SERVICE BY MICHAEL AND KELLY WAS EXCEPTIONAL AND JOB RESULT WAS BEAUTIFUL.
5/24/2018
Linda J. VERIFIED CUSTOMER
Vehicle Make : Mazda
I was kept informed all thru the process...thanks for that.
5/24/2018
**** B. VERIFIED CUSTOMER
Vehicle Make : Toyota
There seems to be a color difference on the back right side.
I will be bringing the car back to be checked. We have viewed it in many different lighting and it is still visible.
Tom Brunner
5/19/2018
Mike A. VERIFIED CUSTOMER
Vehicle Make : Ford
Door is rubbing fender. will be returning.
5/19/2018
Kim M. VERIFIED CUSTOMER
Vehicle Make : Toyota
most important were the multiple updates to the status of the project. The friendly reception area. The quick and thorough job even needing additional work done and getting the approval.
5/14/2018
Ceasar M. VERIFIED CUSTOMER
Vehicle Make : Toyota
Thank you for great, professional, quality service.
5/9/2018
Candice B. VERIFIED CUSTOMER
Vehicle Make : Toyota
Fast response,helpful people,great personalities,very clean car,and updates to keep me informed.Your team "ROCKS" !! THANK YOU,EVERHONE !Candice B
5/8/2018
John &. VERIFIED CUSTOMER
Vehicle Make : Toyota
Happy with the constant communication updates and the timing was good thank you the car looks great
5/3/2018
Georgene Marie. VERIFIED CUSTOMER
Vehicle Make : Ford
You need to give realistic time frame for work to be completed and make sure the car works properly when it is finally ready to be picked up. I had to waste an additional hour and a half for to get two turn signal bulbs replaced. Ridiculous! No need to contact me.
5/3/2018
Christina K. VERIFIED CUSTOMER
Vehicle Make : Ford
Wonderful service!!!!
5/2/2018
Jason M. VERIFIED CUSTOMER
Vehicle Make : Scion
More important than the work completed, which was completely fine, are the people. Everybody I encountered at Koch were pleasant and helpful. Keep up the good work.
4/29/2018
Susan K. VERIFIED CUSTOMER
Vehicle Make : Ford
Very satisfied, Thank you.
4/28/2018
Philippe B. VERIFIED CUSTOMER
Vehicle Make : Toyota
Thanks for cleaning the car too!
4/28/2018
Timothy L. VERIFIED CUSTOMER
Vehicle Make : Toyota
I would like to extend a special thanks to Chuck and the entire team at Koch 33 collision. My initial frustration with the expected completion date was defeated w/ exceptional service from the entire staff somehow pulling off an improved completion date. Having my vehicle is integral to my daily performance, Chuck made it happy and certainly won back all my business for Koch 33, and I will do nothing short of praise this dealership for making this happen. Well done, and thank you!
best regards
Tim
4/25/2018
Nancy B. VERIFIED CUSTOMER
Vehicle Make : Buick
Sincere thanks and appreciation to all of you!
The kind care and helpfulness of Kelly, followed by Jim’s expertise, knowledge, and patient explanations instantly relieved any stress I was carrying. The quality of skill and work done by the whole team I found to be exemplary, and my beautiful car is beautiful again! Truly this turned a really distressing accident into a most positive experience! Thank you!
4/25/2018
**** C. VERIFIED CUSTOMER
Vehicle Make : Ford
I wa satisfied with the final product but we had some issues with the process along the way and notification telling me the vehicle was ready when it wasn’t.
An email to the shop manager,Grant, corrected all the short comings I had ad ensued a quality outcome. Retracing of personel was required.
4/19/2018
Jack K. VERIFIED CUSTOMER
Vehicle Make : Toyota
Great Service and Communication. Great coordination with insurance company.
Thank you!!!!
4/12/2018
Kenneth Or. VERIFIED CUSTOMER
Vehicle Make : Toyota
You did a great job. Thank-you. No more accidents in our family-let's hope. Jeanne