I was impressed with Gabe Yepremian at your facility. He was pleasant and responsive and very knowledgeable. The office staff was great too. I was anxious to have my car fixed and it was done in half the estimated time. Well done!
11/8/2019
STEVE C. VERIFIED CUSTOMER
Vehicle Make : JEEP
Carlos was very professional and returned all my calls to keep me updated on the status of my car.
11/8/2019
LEE C. VERIFIED CUSTOMER
Vehicle Make : FORD
Looks great
11/7/2019
BRIAN M. VERIFIED CUSTOMER
Vehicle Make : KIA
Fantastic service all around. Jr and Abel were awesome! Thank you!!
11/6/2019
DAVID C. VERIFIED CUSTOMER
Vehicle Make : TOYOTA
The car is better now than before accident. Francisco was very professional and went the extra mile for us.
Thx!
11/5/2019
Mario F. VERIFIED CUSTOMER
Vehicle Make : TESLA
Jerry has always been very fast and communicative in the pore repair estimates and always on time for delivery. The work done here at Jim & Jack’s are exceptional!
10/31/2019
EDWIN R. VERIFIED CUSTOMER
Vehicle Make : TESLA
jerry was great!
10/31/2019
CHUNG C. VERIFIED CUSTOMER
Vehicle Make : BMW
Professionalism throughout!
10/24/2019
Sue M. VERIFIED CUSTOMER
Vehicle Make : TOYOTA
Jose was fantastic to work with. Every time I checked on the status of my car I would receive either an informative email or voice message. The work took a couple weeks longer than expected but is understandable due to additional work that had to be done. Overall, Jose is a kind and professional employee who deserves some extra appreciation for the way he treated me and my situation.
10/23/2019
CHESTEN C. VERIFIED CUSTOMER
Vehicle Make : HYUNDAI
There is overspray on panels and trim. Will be contacting customer rep to detail and compound overspray on door panel.
10/18/2019
SHANE S. VERIFIED CUSTOMER
Vehicle Make : SUBARU
VERY excellent customer service. In all seriousness, thank you so much Junior!
10/11/2019
NOEMI C. VERIFIED CUSTOMER
Vehicle Make : LEXUS
Customer service was excellent!
10/10/2019
ANUJ S. VERIFIED CUSTOMER
Vehicle Make : TESLA
Amazing work except some delays. But overall happy by quality of work. Some details required and I’m glad that Jerry Oliver will be helping me next week.
10/10/2019
JESUS C. VERIFIED CUSTOMER
Vehicle Make : Subaru
**** did a phenomenal job in keeping me well informed with the status of the vehicle.
10/8/2019
SABRINA E. VERIFIED CUSTOMER
Vehicle Make : KIA
Very satisfied with the customer service as well. Francisco was great and came out to greet us and was extremely helpful.
10/5/2019
JOHN P. VERIFIED CUSTOMER
Vehicle Make : TOYOTA
I was lucky enough to have Francisco take care of my vehicle and he went above and beyond. Impeccable communication and returned my car to me as good as new. I actually felt like I picked a brand new car off the lot. Overall great experience and would absolutely come back for more work. 10 out of 10 in regards to customer service, communication, and handling of my vehicle. I couldn’t be happier.
Thank you!
10/3/2019
Elliott M. VERIFIED CUSTOMER
Vehicle Make : TOYOTA
Jim and Jack’s did an excellent job!! Restored our vehicle to its show room luster! Francisco, in particular was very helpful and followed through on exactly what he said he would do. We had a great experience and we would recommend them to anyone in the future
10/3/2019
ELIZABETH L. VERIFIED CUSTOMER
Vehicle Make : TOYOTA
Thank you for great service!!
10/3/2019
JOSHUA F. VERIFIED CUSTOMER
Vehicle Make : TOYOTA
an unfortunate situation turned into a trusted situation. I was very pleased with the entire staff at J&J's. Especially Carlos!
10/2/2019
BRIAN D. VERIFIED CUSTOMER
Vehicle Make : SUBARU
Manuel and Francisco were absolutely amazing. The office staff was extremely helpful as well. Thank you again!!!