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Real Reviews from VERIFIED CUSTOMERS
Michele L. VERIFIED CUSTOMER
Vehicle Make : Chevrolet
Absolutely satisfied with the service and work that was done!!! Everyone was so understanding and helpful. Would recommend them to everyone!!
3/29/2019
Lanh N. VERIFIED CUSTOMER
Vehicle Make : Acura
Every good service, fast and friendly.
3/23/2019
Eileen B. VERIFIED CUSTOMER
Vehicle Make : Chevrolet
Thank you!
3/22/2019
Yonas W. VERIFIED CUSTOMER
Vehicle Make : Toyota
The customer service I received from Yohanes ( and the Service King team, in general) was phenomenal. Yohanes went above and beyond the call of duty while helping me through the process of having my car repaired. Not only was he incredibly knowledgeable but he possess a natural skill in building rapport with people. My car was intially scheduled to be turned around in 3-5 days and I was paying for my car rental out of my own pocket. I got daily text messages about the status of my car but Yohanes made sure to call me and keep me updated at all times (seeing as I was unsure about how long I had to extend my rental). My 2016 Toyota Corolla was scheduled to be fixed by March 22nd, 2019. It was done on March 20th and I couldn’t have been happier with how it looked—essentially, better than when I bought it! I loved the work so much I now have an appointment with Detail Below Retail for later this week. I know it’s not feasible but I’d absolutely recommend someone like Yohanes for a promotion, and if not that, a pay raise. He really encompassed the Service King spirit and management should be cognizant of the great work he is doing!! Thanks again!
3/21/2019
Alfred G. VERIFIED CUSTOMER
Vehicle Make : Cadillac
My service advisor Frisco was really great at keeping me informed on what was going on with my car. He did a really great job and I absolutely love it!! Thanks bro!
3/21/2019
Steven B. VERIFIED CUSTOMER
Vehicle Make : Toyota
Great work and ready two days of estimated repair completion date
3/20/2019
Elizabeth G. VERIFIED CUSTOMER
Vehicle Make : Jeep
Service King was wonderful. They were very timely and did a beautiful job on my car.
3/19/2019
Kathi S. VERIFIED CUSTOMER
Vehicle Make : Toyota
I am over the moon thrilled with Service King. My first contact with Amanda was exemplar. I found her to be professional, articulate, knowledgeable, compassionate and a true reflection of the experience I was to have with Service King. The entire staff was was exemplary. I just can’t enough about my level of joy. The turn around time was amazingly speedy and so great. The gentleman fromEnterprise was most excellent, professional, opened doors and was an entire gentleman. I hope I don’t have to, but I’m For sure a forever customer. Thank you ever so much . Jimmy Le was so knowledgeable, tenacious and the truest reflection of the highest ranking of customer service and TLC. He is a most excellent asset to your team and shines from the moment you meet him. He’s a remarkable kind communicator with the a wonderful focus and follow through.
3/16/2019
Gary P. VERIFIED CUSTOMER
Vehicle Make : Subaru
Excellent service.
3/16/2019
Karmel G. VERIFIED CUSTOMER
Vehicle Make : Honda
Jeremy and Johanas did a great job repairing my car. Awesome customer service! Thanks so much
3/16/2019
Richard S. VERIFIED CUSTOMER
Vehicle Make : Lexus
Debra was great. The communication was great and I felt that everyone was doing there best to limit our time in a rental car and the importance of getting back to our normal. Would highly recommend anyone to your company.
3/14/2019
Tanya F. VERIFIED CUSTOMER
Vehicle Make : Honda
Very professional and kept me up to date on status of repairs
3/14/2019
Nimfa Q. VERIFIED CUSTOMER
Vehicle Make : Toyota
Everyone was very helpful!
3/13/2019
Rhema F. VERIFIED CUSTOMER
Vehicle Make : Volkswagen
I really appreciated the work you guys did with my car! Thank you!!!
3/12/2019
Alena A. VERIFIED CUSTOMER
Vehicle Make : Honda
There are still scratches left on my car.
3/10/2019
Wendy M. VERIFIED CUSTOMER
Vehicle Make : Toyota
Everyone at the service made it so incredibly easy. I haven’t seen the car yet but my husband was thrilled. Thank you for taking such good care of us.
3/8/2019
William T. VERIFIED CUSTOMER
Vehicle Make : Hyundai
Everything was great but they forgot to reinstall a trunk concealer panel and as a result I have to make another trip to the shop to retrieve it. Otherwise, everything was great.
3/8/2019
Debra S. VERIFIED CUSTOMER
Vehicle Make : Dodge
I appreciated that my car was vacuumed and washed prior to my getting it back (especially since it was dirty when I brought it in). I also was glad to be able to pick up my car and return the rental car while waiting for a part to come in which is saving me some money.
3/7/2019
Melody B. VERIFIED CUSTOMER
Vehicle Make : Toyota
everyone was amazing. The service was awesome love you guys
3/6/2019
Carla M. VERIFIED CUSTOMER
Vehicle Make : Subaru
Customer service was exceptional. They were great at communicating by text alerts and calls. The car was done earlier than anticipated and looks amazing. They also detailed the car. Very impressed with their service.
3/5/2019