Erik Batres was extremely helpful, professional and made a distressing situation become a positive experience. He kept me updated via email and texts throughout the entire process. The shuttle service was very helpful and very much appreciated. AND my car looks great. Thanks so much!
8/9/2016
Eileen J. VERIFIED CUSTOMER
Vehicle Make : Toyota
Ivana and front desk staff were awesome. Worked hard in getting me into rental. Kept me informed throughout the stages of repair. Thanks to you all.
8/9/2016
Dan W. VERIFIED CUSTOMER
Vehicle Make : Mercedes
Keep up the good work!
8/7/2016
Bert V. VERIFIED CUSTOMER
Vehicle Make : Mercedes
Great job. thank you very much.
8/2/2016
Margaret S. VERIFIED CUSTOMER
Vehicle Make : Mercedes
My repair experience was efficient, professional and handled with a great attitude on the part of Ivanna. I was kept up to date on every part ordered and that was being done to fix/correct what was necessary on my Mercedes. Thank you all for the way in which it was handled it made a negative impact a positive one to deal with.
7/28/2016
Eric M. VERIFIED CUSTOMER
Vehicle Make : Mercedes
Ivanna was a pleasure to work with - she kept me informed every step of the way
7/27/2016
Philip P. VERIFIED CUSTOMER
Vehicle Make : Acura
My Car was not ready like promised and needed a part on inside wheel well it was very dirty inside and outside not good for a new SUV other wise all your staff is polite and did good job and on time. You need more parking !
7/26/2016
Michael F. VERIFIED CUSTOMER
Vehicle Make : Toyota
The truck looks brand new! We loved the extra attention you gave it when you cleaned it up, too. All the staff is friendly and happy. A good experience after getting hit by anonymous who didn't even leave a note....Thanks.
7/23/2016
Michael B. VERIFIED CUSTOMER
Vehicle Make : Scion
Team did a great job repair and matching the color on my vehicle
7/13/2016
Mia B. VERIFIED CUSTOMER
Vehicle Make : Mazda
I had a great experience! Fast , friendly and super nice !
Car looks great!!!
Thx u so much!!
Mia B
7/12/2016
Patricia A. VERIFIED CUSTOMER
Vehicle Make : Jaguar
I was very pleased with the final results.
7/9/2016
Ronald A. VERIFIED CUSTOMER
Vehicle Make : Honda
Well done! Looks good as new!
7/2/2016
Angie H. VERIFIED CUSTOMER
Vehicle Make : Toyota
Very good service, friendly, on time, good updates.
6/28/2016
Laurie D. VERIFIED CUSTOMER
Vehicle Make : Mercedes
The service I received was 100% from the moment I walked in the door and throughout the process. Ivanna was very efficient in explains things and very helpful with all my questions.
Thank you!!!
6/25/2016
Judy M. VERIFIED CUSTOMER
Vehicle Make : BMW
Efficient process, excellent work
6/24/2016
Steven E. VERIFIED CUSTOMER
Vehicle Make : Mazda
Great customer service and excellent repair work. Would bring any of my cars back here to service.
6/24/2016
Shelley Or. VERIFIED CUSTOMER
Vehicle Make : Volkswagen
Eric was extremely helpful, thorough, and communicative. We appreciate his hard work and effort... As well as the people who worked on our vehicle.
Thank you!
-Drew and Shelley
6/14/2016
Mary M. VERIFIED CUSTOMER
Vehicle Make : Lexus
Very professional from the first visit. My car was repaired and picked up ahead of the date scheduled. My car looks bran new. Thanks again to Cooks Collision for a job well done, and the personal attention of Ivanna P.