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Real Reviews from VERIFIED CUSTOMERS
Susanna G. VERIFIED CUSTOMER
Vehicle Make : Mazda
Richard was awesome as well as all the employees. The front desk ladies were awesome too. Thank you for a friendly and professional job.
3/31/2018
Michael T. VERIFIED CUSTOMER
Vehicle Make : Ford
This was a very small repair job, the result of a careless driver during rush hour running into the back of our car, which was stopped in bumper to bumper traffic. I was treated as if this was a major job for Pro-Tech. The office staff is exemplary--very attentive and professional. Communication with customers is like none I have ever experienced. Oh, and you did an excellent job with the repair. In my experience, you excel, and are the best in the area.
3/28/2018
Bradley T. VERIFIED CUSTOMER
Vehicle Make : Infiniti
having been coming to you for several years and have always been satisfied with service and price on repairs...Keep up the great work! Suggestion: My initial estimate was done by Mike. Unfortunately that was the last time I heard or saw him. It may be helpful to have the same person deal with customers who did the estimate thru the entire process...Mike had told me it would be a couple of hours for the repair. when it was time to mark the car for preexisting scratch's etc I was told it would take 3 days...the gentlemen obviously didn't know the part was already there. when I came back a few hours later, it was lunch time and the girls at the front could not get anyone in the shop....all were at lunch....to give me an estimate on how much longer it would take. Should I go home and wait for a call? Should I stay and they are bringing it out in a couple of minutes? Not sure...once the job was complete again another person took me out to the car for final inspection...just think it would be nice to deal with same person throughout....Love the way the car was cleaned inside and out, and great job as always on repair....how about a family plan? have work done on a different car from same family within a year get a discount?....Finders fee? I suggest you to a friend, I get a dinner out? or other compensation....how about a "detail" option? you've already got the car...wax, buff out an scratch's? Just all thoughts...Tks again for a great job and good luck with your new location in G'ville!
3/28/2018
Dennis L. VERIFIED CUSTOMER
Vehicle Make : Dodge
I was impressed with everyone that assisted me in getting my vehicle repaired, specifically the ladies in the reception area and Richard, my estimator. Everyone made the process extremely smooth, and the email updates were also especially helpful. Plus, the facility self is very clean and professional. I would enthusiastically recommend your shop to my friends.
3/23/2018
El S. VERIFIED CUSTOMER
Vehicle Make : Honda
No comments
3/20/2018
Susan P. VERIFIED CUSTOMER
Vehicle Make : Toyota
Car looks like new after someone hit the car after only owning it for 3 months. I appreciated the updates.
3/9/2018
Wentz.sonya Wentz,w. VERIFIED CUSTOMER
Vehicle Make : Chevrolet
I now no longer had a working transmission
2/26/2018
Shaun D. VERIFIED CUSTOMER
Vehicle Make : Subaru
Thanks for repairing the car so quickly!
2/25/2018
Kimberly W. VERIFIED CUSTOMER
Vehicle Make : GMC
Protech Collision Center kept me informed throughout the process of my vehicle repairs. Their work is on point. Along with the customer service. I would highly recommend ProTech to others. Job well done!!!
2/24/2018
Gary G. VERIFIED CUSTOMER
Vehicle Make : Kia
Pleased with the repairs and the communication during the process.
2/12/2018
Ingrid C. VERIFIED CUSTOMER
Vehicle Make : Honda
Everything was done exceptionally well.
2/10/2018
Avi B. VERIFIED CUSTOMER
Vehicle Make : Ford
Looks like new
2/9/2018
Carolyn V. VERIFIED CUSTOMER
Vehicle Make : Chevrolet
Kept up to date on repairs to vehicle, made sure my rental car was available when needed, open and often communication, warrantee on work, very pleasant staff and helpful, ready to assess issues (should they occur once vehicle was returned). Very competent!
2/9/2018
Jose M. VERIFIED CUSTOMER
Vehicle Make : Chevrolet
Thank you for a great job you did. My truck looks amazing. All the update emails were a plus. Leting me know during the process. Thank you to the whole team and Regis for being so helpful. I will recomendamos to everyone. Thank you
2/3/2018
Mike R. VERIFIED CUSTOMER
Vehicle Make : Dodge
Your team is great. I will be brining all of my work to Pro-Tech from now on. Thanks,
1/31/2018
Rdml Randall. VERIFIED CUSTOMER
Vehicle Make : Ford
Professional as always. Thanks for putting up with us!
1/28/2018
Daren B. VERIFIED CUSTOMER
Vehicle Make : Ford
Quality work, quality people,great warranty,and most of all, your customer service is outstanding. Thanks to the entire team.
1/27/2018
Kevin R. VERIFIED CUSTOMER
Vehicle Make : Hyundai
Impeccable Service! Great customer service all around. Kept me abreast through out process daily. Time is valuable to many customers and truly appreciated the immediate contact to assist, meet initial completion date, prompt to close out final transactions without any hassels. The car repair was better than my expectation based on how soon it would be ready for pick-up. Extremely pleased with outcome and I would highly recommend your services. Thank you A more than satisfied customer!
1/26/2018
Jerome M. VERIFIED CUSTOMER
Vehicle Make : Hyundai
Them **** did a phenomenal job on my vehicle. Caliber collusiin centrr said they couldn't natch my pain but these guys did. As well as their customer service and timeliness with my vehicle was superb. Wonderful an outstanding job guys keep up the good work.
1/26/2018
Johnathan Y. VERIFIED CUSTOMER
Vehicle Make : Ford
Ensure to check the vehicle before you turn it over to the customer. My door trim was in the back seat and I had to have the shop put it back on my truck. Then when transferring items from the rental car to my truck I found a soiled shop rag in the back seat. A good QC before giving me the truck back had obviously not been done.
1/24/2018