the repairs look fantastic, as if noting had happened. The Hendrick team was polite, professional, kept me updated on how repairs were going, and even finished ahead of the planned due date. Great job!
4/21/2024
Megan C. VERIFIED CUSTOMER
Vehicle Make : Hyundai
The team was extremely helpful in discussing what I would need for the repair during the estimate. Booking an appointment and bringing my car in was as easy as could be. My only complaint is I was never given an estimate for how long the repairs would take, which made booking a rental car a little complicated, but picking the car up was also a breeze. The finish on the repair was immaculate and I am beyond pleased with the finished result.
4/13/2024
Mahesh M. VERIFIED CUSTOMER
Vehicle Make : Honda
I was asked to take the delivery of the car with some imperfections in fitment of my mudguards and promised I will be contacted in 2 days with the status it’s been 2 weeks I have called 2 times it has always gone to voice mail and no response.
No callback asking if I have any issues with the repair once I dove back home.
Car was delivered with piles of repair mess under the seat.
Trunk liner was not fit correctly.
All I have been is patient with your team never kept bombarding with calls or messages even though the car was not fixed within the promised time and the dates were moved multiple times. Really feel sad to write this message but very subpar service and highly disappointed
4/7/2024
Beth B. VERIFIED CUSTOMER
Vehicle Make : Toyota
Repairs took longer than expected but they kept me informed and made sure the repairs were done right.
3/30/2024
Jamie M. VERIFIED CUSTOMER
Vehicle Make : BMW
Car came out great and everyone was very friendly. Only bit that could use improvement is increased communications to the clients.
3/25/2024
**** W. VERIFIED CUSTOMER
Vehicle Make : Subaru
The work done on my Subaru was excellent. It took time to complete but the car is back to its pre-wreck state. I appreciate the attention to detail since the vehicle is very new.
3/16/2024
Eddy M. VERIFIED CUSTOMER
Vehicle Make : Ram
First experience with a body shop that cared about the customer. The most professional collision center that I have ever dealt with. I highly recommend them.
3/15/2024
Carolyn I. VERIFIED CUSTOMER
Vehicle Make : Acura
Excellent customer service. My expectations for the time to repair were communicated to me, and they were fully met. My car stayed so beautiful and perfect after the repair. The back gate works perfectly and the paint is matched to perfection.
3/11/2024
Kaitlyn E. VERIFIED CUSTOMER
Vehicle Make : Toyota
I couldn't be more satisfied with the experience. From start to finish, the service was top-notch. Was well-informed throughout the entire process, ensuring I understood the repairs needed and the timeline for completion. Moreover, the turnaround time for the repairs was impressively quick. Despite the complexity of the issues, they efficiently addressed each one, allowing me to get back on the road sooner than expected.
3/10/2024
Erica W. VERIFIED CUSTOMER
Vehicle Make : Ford
Fantastic experience! The most important thing to me is for this process to be as easy as possible. That was absolutely the case! Drop off and pick up were a breeze and communication throughout was great.
I’ve already recommended your team to a friend and will continue to do so.
We’ll done!
3/7/2024
Daniel D. VERIFIED CUSTOMER
Vehicle Make : Toyota
My car looks awesome! You've exceeded my expectations. Thanks to the team at Hendrick Collision Center. Joel is great to work with.
3/3/2024
Michael O. VERIFIED CUSTOMER
Vehicle Make : Ford
Fantastic service. And, Rusty was the best advisor ever! He guided me through every step of the process, removing any concerns and putting me at ease!
2/29/2024
Leslie B. VERIFIED CUSTOMER
Vehicle Make : BMW
The BEST body shop in NC!! Jason Stuef is absolutely wonderful to work with! I have brought 4 different vehicles to Jason for repair ranging from 3k-19k and every repair is done perfectly. Jason and his Team ensure all factory parts are in installed, paint matched beautifully and vehicles delivered on time, with constant communication throughout the entire process! i would never take my vehicles to anyone but Jason at Hendrick Collision in Cary NC!!!
2/29/2024
Allan I. VERIFIED CUSTOMER
Vehicle Make : Mercedes-Benz
Rusty Wilson was great to work with.
2/14/2024
Melody C. VERIFIED CUSTOMER
Vehicle Make : Chevrolet
Car looked great and completed in one day
2/11/2024
Amir N. VERIFIED CUSTOMER
Vehicle Make : Toyota
Car looked brand new! Couldn't tell it was in an accident and the paint color was spot on!
2/7/2024
Olivia B. VERIFIED CUSTOMER
Vehicle Make : Hyundai
The side that wasn't hit was left damaged and now I'm waiting on a part that's on backorder indefinitely for a vehicle I purchased last June. Never had a part broken at a repair center Ever. Vehicle was given back without items in cargo area returned to the original state. Very disappointed how my vehicle was handled. Higher manager could care less and total disregard. If I was aware of the collision shop at Southern States I would have had the repair completed there. Highly do not recommend.
2/4/2024
William F. VERIFIED CUSTOMER
Vehicle Make : Buick
100% satisfied with my repairs and the personnel at Hendrick Collision. They were professional and completed the job on schedule. We were kept up to date every step of the way.
1/27/2024
Rajasekaran M. VERIFIED CUSTOMER
Vehicle Make : Toyota
Work done
1/26/2024
Vijay S. VERIFIED CUSTOMER
Vehicle Make : Volvo
We had a fantastic experience. Rusty was wonderful to work with and the car was finished before promised. I will highly recommend Hendrick Collision.