Excellent workmanship and customer service. Nick Kinnel kept me updated and job was completed on time.
5/3/2024
Misty L. VERIFIED CUSTOMER
Vehicle Make : Chevrolet
I don’t think she works there any longer but I had difficulty getting g updates along the way from a lady named Moira. We were so frustrated at one point, we came to the office to get the update in person.
I’m not sure if this is related but now our radio intermittently cuts out as well.
Aside from these two concerns, we are pleased with the repairs.
Thanks
4/11/2024
Kallean M. VERIFIED CUSTOMER
Vehicle Make : Toyota
Jarod and Elaina were awesome. Never had to wonder what was going on with my car. Always professional and courteous.
3/17/2024
Steve L. VERIFIED CUSTOMER
Vehicle Make : Toyota
The Hendrix Collison team did a great job,I would highly recommend Hendrix Collison to everyone needing Collison repairs. Steve Cauthen
3/7/2024
Bethany M. VERIFIED CUSTOMER
Vehicle Make : Lexus
My main repair staff representative was knowledgeable and friendly. He advised me on the issues that needed to be fixed and how the process worked. The email updates on the status of my vehicle was great also.
2/9/2024
Joanne S. VERIFIED CUSTOMER
Vehicle Make : Toyota
Wonderful people & beautiful job.
1/28/2024
Russ S. VERIFIED CUSTOMER
Vehicle Make : Audi
Very professional organization! Always keeping you in to date on repairs. Michael, Hannah and Amy are the absolute best to work with.
1/28/2024
Khaled A. VERIFIED CUSTOMER
Vehicle Make : Scion
Great job 5Star service
1/26/2024
Lewis S. VERIFIED CUSTOMER
Vehicle Make : Honda
All personal were helpful in assisting me in the processing of getting my car repairs
12/7/2023
Shameka C. VERIFIED CUSTOMER
Vehicle Make : Lexus
Beautiful job, much appreciated! I would highly recommend Hendricks Collision Concord.
11/19/2023
Nicole H. VERIFIED CUSTOMER
Vehicle Make : Kia
I would just say that Hendericks should not take the car in until the part are available
11/17/2023
Marci L. VERIFIED CUSTOMER
Vehicle Make : Kia
Communication advicing me of the progress was excellent.
11/12/2023
Michael-s-&-laure W. VERIFIED CUSTOMER
Vehicle Make : Chevrolet
Great communication from start to finish with Jarod and Angie. 5 star service.
11/9/2023
Samantha H. VERIFIED CUSTOMER
Vehicle Make : Honda
My car looks like new and the updates in the constantly communication with Jerod was fantastic.
9/9/2023
Anne J. VERIFIED CUSTOMER
Vehicle Make : Kia
Your team has excellent customer service! My repaired car looks great - thank you!
8/9/2023
Arun G. VERIFIED CUSTOMER
Vehicle Make : Lexus
Thanks for the the quick turnaround and an excellent job..
5/21/2023
Laura W. VERIFIED CUSTOMER
Vehicle Make : Toyota
Communication was excellent in fact, they were the most informative on the repair & insurance process. Danielle Loomis was a rockstar and Nick on the repair side made sure everything was replaced/repaired in an effective and efficient manner. Recommend 100% again.
5/9/2023
James F. VERIFIED CUSTOMER
Vehicle Make : BMW
My 2016 BMW 428 M Sport with only 50,400 miles suffered a rear end collision totaling $12,519.00 in damage. This was my retirement car. I designed the car myself and ordered it. It takes me 3 to 4 hours to wash and detail it and 8 hours to clay mitt, polish, pre-wax clean, wax and clean and detail the engine and bay. Aside from my first BMW purchased in 2014, a K1600GT motorcycle, this was my first BMW auto purchase. I am passionate about my car. It's not a "mode of transportation." I am also a BMW Car Club Member. The repair is nothing less than phenomenal. Car club members can't identify that it was involved in a crash. I am keeping the car because I worked 35.5 years to obtain it. After the crash, I drove it directly to Hendrick Collision Center and left it. That was a very wise decision. Please share this with the techs and staff who performed such work. People don't hear enough about doing the great work that they do!
5/6/2023
Robert B. VERIFIED CUSTOMER
Vehicle Make : Lexus
Quickly done. Very professional service. Thank you!