Heather was great! She did a an awesome job with estimating, giving updates during repair, n with follow-through to finished job! She Even put a clip on the repaired bumper herself. Never let her go as I want her to be my estimator next time!
I will recommend your body shop to others.
Also, thank you kindly for taking us in before our appt. day. .
Happy New Year! ????
Thank u!
12/31/2021
Richard R. VERIFIED CUSTOMER
Vehicle Make : Honda
The whole process of getting our car repaired after a hit-and-run accident so smooth and easy. From the initial contact with Heather, to answering questions that arose along the way, it was a very pleasant total experience. The car looked like new when the work was done - on time! We will definitely be recommending Cascades and if we ever need body repair services in the future, we will definitely be going to Cascades in Sterling.
12/30/2021
Deborah B. VERIFIED CUSTOMER
Vehicle Make : Subaru
Chris Quinn is great!
12/29/2021
Michael V. VERIFIED CUSTOMER
Vehicle Make : Acura
Everyone was professional and curious. I can tell that my car was in great care. I definitely will be recommending Cascades Auto Body to all who need it.
12/25/2021
John P. VERIFIED CUSTOMER
Vehicle Make : Toyota
Initially, there were some delays in getting a response on the status of repairs, but once contact was made, Heather was proactive in providing status updates.
12/20/2021
Arta M. VERIFIED CUSTOMER
Vehicle Make : Honda
Mr. Austin and his team were professional and friendly and the work was done with utmost care.
12/17/2021
Catherine C. VERIFIED CUSTOMER
Vehicle Make : Acura
One part was not replaced. This part was still found broken when changing my oil filter right after receiving my car back. Still waiting for replacement part to come in.
12/9/2021
Dewitt S. VERIFIED CUSTOMER
Vehicle Make : Honda
Heather was amazing. She made everything happen and come out right!
12/3/2021
Phyllis S. VERIFIED CUSTOMER
Vehicle Make : Kia
It was very easy to worth Cascades auto body shop..Great service and my car looks great.
11/26/2021
Linda B. VERIFIED CUSTOMER
Vehicle Make : Subaru
Everyone I spoke to was so nice. They kept me informed of the process. And my SUV looked good as new, when I got it back. I would highly recommend Cascade to all of my friends!
11/22/2021
**** W. VERIFIED CUSTOMER
Vehicle Make : Acura
Heather was very responsive and helpful!
11/21/2021
Eva P. VERIFIED CUSTOMER
Vehicle Make : Infiniti
Friendly staff and communication was great.
11/19/2021
Janet G. VERIFIED CUSTOMER
Vehicle Make : Jeep
Thanks to the entire team at Cascades. Whenever I've had to use their services, they have been accommodating, professional, and friendly.
11/13/2021
Laverne E. VERIFIED CUSTOMER
Vehicle Make : Chevrolet
Everything was handled perfectly and the results are wonderful as I have been driving my car for the past two weeks and everything is just fine.
11/12/2021
Michael M. VERIFIED CUSTOMER
Vehicle Make : Jeep
They kept me in the loop on the schedule and showed me the new rotor installation. Much appreciated!
10/30/2021
Farroll S. VERIFIED CUSTOMER
Vehicle Make : GMC
The management team was great but the lady that was working with progressive was terrible. I would be happy for them to work on any of my vehicles as long as it was not at progressive claim
10/27/2021
Lisa S. VERIFIED CUSTOMER
Vehicle Make : Ford
Everything went very smoothly and everyone who helped was so friendly. I feel the work done was done well and in a good timeframe. The whole process was very smooth. I only have one suggestion. When I picked my car up I did inspect the outside of the vehicle and everything was great. I went home and parked the car. The next morning when I got in the car it smelled of mildew. I looked inside the back trunk area and the carpet was soaking wet. I think maybe the car was power washed and water got in somehow. I took care of getting it dried out and there have been no problems since but just wanted to let you know what happened. Maybe before giving a car back to a customer make sure no wetness is in the car. It was not a big deal to me but someone else may have a problem. Thanks so much for a smooth process! I would definitely recommend your company to anyone. Thanks.
10/25/2021
Ken M. VERIFIED CUSTOMER
Vehicle Make : Hyundai
Strong communications. The repairs to my car’s roof were very thorough and professional. Looks great! Thank you!
10/22/2021
Kathryn P. VERIFIED CUSTOMER
Vehicle Make : Hyundai
My car was involved in an accident where unfortunately it resorted in being totaled. The shop worked really hard trying to be able to repair it before it was deemed a total loss. Sandy was in charge of my case and she was amazing!! She was extremely professional and helpful throughout the entire process. I had many questions and called her many times. She was always willing to take the time and listen and answer all of my questions and concerns. She made an unfortunate event so much easier to deal with! If you need help in dealing with a car accident, go see Sandy! She’s your girl! Thanks Cascades Auto Body and Sandy for everything!
10/21/2021
Edward R. VERIFIED CUSTOMER
Vehicle Make : Buick
Excellent work and on time as promised
This was the second time that I used Cascades for auto body repair
I hope I don’t need them again but I would not hesitate to go back