Very friendly, kept me updated often and workmanship was great. Thank you!
7/3/2018
Brian C. VERIFIED CUSTOMER
Vehicle Make : GMC
Michelle was excellent at handling my claim and getting my Yukon done quickly. I know you cant give me a date for being done but the speed getting my truck back to me in better shape than before was remarkable! Kudos to the body and paint crews- just gorgeous!
6/30/2018
Debra P. VERIFIED CUSTOMER
Vehicle Make : Honda
Very professional care of me as a customer. I valued the regular communication. The staff did the extra details for me (helping me search for lost keys). It was a quality customer experience.
6/28/2018
Eva P. VERIFIED CUSTOMER
Vehicle Make : Chevrolet
Well done, totally satisfied with the whole process and repair.
6/28/2018
John O. VERIFIED CUSTOMER
Vehicle Make : Toyota
Overall, I thought the repairs were above what was expected. The only gripe that I have is that the tail light and turn indicator bulbs were removed and not replaced. It was easier to stop by the parts house and pick up a couple of new bulbs than to go back to your place the next day, risking a citation or accident.
I would recommend Cooks to friends. The email updates are very helpful.
6/27/2018
Fred G. VERIFIED CUSTOMER
Vehicle Make : Lexus
I have used your service over the past 5 years and have also recommended Cooks Collision to friends and professional associates. The latest use for accident repair was simply "Outstanding." From the front desk, Vanessa started the service **** rolling. She is very professional and combines business with friendly manners in conducting herself.
Mr. Juan Rosales was the second Cooks Employee who assisted me. From the very first day, Juan kept in touch with me. The repair period took more time to complete as did the matching paint work. Juan made sure that I was aware of the additional work and parts installation. I was impressed with his confident attitude and genuine concern for me and my repair work satisfaction. Juan was very professional and is clearly a great Cooks Collision employee.
Fred A. Gowan
6/26/2018
Jeniffer M. VERIFIED CUSTOMER
Vehicle Make : Dodge
I was very happy with the updates that i was given and how they finished my car on time. Thank you again for the Awesome service!
6/23/2018
Jose L. VERIFIED CUSTOMER
Vehicle Make : Buick
Thank you to Cooks Collision for not only fixing our car but for getting it done ahead of schedule!! Juan was fantastic at keeping us up to date on the status of the work being done. He was very knowledgeable, helpful and courteous!! Because of our experience we will definitely have Cooks Collision take care of any future work needed on our vehicles!! Thank you again for a job well done :)
6/22/2018
Mandhir S. VERIFIED CUSTOMER
Vehicle Make : Lexus
Good job
6/12/2018
Teresa C. VERIFIED CUSTOMER
Vehicle Make : Mercedes
I am really happy with the work that was done on my car makes me feel like I got a brand new car and really appreciate the detail on the car as well couldn’t be more happier, I would definitely recommend cooks Collision to everyone that I know!,thanks a lot!
6/6/2018
Donald B. VERIFIED CUSTOMER
Vehicle Make : Nissan
They met all commitments and did a very good job
5/31/2018
Navdeep K. VERIFIED CUSTOMER
Vehicle Make : Honda
Cooks collision did excellent work on my car.they deal with people very kindly,especially Michelle.thank you so much.
5/30/2018
Jamie W. VERIFIED CUSTOMER
Vehicle Make : Honda
The air conditioner is now not working, and the back bumper is not lining up right
5/30/2018
Aiya M. VERIFIED CUSTOMER
Vehicle Make : Toyota
Repair service was fast. Michelle was very nice and helpful
5/25/2018
Debbie J. VERIFIED CUSTOMER
Vehicle Make : Lexus
I liked the e-mail status updates. I especially like they knew I needed my car by a certain day and they were able to complete the job two days before I needed it. I was thrilled! Carlos was really good to work with.
5/24/2018
Gary L. VERIFIED CUSTOMER
Vehicle Make : Toyota
The person is friendly and takes care the whole process in a professional manner. High recommend to friends
5/19/2018
Kimberly S. VERIFIED CUSTOMER
Vehicle Make : Dodge
Everything was excellent
5/17/2018
Kevin K. VERIFIED CUSTOMER
Vehicle Make : Hyundai
Carlos Solorzano was very helpful and I want to thank everyone for there help with my vehicle.
5/16/2018
Carla G. VERIFIED CUSTOMER
Vehicle Make : Hyundai
Great customer service and the car was
finished 3 days early .
Thank you
5/15/2018
Jennifer W. VERIFIED CUSTOMER
Vehicle Make : Ford
Michelle was wonderful, she was very nice and answered all of our questions. The work was done fast and it looks great.