The car looks great. The body shop staff were very helpful and friendly.
8/27/2019
JOHN N. VERIFIED CUSTOMER
Vehicle Make : KIA
There’s a place covered with plastic that looks like it’s down to the primer. Will return Wednesday for a second look & explanation.
8/27/2019
Ross N. VERIFIED CUSTOMER
Vehicle Make : KIA
Very good job. Looks good. Great workers
8/26/2019
DARRIN M. VERIFIED CUSTOMER
Vehicle Make : TOYOTA
Meredith, Ally & Melinda all kept me in the loop, & answered all my questions.
the Car looks great !
Wish there was more parking there.
8/26/2019
SENETA B. VERIFIED CUSTOMER
Vehicle Make : SUBARU
Car accidents are always a pain, but dropping my car here for an estimate and repair was simple. I was updated on my car frequently which I liked and I could leave my rental there and state farm picks it up. The combined convenience was the best.
8/15/2019
barons b. VERIFIED CUSTOMER
Vehicle Make : TOYOTA
I obtained an estimate for body repair. A few days later i scheduled to have the repairs completed only to receive a call for additional funds. When questioned why I was told he JUST DOES ESTIMATES.
8/9/2019
CHRISTOPHER L. VERIFIED CUSTOMER
Vehicle Make : LEXUS
Wow great job. My wife and I are extremely impressed with the quality of the repair work. And you even detailed the entire vehicle! We are very satisfied customers. Thank you!
8/6/2019
KAYLA L. VERIFIED CUSTOMER
Vehicle Make : TOYOTA
Excellent service!! Allie & Meredith went above and beyond to keep my in the loop as to what was going on with my situation. Awesome!
8/6/2019
DAVID A. VERIFIED CUSTOMER
Vehicle Make : TOYOTA
Everybody was really helpful and polite I am pleased with the job done
7/24/2019
SONYA G. VERIFIED CUSTOMER
Vehicle Make : TOYOTA
I just wish all the time away the car could have been washed.
7/22/2019
YVONNE F. VERIFIED CUSTOMER
Vehicle Make : CHEVROLET
Wanted to be kept aware of info on vehicle. Not only was I not but received text to come pick up my truck...not sure if it is fixed or not. Sent a response text to come get truck, when I asked if it was repaired I received an unintelligible text. So I will wait to hear from my insurance company for info about my truck. Customer service not very good. Not evrn when I dropped off my truck...should have gone to Ricart.
7/15/2019
DAWN H. VERIFIED CUSTOMER
Vehicle Make : TOYOTA
One of the rear lamps on the driver side of the vehicle has a scratch, which is one of the various parts of the car that had been damaged. When I took the car to the Toyota shop, I let the estimator know the problem (which he had not noticed; he tried to remove it by rubbing some sort of cleaner, but the scratch did not go away); he wrote a second estimation sheet and told me that the lamp would be replaced. I picked up the car on Friday, July 12, and when I got home I noticed that the lamp still has the scratch. I immediately called the Toyota shop to let them know the problem. There clerk told me that I have to have to take the car back to the shop. So I have to go back again. Why Toyota did not replace the lamp while the car was being repaired?
7/13/2019
DALTON B. VERIFIED CUSTOMER
Vehicle Make : TOYOTA
Thank you for the work done on my truck and the service I received.
7/12/2019
BRIAN R. VERIFIED CUSTOMER
Vehicle Make : TOYOTA
Computer updates on exactly what was repaired each day would be nice. The estimated pickup time was always “pending”. I did receive a phone call midweek letting me know the car was in the paint shop. Information regarding the “dos and don’ts” while new paint is curing might be informative. Overall, I am very satisfied with an amazing job well done. I hope to never need body work done to my car again, BUT if I do, I will definitely return to you. I fully trust a certified Toyota Body Shop to repair my Toyota. That is the main reason I chose you. I knew the replacement parts I would be getting would be genuine Toyota brand parts and products, I knew the job would get done right the first time. Tyler was knowledgeable and courteous. Thank you again!
7/9/2019
Moseneice T. VERIFIED CUSTOMER
Vehicle Make : LEXUS
Germaine did a great job on my car. Looks like it was never hit.
7/5/2019
ELENA M. VERIFIED CUSTOMER
Vehicle Make : TOYOTA
Germain did a great job!
7/2/2019
KAITLYN L. VERIFIED CUSTOMER
Vehicle Make : NISSAN
They did a great job in good time. Very professional and worked with my insurance.
7/1/2019
SETH B. VERIFIED CUSTOMER
Vehicle Make : SUBARU
This was the first time I’ve ever had to work with a body shop, and I was expecting it to be a headache. The Germain staff was incredible: polite and efficient. They worked seamlessly with USAA and Enterprise and I didn’t have a single frustration throughout the entire process. Thank you all so much!
6/29/2019
DAVID L. VERIFIED CUSTOMER
Vehicle Make : TOYOTA
You guys did a beautiful job repairing my car. Thanks so much!
6/28/2019
DENNIS W. VERIFIED CUSTOMER
Vehicle Make : MAZDA
It was nice that my car was finished in the timeframe promised, & it was washed & works well.