My experience was amazing ! Deanna was great! Kept me updated with the progress of my car. I had to come back twice to get some things out of my car and everyone was so nice and no one gave me attitude and never made me feel like I was getting on there nerves even though I felt like I was , but if I was they never let me know! The customer service was by far absolutely thee BEST! Thank you so much! Hendrix will always be ahead of the game! ????
10/17/2019
HOANG D. VERIFIED CUSTOMER
Vehicle Make : TOYOTA
Workman-shift is not adequate, installation is not aligned, clearly visible. Quality control needs to be addressed. We are not happy, not satisfied. Contacted Jarod and we have not heard back from him yet. So unhappy.
10/14/2019
VENA A. VERIFIED CUSTOMER
Vehicle Make : TOYOTA
Awesome customer service, kept aware of all updates on the status of my vehicle durinf repair.
10/11/2019
Sokha L. VERIFIED CUSTOMER
Vehicle Make : HONDA
I just want to thank your team for an outstanding job with my car and would definitely recommend you all to others.
10/10/2019
WILLIAM H. VERIFIED CUSTOMER
Vehicle Make : HONDA
Great communication and customer service
10/10/2019
ROMIA B. VERIFIED CUSTOMER
Vehicle Make : CADILLAC
Very satisfied with the customer service and the excellent work on my vehicle I would recommend them to anyone needing repairs.
10/10/2019
SHARON O. VERIFIED CUSTOMER
Vehicle Make : LEXUS
Great service and follow up! Receiving text messages on progress is a great way to communicate the progress.
10/10/2019
Jerry H. VERIFIED CUSTOMER
Vehicle Make : HONDA
They kept us informed on the progress of the repairs and they completed the job ahead of time. Everyone we talked with, especially Jason was very knowledgeable, courteous, helyand fruendly. If anyone ask us about the service we received,, we would definitely recommend you.
10/10/2019
GEORGE S. VERIFIED CUSTOMER
Vehicle Make : TOYOTA
Super satisfied!!!!
10/9/2019
JOHN P. VERIFIED CUSTOMER
Vehicle Make : LEXUS
Great communication and customer service. And car repair looks great’
10/9/2019
Scott W. VERIFIED CUSTOMER
Vehicle Make : ACURA
Great job to the whole team at Hendrick Collision!
10/7/2019
KEITH D. VERIFIED CUSTOMER
Vehicle Make : RAM
My experience was phenomenal from beginning to end. My contact at Hendrick, Michael, did a great job.
10/5/2019
DUANE L. VERIFIED CUSTOMER
Vehicle Make : TOYOTA
I received text messages regularly with updates on the progress of the repair from my adjuster. She was great
10/5/2019
KEITH L. VERIFIED CUSTOMER
Vehicle Make : JEEP
Everything went smoothly. From checking in the vehicle to handling things with the insurance company to finishing the job, everything was done in a quick and efficient manner.
10/1/2019
TAMIKA B. VERIFIED CUSTOMER
Vehicle Make : CHRYSLER
Quick service and great communication about my vehicle.
10/1/2019
BOBBY W. VERIFIED CUSTOMER
Vehicle Make : VOLKSWAGEN
Please thank all staff involved in ensuring my 2016 VW Passat was repaired. I appreciate it being completed one day earlier than estimated.
10/1/2019
LARRY K. VERIFIED CUSTOMER
Vehicle Make : AUDI
The car looks better than before the accident. That means your work is exceptional to highest standards that the Automobile industry has to offer and you should.be very proud of yourselves. I know I am.
9/29/2019
Ezara L. VERIFIED CUSTOMER
Vehicle Make : HONDA
Great customer service!!! Very professional.
9/28/2019
Lance O. VERIFIED CUSTOMER
Vehicle Make : FORD
Car looks great, but text messages said car would be ready on 9/25 but wasn’t. No one called even though txt said someone would. I called the next day and was told car would be ready by eod. Made arrangements to pick car up 9/25, was inconvenienced.
9/28/2019
Bettina H. VERIFIED CUSTOMER
Vehicle Make : LEXUS
Hendrick Collision turned our sad situation into a good experience. We picked up our car today and we are very pleased. From the beginning to the end, Hendrick Collision gave us a day by day progress report on our car. Everybody was very friendly and professional and we would definitely recommend Hendrick Collision to anyone looking for a job well done!!