Great experience, Great job on my car. The only thing I did not like was the way my return of the rental was handled. I was given no indication of the amt. I owed for the rental and it was just taken out of my checking account. I would have appreciated it if I was told what the total was and what my part of it was and not just take the money out of my account.
6/4/2017
Ruth R. VERIFIED CUSTOMER
Vehicle Make : Toyota
Great job! The service was excellent , from the initial quote to Kelly at the front desk, to the technicians. Work was performed in the time frame they promised and it matched the original quote to the dollar. The car looked beautiful when I picked it up!
I'll definitely recommend Koch 33 Collision to my acquaintances.
Ruth R
5/13/2017
Yadira A. VERIFIED CUSTOMER
Vehicle Make : Ford
They have excellent customer service at the front desk. I was treated with courtesy and scheduling my car repair was easy on the phone. I would get updates on my car through phone calls. I was very pleased the the overall service. I would highly recommend it. They did an excellent job to our ford 2014.
5/12/2017
Authur S. VERIFIED CUSTOMER
Vehicle Make : Toyota
Kelly at the desk had great customer service skills!
4/30/2017
Catherine Ann. VERIFIED CUSTOMER
Vehicle Make : Toyota
Thanks for washing my car, too.
4/28/2017
Sanjay G. VERIFIED CUSTOMER
Vehicle Make : Toyota
Very good service and job was well done, already recommended KOCH 33 to my friends.
4/19/2017
Jeanne R. VERIFIED CUSTOMER
Vehicle Make : Toyota
Wow! What a fantastic job you did on our 2017 Camry--You not only made it look new again but you cleaned it inside and outside! I would highly recommend your service to anyone! Thank-you again and please keep up the great jobs with all you service! Jeanne R
4/16/2017
Jodie M. VERIFIED CUSTOMER
Vehicle Make : Honda
You guys are fast!!
4/15/2017
Jarrod M. VERIFIED CUSTOMER
Vehicle Make : Kia
Parts took longer to get than optimal, but the repair was completed quickly.
4/13/2017
Ed H. VERIFIED CUSTOMER
Vehicle Make : Toyota
I am extremely pleased with the great attention to quality, the great communications, and the overall professionalism of your staff. Special thanks to Kelly, Jason, and Mark. A very dedicated and customer focused team.
4/1/2017
Larry M. VERIFIED CUSTOMER
Vehicle Make : Toyota
Great job guys, and my car looks new again with the nice wash job you've done, Thanks again. Larry M
3/21/2017
Richard C. VERIFIED CUSTOMER
Vehicle Make : Toyota
Looks good as new. Fit is perfect.
Everyone we spoke with very nice and professional.
3/5/2017
Robert R. VERIFIED CUSTOMER
Vehicle Make : Toyota
Thank you, Jason, for a perfect job on our 2012 Camry hybrid. I especially appreciate your including filling in and repainting the small puncture on the rear trump lid. It's like we have just acquired a beautiful new car!
3/4/2017
Theodore Q. VERIFIED CUSTOMER
Vehicle Make : Ford
Everyone I spoke to was friendly, helpful and professional.
3/4/2017
Kevin H. VERIFIED CUSTOMER
Vehicle Make : Ford
Very nice job of repairs on my vehicle. Car was complete as promised. Staff very professional and polite.
3/3/2017
Patricia P. VERIFIED CUSTOMER
Vehicle Make : Toyota
Professional
2/21/2017
Julio R. VERIFIED CUSTOMER
Vehicle Make : Toyota
Very very good Five star
2/21/2017
Christopher &. VERIFIED CUSTOMER
Vehicle Make : Ford
Staff was efficient and helpful. The repair looks great. A very satisfactory experience.