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Real Reviews from VERIFIED CUSTOMERS
Jesus L. VERIFIED CUSTOMER
Vehicle Make : Ford
As per our previous conversation, just wanted to let you know how completely satisfied I was with the work done on my car. Your manager, Alex Palomares, was very professional and was very customer service focused. He returned all my calls promptly and always asked what were my concerns. I would not hesitate in referring friends and family to your business. Because of Alex's great service and attention to detail I felt I needed to reach out to you and let you know.
3/2/2019
Jackie R. VERIFIED CUSTOMER
Vehicle Make : Porsche
Your company gave me the best quote from two other well qualified auto body shops. I knew Pacific Elite would do a great job from working on my wife’s mercedes. Everyone in the front office was very kind, and the young lady was extremely nice. A job well done. Thanks a million or should I say a thousand????.
3/2/2019
Wei Y. VERIFIED CUSTOMER
Vehicle Make : Scion
My repair costed over $10,000 and I had an empty tank.
3/2/2019
David/theresa L. VERIFIED CUSTOMER
Vehicle Make : Honda
The office staff is always excellent! They are friendly and very professional! Service was prompt! Thanks!
3/2/2019
Kim R. VERIFIED CUSTOMER
Vehicle Make : Ford
Everyone was very friendly and caring & made me at ease to have my car fixed there. They kept me informed about my car through text. It was nice to know the progress of my car & when it would be done! It looks Awesome!!
3/1/2019
Angel M. VERIFIED CUSTOMER
Vehicle Make : Nissan
Thank you, the process was simple and my car came back better than before
2/28/2019
Doreen H. VERIFIED CUSTOMER
Vehicle Make : Toyota
I am satisfied with the service and the repairs done on my car. I will recommend my friends to the body shop.
2/28/2019
Maryann S. VERIFIED CUSTOMER
Vehicle Make : Volkswagen
I am a repeat customer and the staff is always pleasant, helpful and professional. They really try to accommodate me and always keep me informed of the status of my vehicle. I would definitely refer them to anyone needing body work repair.
2/27/2019
Kelsey O. VERIFIED CUSTOMER
Vehicle Make : Toyota
Very friendly and helpful team
2/26/2019
Albert R. VERIFIED CUSTOMER
Vehicle Make : Toyota
Did only give 1hr and 15 mins. To pick up and its traffic, and need to return car to enterprise and that will take time which were previously discussed, Did not call back on time promised after 130pm when meeting ended.spray paint all over the car hub which was not remove.I did not notice that till I got home because it was too dark so u can't really see.
2/26/2019
Dora P. VERIFIED CUSTOMER
Vehicle Make : Toyota
Paint did not quite match . Scuff mark That wasn’t there before. As for the staff they were all very nice.
2/26/2019
Moses B. VERIFIED CUSTOMER
Vehicle Make : Nissan
Super great all around. Would come back here.
2/25/2019
Daniel A. VERIFIED CUSTOMER
Vehicle Make : Volkswagen
Super friendly and professional. Mrs. Huerta is the best!
2/23/2019
Huimin J. VERIFIED CUSTOMER
Vehicle Make : Mercedes Benz
Very Good
2/22/2019
Oliver R. VERIFIED CUSTOMER
Vehicle Make : Nissan
The service and updates were great. Loved that my car was vacuumed on the inside clean, the work was done professionally with all my questions answered - I was even able to see the pictures of the repair work. Very satisfied customer - thank you!!
2/15/2019
Chui-san Teresa. VERIFIED CUSTOMER
Vehicle Make : Toyota
Alex and team were terrific. Extremely professional and customer focussed. Made a point to let AAA know this as well as your team deserves a lot of praise for their attention to detail and customer satisfaction.
2/12/2019
Elsa S. VERIFIED CUSTOMER
Vehicle Make : Honda
Great customer service, fast service, great people,highly recommended.
2/9/2019
Jose V. VERIFIED CUSTOMER
Vehicle Make : Jeep
The whole staff is wonderful... Would definitely recommend to my friends and family!!! A+++
2/9/2019
Joseph C. VERIFIED CUSTOMER
Vehicle Make : Mercedes Benz
Lennon and Ulises were phenomenal and make the repair process so easy and efficient. I loved the text message updates about repair time and the repair job was amazing! Excellent service, I will only come back to this body shop for repairs in the future.
2/8/2019
Luis H. VERIFIED CUSTOMER
Vehicle Make : Subaru
Repair was completed in a timely manner. Staff is most helpful and friendly. Kudos to Ulysses for excellent CS.
2/5/2019