The repairs were good enough that I could not tell that there had been damage. The only thing was the paint fume odor in the car.
11/21/2022
**** P. VERIFIED CUSTOMER
Vehicle Make : Buick
I've already sent positive comments about my Hendrick's service.
TAPisani
9/18/2022
Bradley P. VERIFIED CUSTOMER
Vehicle Make : Toyota
Thanks to Chris Mathis for his continued follow up throughout the process.
9/9/2022
Paul C. VERIFIED CUSTOMER
Vehicle Make : Kia
Great service, nice paint job, but have an unresolved question regarding cruise control, which is not working, after front bumper reassembly.
9/4/2022
Kevin K. VERIFIED CUSTOMER
Vehicle Make : Toyota
Still in progress, bumper problem. Poor communication, supply chain issues( not really Hendrick criticism), went in for 5 days, came out 2 ****/2 weeks, just disappointed
8/14/2022
Daniel J. VERIFIED CUSTOMER
Vehicle Make : Kia
Matt Darington great customer service representative.
He is an asset to the Hendrick's / USAA partnership.
6/26/2022
Cora T. VERIFIED CUSTOMER
Vehicle Make : Chevrolet
So far everything seems to be fine.
6/12/2022
Delvin H. VERIFIED CUSTOMER
Vehicle Make : Toyota
Matthew Darrington was great to work with on a challenging situation with my insurance company. He gave great advice that had my best interests in mind.
The only improvement suggestion would be to figure out why I wasn't able to receive the text notifications. Something was wrong with the software system that prevented me from getting the automated updates he was trying to send.
5/8/2022
Ryan B. VERIFIED CUSTOMER
Vehicle Make : Volkswagen
Every part of my experience was great.
4/28/2022
Valeria M. VERIFIED CUSTOMER
Vehicle Make : Kia
First I had to call back to after waiting for someone to get back to me to even get my car scheduled for repairs and then it was suppose to be take a week and be done on Friday and it was not done until Monday and again I had to call back to see when I could pick it up. And after all that and now 3 weeks after picking my car up I was being hounded by the rental company to return the car that I was told to leave at the dealer and they would call the rental company and have them pick it up. Total lack of communication and very disappointed.
4/13/2022
Laura B. VERIFIED CUSTOMER
Vehicle Make : Chevrolet
Everyone was so accommodating and easy to work with. This was by far one of the best auto repair experiences I’ve had!
3/29/2022
Jill L. VERIFIED CUSTOMER
Vehicle Make : Chevrolet
Beautiful job !
3/1/2022
Todd C. VERIFIED CUSTOMER
Vehicle Make : Ford
The service department did not fix the problem with my car. I just took my car to Bob ****Ford and they informed me Hendrick did not properly install the hub and wheel bearing assembly.
2/25/2022
Paul B. VERIFIED CUSTOMER
Vehicle Make : Toyota
All went very well, thank you
2/24/2022
Warren A. VERIFIED CUSTOMER
Vehicle Make : Chevrolet
Just tell Matt I’m very happy with my repairs.
2/21/2022
Jennifer F. VERIFIED CUSTOMER
Vehicle Make : Toyota
Detail wash outside of vehicle before delivering to customer, still had blue marks on passenger side
2/18/2022
Tom K. VERIFIED CUSTOMER
Vehicle Make : Chevrolet
Great work!
2/14/2022
David W. VERIFIED CUSTOMER
Vehicle Make : Acura
Great quality of bodywork and paint.
2/14/2022
Rachel H. VERIFIED CUSTOMER
Vehicle Make : Ford
Sustain the outstanding service you are doing: thanks for being professional and understanding/ kind to me.