The intake process went perfect. I was able to get it on and out, quick. The car was fixed to par and just like new. Pick up went great too. All my concerns were taken care of. Thank you
9/14/2022
Tom S. VERIFIED CUSTOMER
Vehicle Make : Toyota
Everyone was professional and polite/helpful in the office. Everyone on the phone was great too.
Literally the only negative I would speak on was that when I picked up my car and tried to drive home, a dashboard light came on and I had to leave my car at AC1 for more alignment checks. It was pretty flukey and everyone made sure it didn't happen a 2nd time, but my time and gas were wasted that day.
9/6/2022
Jeff C. VERIFIED CUSTOMER
Vehicle Make : Toyota
Everyone in the office were great and professional. The work done on the van was first class and the van was done when I was told it would be done. Please pass along my thanks to your team!
Jeff C
9/4/2022
Gary T. VERIFIED CUSTOMER
Vehicle Make : Toyota
The parking at your place is terrible. It's hard to get into and out of without being very careful.
9/4/2022
Diane M. VERIFIED CUSTOMER
Vehicle Make : Toyota
You guys did a great job!!! We highly recommend your service!
9/3/2022
Pamela S. VERIFIED CUSTOMER
Vehicle Make : Toyota
The Auburn Collision **** team is always responsive and repair work is done timely and accurately.
9/3/2022
Amanda H. VERIFIED CUSTOMER
Vehicle Make : Chrysler
Done quickly!
8/28/2022
Edwin G. VERIFIED CUSTOMER
Vehicle Make : Dodge
The staff worked very well together. Period and they were all fairly new.
7/13/2022
Jonathan B. VERIFIED CUSTOMER
Vehicle Make : Honda
Nice people. Nice work. I would recommend them if asked.
7/6/2022
Terry M. VERIFIED CUSTOMER
Vehicle Make : Buick
Overall I was satisfied with the customer care. There are two areas I have an issue. First, I am not sure how much the car was driven, or how much gas was on it, to begin with, but when I picked up the car the fuel warning light was on and we came close to running out of gas on the way to the gas station. We don't run our cars empty, so I am not sure what happened. Second, I am not sure if this falls in your area, but the vehicle now makes loud clunking noises going over almost any bump, and it never made that noise before the accident, how do I get that fixed?
6/12/2022
Frances B. VERIFIED CUSTOMER
Vehicle Make : GMC
I understand parts delay and shortage of staff…just wondering why I ALWAYS had to call to get an update when someone was suppose to call me back? Every time I called about something, I was told that someone would call me back. Never happened. That’s my only problem…please communicate with your customers to let them know what’s going on. Thanks
6/9/2022
Margaret M. VERIFIED CUSTOMER
Vehicle Make : Hyundai
I already filled out a survey
5/29/2022
Kimberly B. VERIFIED CUSTOMER
Vehicle Make : Hyundai
n/a
5/24/2022
Mary P. VERIFIED CUSTOMER
Vehicle Make : Kia
Excellent repair job. Also we appreciated ease of renting a car with Enterprise.
5/24/2022
Elaine M. VERIFIED CUSTOMER
Vehicle Make : Toyota
All good
5/19/2022
Roseanne C. VERIFIED CUSTOMER
Vehicle Make : Chevrolet
Thank you everyone at Collision **** for a job well done! You come highly recommended for bringing an older car back to life! Thank you Kendra for your positive energy and patience and Brian for taking time. to go over the car when it was released! You all hit it out of the ballpark again during a time when I was upset! Thanx all, Rosanne. C. ??????
5/15/2022
Brad R. VERIFIED CUSTOMER
Vehicle Make : Toyota
After looking closely I realized the bumper on the left side isn’t fully flushed in
5/12/2022
Preston W. VERIFIED CUSTOMER
Vehicle Make : Toyota
You all provided a lot if misleading information to my insurance company. There is no making it Right. You extremely lowered the value of my car with false remarks.
5/5/2022
Victoria V. VERIFIED CUSTOMER
Vehicle Make : Ford
Since my vehicle was totalled, I really don't have feedback on the repair since there was none. However, I would have liked the customer service to be a little better. I heard nothing for 10 days about what was going on. I texted with no response, then called to find out status.