Everyone was great. They informed me about the repairs and what parts they were waiting for, which was very helpful.
3/22/2024
Frank L. VERIFIED CUSTOMER
Vehicle Make : Chevrolet
As I stated in the survey, I took the day after they finished my vehicle something that should’ve taken about four days it took 11 days to get my car back. When I called to get updates about my car, I pretty much was lied to the whole time. as to why my car wasn’t finished the managers name there is Leah she’s supposed to be the manager and manage peoples vehicles but when you call Kristy answers the phone and pretty much she takes over and it’s funny I think Kristy should be the manager just because of the simple fact Leah does everything. Kristy tells her to do anyway. I guess the bottom line. I guess the bottom line for my experience in my vehicle being at DUKE collision is I was lied to several times about why my vehicle wasn’t done. The whole experience kept me on pins and needles. Every single day is all I can say I wish somebody from DUKE we go and manage Leah and see what Process she has forgetting peoples vehicles done because simply she does what she wants to do and tells people what they want to hear and it’s very very very aggravating and she’s getting away with it that’s really all I got to say. Thank you so much very respectfully Frank L
3/17/2024
Ashley T. VERIFIED CUSTOMER
Vehicle Make : Chevrolet
The work done on my car was amazing and quick and the staff treated me well.
3/11/2024
Katherine A. VERIFIED CUSTOMER
Vehicle Make : GMC
Keep up the good work and keeping the person updated about what’s going on is very important thank you all again
3/7/2024
Adele B. VERIFIED CUSTOMER
Vehicle Make : Chevrolet
It looks like new. Thank you!
2/11/2024
Liza S. VERIFIED CUSTOMER
Vehicle Make : Ford
Great job on the repair and established expectations well. Thank you.
1/25/2024
Russell B. VERIFIED CUSTOMER
Vehicle Make : Toyota
Repair work looks great. Staff were friendly and helpful. Repaired required a second appraisal due to unseen damage and vehicle was out of service for over a month.
12/30/2023
Calvin S. VERIFIED CUSTOMER
Vehicle Make : GMC
Excellent work, but it took a little longer than expected.
12/14/2023
Jackie R. VERIFIED CUSTOMER
Vehicle Make : Cadillac
Great customer service
12/11/2023
Jefferey S. VERIFIED CUSTOMER
Vehicle Make : Ram
Staff was knowledgeable and pleasant.
Long lead time for parts was bad, not your fault.
Repairs were completed satisfactorily.
11/29/2023
Mary P. VERIFIED CUSTOMER
Vehicle Make : Honda
My car looks great. Everyone treated me with such respect and answered all my questions. I would recommend Duke Collision to anyone needing vehicle body work. Excellent work!
11/12/2023
Leo S. VERIFIED CUSTOMER
Vehicle Make : Ford
I am completely satisfied
9/30/2023
David E. VERIFIED CUSTOMER
Vehicle Make : Honda
Very Professional Body Shop Manager!
8/27/2023
Todd B. VERIFIED CUSTOMER
Vehicle Make : Ford
They did an Awesome!!! job on the damage repairs needed for my vehicle.
6/21/2023
Cary C. VERIFIED CUSTOMER
Vehicle Make : GMC
Leah and Christy were awesome! Great service!
6/2/2023
Deirdre D. VERIFIED CUSTOMER
Vehicle Make : Toyota
I appreciate that you took the time needed to do the great job you did. My wife and I are really happy with the results.
5/28/2023
Joey Lynn. VERIFIED CUSTOMER
Vehicle Make : Lexus
Administrative team was very courteous and kept me informed.
5/7/2023
Garrett R. VERIFIED CUSTOMER
Vehicle Make : Chevrolet
Very professional
4/10/2023
Glenn L. VERIFIED CUSTOMER
Vehicle Make : Dodge
Thank y’all for the great repairs on my truck!! It looks fantastic!!