
11/4/2021
Elisabeth H. VERIFIED CUSTOMER
Vehicle Make : Toyota
I was SUPER impressed with their work. Hardly knew anything happened. Professional, flexible, timely and would definitely use their services again.
11/2/2021
Francisco C. VERIFIED CUSTOMER
Vehicle Make : Toyota
For three weeks I was calling to get some feedback for the replacement of the bumper and he did not call me back or his answered was just wait.
10/24/2021
Joann B. VERIFIED CUSTOMER
Vehicle Make : Toyota
The team of people who helped with my car were all really great - sincerely wanting to help and they did all sorts of things to make the situation as good of an experience as possible.
10/13/2021
Cheryl A. VERIFIED CUSTOMER
Vehicle Make : Honda
The repair itself was satisfactory. The customer service could use improvement.
10/12/2021
Lamia E. VERIFIED CUSTOMER
Vehicle Make : GMC
We have been having problems with the car since we received it back. It will not start half of the time. We got notifications on the dashboard about a transmission issue. We have called the Cary Collision Center several times, spoke to the receptionist and left messages to Roland and the manager. Several times. Close to two weeks now and there never called us back. They also never pick up their phone. We are looking to escalate at this point.
10/11/2021
Raymond T. VERIFIED CUSTOMER
Vehicle Make : Toyota
Great customer support! Excellent repair...could not tell where damage was. No better collision repair shop in the area!
10/6/2021
Judy O. VERIFIED CUSTOMER
Vehicle Make : Ford
Good communication from Randll, excellent repair.
9/19/2021
Bill W. VERIFIED CUSTOMER
Vehicle Make : Cadillac
Joel did a great job communicating every step of the process. A job well done.
9/18/2021
Natalie P. VERIFIED CUSTOMER
Vehicle Make : Dodge
From the beginning to the end it was a great experience Toni was phenomenal Randall was great especially with scheduled updates so I do appreciate keeping me informed.
9/16/2021
Richard M. VERIFIED CUSTOMER
Vehicle Make : Mercedes-Benz
Great communication by website updates. Very Very helpful to have name of a contact person who I could speak to about the status.
8/28/2021