Wasn’t given any updates on the status of my car throughout the repair process and then told I would have to wait a couple more days to get my car back. I ended up having to wait an additional week longer than anticipated to get my car back.
6/1/2024
Debra L. VERIFIED CUSTOMER
Vehicle Make : BMW
Thank you for repairing my car back to the original new look.
5/26/2024
Kurt S. VERIFIED CUSTOMER
Vehicle Make : Kia
Ivy rocks.
5/26/2024
Sandra G. VERIFIED CUSTOMER
Vehicle Make : Subaru
Your service was professional and helpful. Ivy was a particular help on keeping me informed and dealing with insurance agencies.
The team did excellent and thorough work as well.
My experience with you couldn't have been better.
Thank you.
Sandra G
5/26/2024
Kevin M. VERIFIED CUSTOMER
Vehicle Make : Honda
Toni and Joel Morrell were spectacular. I could not have gotten better service,
5/24/2024
Carla S. VERIFIED CUSTOMER
Vehicle Make : Chevrolet
Everything from the initial estimate to completed work was professional and top knotch
5/17/2024
Lauren L. VERIFIED CUSTOMER
Vehicle Make : Jeep
Service was great! Price was a little high!
5/16/2024
Dana W. VERIFIED CUSTOMER
Vehicle Make : Chevrolet
Preston was excellent at keeping me informed about damages and repairs and did his best to ensure that the vehicle was repaired to the highest standards in a timely manner.
5/16/2024
**** S. VERIFIED CUSTOMER
Vehicle Make : Ford
My explanation is too long to put in this box.
5/15/2024
Nancy M. VERIFIED CUSTOMER
Vehicle Make : Buick
Everyone I dealt with was pleasant and extremely helpful. My options were explained in detail along with the costs involved. The work was done promptly and my car looks great. I would proudly recommend Hendrick Collision Center in Cary to anyone needing repairs. Thank you for a great experience!
5/13/2024
George P. VERIFIED CUSTOMER
Vehicle Make : Hyundai
Everyone I interacted with was super helpful. I was updated constantly. The work was superb.
5/5/2024
Shanata W. VERIFIED CUSTOMER
Vehicle Make : Honda
The estimator that worked on my car was excellent.
I will keep doing business with him and your service.
5/5/2024
Elliott C. VERIFIED CUSTOMER
Vehicle Make : Toyota
My car looks like new. Thank you.
5/4/2024
Gail G. VERIFIED CUSTOMER
Vehicle Make : Chevrolet
the repairs look fantastic, as if noting had happened. The Hendrick team was polite, professional, kept me updated on how repairs were going, and even finished ahead of the planned due date. Great job!
4/21/2024
Megan C. VERIFIED CUSTOMER
Vehicle Make : Hyundai
The team was extremely helpful in discussing what I would need for the repair during the estimate. Booking an appointment and bringing my car in was as easy as could be. My only complaint is I was never given an estimate for how long the repairs would take, which made booking a rental car a little complicated, but picking the car up was also a breeze. The finish on the repair was immaculate and I am beyond pleased with the finished result.
4/13/2024
Mahesh M. VERIFIED CUSTOMER
Vehicle Make : Honda
I was asked to take the delivery of the car with some imperfections in fitment of my mudguards and promised I will be contacted in 2 days with the status it’s been 2 weeks I have called 2 times it has always gone to voice mail and no response.
No callback asking if I have any issues with the repair once I dove back home.
Car was delivered with piles of repair mess under the seat.
Trunk liner was not fit correctly.
All I have been is patient with your team never kept bombarding with calls or messages even though the car was not fixed within the promised time and the dates were moved multiple times. Really feel sad to write this message but very subpar service and highly disappointed
4/7/2024
Beth B. VERIFIED CUSTOMER
Vehicle Make : Toyota
Repairs took longer than expected but they kept me informed and made sure the repairs were done right.
3/30/2024
Jamie M. VERIFIED CUSTOMER
Vehicle Make : BMW
Car came out great and everyone was very friendly. Only bit that could use improvement is increased communications to the clients.
3/25/2024
**** W. VERIFIED CUSTOMER
Vehicle Make : Subaru
The work done on my Subaru was excellent. It took time to complete but the car is back to its pre-wreck state. I appreciate the attention to detail since the vehicle is very new.
3/16/2024
Eddy M. VERIFIED CUSTOMER
Vehicle Make : Ram
First experience with a body shop that cared about the customer. The most professional collision center that I have ever dealt with. I highly recommend them.