i regret not taking my car to sunflower. everything is always excellent. everytime i look at my car and see the front bumper sag amongst other things.. i would bring it back but it’s not like anything is going to be done. when i read replace front bumper i think new. i’m wondering if this was pulled off another challenger. also the paint job.. there are scratches under the paint where I myself had put scratches with sanding paper to redo the front bumper before I got in a wreck. this repair also has zero longevity.
The only way to make this right is to rip off the entire front of this car
and redo it. it hasn’t been a month in the front bumper is sagging and not flush.
I’m looking forward to having continual problems in the near future with twisty ties and extension cords…
4/1/2024
Ann H. VERIFIED CUSTOMER
Vehicle Make : Toyota
I paid Hendricks collision at the time I picked up my car on March 15th. I told them Cincinnati Financial had sent me a check to cover the cost and Farmer’s insurance was no longer involved. On March 21st Hendricks billed Farmers anyway. This caused Farmers to sent a subrogation claim to Cincinnati. This caused Cincinnati to cancel the check they sent to me. The bank charged me for the canceled check. Hendricks has their money for the repairs paid my me plus a small check from Farmers. They ‘doubled dipped’. I am extremely unhappy about this mess.
3/31/2024
Phil S. VERIFIED CUSTOMER
Vehicle Make : Nissan
On the drivers side view mirror, there were a couple scratches and paint scraped off that should have been repaired as part of this. I think they just didn’t see it and I didn’t notice it wasn’t on the original estimate. The searches were on the underside of the mirror. I don’t really have the time or resources to drop the car off for more work, it just isn’t worth that much time and inconvenience, so I’ll just have to try to touch it up myself. The door and panel replaced seemed to be good quality work.
3/23/2024
Kyle M. VERIFIED CUSTOMER
Vehicle Make : Chevrolet
Customer service and all work were great
3/16/2024
Melissa M. VERIFIED CUSTOMER
Vehicle Make : Jeep
The door that was replaced is sticking and hard to close. There is a piece loose next to the door. I was without a car for 3weeks now have to take it back in not knowing if I have to leave it again. Also I had to contact you to find out when I could expect my car to be done. I never received any communication on the progress. Luckily I was able to work from home those 3 weeks.
2/17/2024
William Y. VERIFIED CUSTOMER
Vehicle Make : Toyota
Great service
2/9/2024
Baila G. VERIFIED CUSTOMER
Vehicle Make : Toyota
Fuel gage stuck on F. Problem not resolved. No one returns calls. Please advise
1/19/2024
Guillermina A. VERIFIED CUSTOMER
Vehicle Make : Chevrolet
Trail boss decal is offset,missing edge door guards
1/14/2024
**** T. VERIFIED CUSTOMER
Vehicle Make : GMC
Communication was great; very pleased with work performed.
12/15/2023
Aaron W. VERIFIED CUSTOMER
Vehicle Make : Jeep
Thank you Chris!!
11/17/2023
Michael B. VERIFIED CUSTOMER
Vehicle Make : Subaru
Excellent service. Car door looks beautiful. Perfect repair.
11/13/2023
Bessie W. VERIFIED CUSTOMER
Vehicle Make : Chevrolet
Very professional work, well done. Very happy with my experience.
10/1/2023
Pattie P. VERIFIED CUSTOMER
Vehicle Make : Toyota
you guys did a fantastic job!
8/14/2023
William B. VERIFIED CUSTOMER
Vehicle Make : Chevrolet
Everyone I talked with was very nice and helpful. They also washed the car when I picked it up. I felt good about the service.
8/5/2023
Anne R. VERIFIED CUSTOMER
Vehicle Make : Toyota
Excellent service & repair!
7/30/2023
Steven W. VERIFIED CUSTOMER
Vehicle Make : Subaru
Matt was very helpful!
7/2/2023
Maria S. VERIFIED CUSTOMER
Vehicle Make : Toyota
Staff was friendly and got my car done sooner than expected, great service
6/30/2023
Amirhossein K. VERIFIED CUSTOMER
Vehicle Make : Toyota
It took them forever to give me a quote for my windshield and I finally gave up on it. They also charged me 180 dollars for putting a clip and did not even fix the light.
6/26/2023
Sara H. VERIFIED CUSTOMER
Vehicle Make : Volvo
Matt was very easy to work with and responsive. The work was finished waaaaay before promised, which was awesome. Better to under-promise and over-perform than the opposite.