The work was done exceptionally well. Tiffany and Brandon were wonderful and helped to make it as pleasant an experience as possible.
12/28/2018
Jeremy E. VERIFIED CUSTOMER
Vehicle Make : Hyundai
Great Customer Service and attention to detail. Thank you to all the Faulkner Collision staff.
12/18/2018
Michael K. VERIFIED CUSTOMER
Vehicle Make : Honda
Thank you all for the hard work and excellent craftsmanship! You all got our lives back to normal and that is greatly appreciated!!!
12/18/2018
Maureen R. VERIFIED CUSTOMER
Vehicle Make : Kia
I appreciated getting the updates about the status of my car - and it was completed a week early!
11/19/2018
Vicki B. VERIFIED CUSTOMER
Vehicle Make : Saturn
I love the up to date text messages letting me know what was being done. Thank You
5/30/2018
Alice S. VERIFIED CUSTOMER
Vehicle Make : Subaru
Great to work with. My car looks great and was completed ahead of schedule
5/22/2018
Eric B. VERIFIED CUSTOMER
Vehicle Make : Ford
Wonderful service from start to finish. Completely satisfied with the whole experience from start to finish. Service was exceptional and I would not hesitate to recommend them to anyone!
5/14/2018
Gary I. VERIFIED CUSTOMER
Vehicle Make : Jeep
The repair was completed about a week ahead of schedule. My only criticism would be, and please know that this is an extremely minor thing, that the estimated time was so far off. On April 26th at 9:25am, I received a message that said my car would be done in approximately 8 days. So I filled the rental car with gas, thinking I would need it for the entire week. At 4:12pm the same day, I received a message that my car was completed, so that entire tank of gas was wasted and unnecessary. So having an estimate that far off did end up taking money out of my pocket.
That being said, who doesn't want their car back 8 days ahead of schedule? So I was *very* happy with the timeframe. Also, the frequent updates I received from Faulkner were fantastic.
Overall, I am a happy and satisfied customer.
4/30/2018
Reisinger Poultry. VERIFIED CUSTOMER
Vehicle Make : Volkswagen
My car looked great and it was done quickly. Thank you!
4/25/2018
Brenna And. VERIFIED CUSTOMER
Vehicle Make : Toyota
Super quick, courteous service!! Thank you Faulkner Collision!!
4/21/2018
Caroline K. VERIFIED CUSTOMER
Vehicle Make : Volkswagen
Everything was made easy and quick.
4/7/2018
Cathy B. VERIFIED CUSTOMER
Vehicle Make : Cadillac
Wonderful people that explained everything to me. Thank you Brandon. The lady at the front desk was very patient with me, I'm very kind!
4/4/2018
Suzanne R. VERIFIED CUSTOMER
Vehicle Make : Volkswagen
Job well done. Thanks! ????
3/17/2018
Alexander S. VERIFIED CUSTOMER
Vehicle Make : Toyota
Faulkner Collision set the standard for customer service, you are absolutely 5 out of 5 stars.
3/8/2018
Nicole T. VERIFIED CUSTOMER
Vehicle Make : Nissan
I liked the email status updates for my car. I never had to wonder what was
happening with it.
Good, friendly service.
Great partnership with Enterprise rental which made the repair process
very easy.
2/21/2018
**** Y. VERIFIED CUSTOMER
Vehicle Make : Honda
I wouldn’t change a thing. Fast service, quality work, simple response system
2/2/2018
Christopher C. VERIFIED CUSTOMER
Vehicle Make : Subaru
I was very happy with my car !!!
2/1/2018
Harley B. VERIFIED CUSTOMER
Vehicle Make : BMW
They have friendly staff. They answered all my questions. The repaires to my car were fast and the results were excellent! Definitely will use them in the future if needed.
2/1/2018
David K. VERIFIED CUSTOMER
Vehicle Make : Honda
Very professional organization from customer service to the quality of workmanship. Highly recommended.