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Real Reviews from VERIFIED CUSTOMERS
Ruby P. VERIFIED CUSTOMER
Vehicle Make : Dodge
My truck looks wonderful and drivers great and the customer service was outstanding thank you
9/23/2016
Rachel A. VERIFIED CUSTOMER
Vehicle Make : Nissan
The professionalism & courtesy of your personable staff were much appreciated as were the regular updates on the status of repairs. We are pleased with the excellent work on the car & pleasantly surprised by the many extra details taken care of. A delay in the repairs pushed the completion date past a holiday weekend. Your staff immediately stepped up & made arrangements that allowed us to smoothly proceed with our holiday plans. Thank you.
9/9/2016
Lionel W. VERIFIED CUSTOMER
Vehicle Make : Ford
Friendly Professional Staff. Kept me informed on progress of vehicle repair. Appeared to work in consort with Enterprise car Rental. So Far I am satisfied with vehicle repair and appearance.
9/8/2016
Arthur V. VERIFIED CUSTOMER
Vehicle Make : Lexus
I only wish it was done quicker. It took almost a month to finish.
8/27/2016
Shylah W. VERIFIED CUSTOMER
Vehicle Make : Acura
I love how friendly and considerate the staff was & the efficient/timely experience I had during every visit! Thon was awesome & kept me updated frequently which put me at ease.
7/28/2016
Gerald K. VERIFIED CUSTOMER
Vehicle Make : Dodge
Thank you for a job well done the truck looks great everything is wonderful thank you very much... I will definitely recommend Cook's Collision to anyone
7/28/2016
Charles W. VERIFIED CUSTOMER
Vehicle Make : Acura
From reception to completion the Cooks Team seemed to be focused on customer satisfaction. The team was equally focused on the other clients. Staff took time to explain the damage and the process in a manner that reflected an interest in the client. USAA is well served.
7/26/2016
Kiyoshi A. VERIFIED CUSTOMER
Vehicle Make : Lexus
Thank you very much for your skillful service and completing on time.
6/30/2016
Linda E. VERIFIED CUSTOMER
Vehicle Make : Lexus
Very happy with service and the end result. I would gladly recommend Cook's collision for body work. Thank you.
6/22/2016
Bernadette D. VERIFIED CUSTOMER
Vehicle Make : Chevrolet
I was really thrilled that the repair was finished faster than expected. And the staff is very friendly. I'll definitely go to cooks for any repairs I need in the future.
6/7/2016
John O. VERIFIED CUSTOMER
Vehicle Make : Toyota
Great professional quality work.
5/27/2016
Shirley S. VERIFIED CUSTOMER
Vehicle Make : Hyundai
The car was repaired beautifully. It doesn't look like it was ever damaged. The customer service was excellent. Your staff has excellent customer service skills.
5/27/2016
Laura B. VERIFIED CUSTOMER
Vehicle Make : Kia
Luis handled my car collision with an undestanding of what professionalism is all about especially the communication.
5/27/2016
Madhu B. VERIFIED CUSTOMER
Vehicle Make : Audi
I just wanna say you guys are just awosum
5/19/2016
Joseph R. VERIFIED CUSTOMER
Vehicle Make : Infiniti
Jack Edwards and his team are amazing! They did great work on my wife's Infiniti and she couldn't be happier. Thank you for all of you help and hard work.
4/26/2016
Anita A. VERIFIED CUSTOMER
Vehicle Make : Volkswagen
Well done. I am very pleased.
3/31/2016
Daryl S. VERIFIED CUSTOMER
Vehicle Make : Dodge
Still trying to get repairs completed
3/21/2016
Helen A. VERIFIED CUSTOMER
Vehicle Make : Toyota
Paz does a great job of positive customer service. Todd did well at his job. I am delighted with the bumper repair job. I especially want to know who did the finish-up clean job inside the car, as that person or those persons deserve a special commendation from the supervisors of the whole establishment!! Really, look up who authorized & who did the FINAL CLEAN-UP of the inside of the car. Either give the person(s) a RAISE or give them a SPECIAL COMMENDATION note in their PERSONNEL FILE!!! Helen A
3/9/2016
Zack B. VERIFIED CUSTOMER
Vehicle Make : Ford
Front door drop off was great. Todd kept me up to speed on my repairs and estimated date of completion. Even returned my rental car for me. Would use Cook's again in a heartbeat!
3/3/2016
Nicky O. VERIFIED CUSTOMER
Vehicle Make : Toyota
One of the best auto repair experiences of my 16 years as a driver
2/25/2016