Everyone was very pleasant to deal with. The car looks great and done before I thought it would be. They even took the time to arrange for the rental to come pick me up. Great experience.
4/17/2019
Anne M. VERIFIED CUSTOMER
Vehicle Make : Toyota
Brandon and the team behind the scenes did a great job on the car. I always thought that they had safety and quality as their first priorities. Brandon kept me informed, explained the process, and answered my questions.
I appreciate the professionalism that Faulkner displayed throughout the process.
4/12/2019
Edwin P. VERIFIED CUSTOMER
Vehicle Make : Toyota
Was pleased with the entire process especially how you kept me informed by text and email.
4/2/2019
Uegene S. VERIFIED CUSTOMER
Vehicle Make : Subaru
Brandon is GREAT! He was very attentive to all of my needs and made sure that the job was well done.
3/29/2019
Jennifer G. VERIFIED CUSTOMER
Vehicle Make : Toyota
Our car is as good as new! Your workmanship was excellent, also Brandon did a fabulous job communicating with us.
3/7/2019
Laurie G. VERIFIED CUSTOMER
Vehicle Make : Toyota
Loved the email updates and calls while you had my car. Excellent customer service.
3/6/2019
Carole H. VERIFIED CUSTOMER
Vehicle Make : Cadillac
They did an excellent job.
3/5/2019
Tanya S. VERIFIED CUSTOMER
Vehicle Make : Ford
Car was completed on time. Loved how car looked when it was picked up. Washed and shiny. Looked brand new.
2/27/2019
Michael R. VERIFIED CUSTOMER
Vehicle Make : Honda
Exceptional work and customer service. Very helpful and professional.
2/27/2019
Tyrisha R. VERIFIED CUSTOMER
Vehicle Make : Infiniti
Tiffany was extremely helpful with getting me scheduled in a timely manner! Brandon was great with keeping me updated. Both staff members were very professional and caring.
2/22/2019
Marian E. VERIFIED CUSTOMER
Vehicle Make : Dodge
Ur staff was excellent and so was ur service and I’m glad that I didn’t chose someone else thank u
2/9/2019
Judith V. VERIFIED CUSTOMER
Vehicle Make : Toyota
work was completed per the schedule given and we were kept informed of the progress. vehicle was returned to us in an excellent condition
2/9/2019
Jeffery K. VERIFIED CUSTOMER
Vehicle Make : Honda
The entire team at Faulkner Collision is professional. The communication is wonderful and the repairs on our vehicle were exceptional!
2/1/2019
Ian Z. VERIFIED CUSTOMER
Vehicle Make : Subaru
Fantastic job from Faulkner, hope to never have to see them again but if I have any accidents in the future I will be comeing back to see them again.
1/27/2019
Samantha M. VERIFIED CUSTOMER
Vehicle Make : Ford
This experience was incredible. I dropped my car off and was promptly waited on. Was walked through all the steps that would be taken and my car was done ahead of schedule. I was THRILLED!
1/22/2019
Dale W. VERIFIED CUSTOMER
Vehicle Make : Honda
The team did a great job working on my truck. The updates were a great help, the work was done early and the truck was cleaned before I picked it up (even the wheels!!) Couldn't be happier.
1/22/2019
John P. VERIFIED CUSTOMER
Vehicle Make : Honda
Good work
1/18/2019
Helen K. VERIFIED CUSTOMER
Vehicle Make : Nissan
I loved the email notifications. I also appreciated how Faulkner coordinated the rental. The car looks great.
1/12/2019
Andrew W. VERIFIED CUSTOMER
Vehicle Make : Honda
From the moment we had called our insurance agency that had connected us with Faulkner Collision, we were taken care of and kept up-to-date every step of the way. We got a rental car from Enterprise which is just down the way from Faulkner. Their working together makes things incredibly convenient. The staff at Faulkner Collision are very personable and do everything they can to make sure everything is in top order. We got my Honda HR-V back earlier than expected, and the car looked better than when we first got it. Thank you so much for taking care of us and our car!
1/3/2019
David W. VERIFIED CUSTOMER
Vehicle Make : Buick
The whole process was fantastic. While I would rather not have been hit I’m glad my dealer recommended Faulkner. I couldn’t be happier with the repair work. Looks like nothing ever happened. Kudos to Brandon who kept me informed at every step in the repair process. Well done to everyone involved in the repair of my Buick Encore and thanks for getting it done ahead of schedule.