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Real Reviews from VERIFIED CUSTOMERS
Elise K. VERIFIED CUSTOMER
Vehicle Make : Toyota
we like the work your company does and you always deliver a job well done. Elise and Ralph Kazanjian
11/9/2016
John M. VERIFIED CUSTOMER
Vehicle Make : BMW
the interior of the car fabric around the driver's side door had some new stains after the repair. Other than that service was great and repair done well.
11/8/2016
Daniel K. VERIFIED CUSTOMER
Vehicle Make : Honda
That Andy helped given I was away during the repairs and worked with me to pick up my car a day after it was ready when I got back was a special treat and help given how tight they are for space, but it made all the difference for me.
10/19/2016
Gloria W. VERIFIED CUSTOMER
Vehicle Make : Toyota
Andy and Dan provided great service. Dan was courteous and friendly over the phone and Andy was prompt in returning my inquiries. Excellent job! The workmanship looked great.
10/13/2016
Jennifer R. VERIFIED CUSTOMER
Vehicle Make : Honda
Staff was friendly, clean and professional. Loved the email updates and felt very well taken care of and informed. Very pleased with the work that was done and overall would recommend Alioto's to anyone looking for a quality repair shop.
10/12/2016
Robert V. VERIFIED CUSTOMER
Vehicle Make : Mercedes
The estimate of timing was way off and cost us more $$. I would rather have a "under promise, over deliver" estimate on the timing so that I could plan better. The automated email system would be great, except that it responds a day late. Everything else is great, and in general, very happy, but an honest time estimate is essential for SF calientle.
10/6/2016
Kevin J. VERIFIED CUSTOMER
Vehicle Make : Nissan
It was very helpful to get email updates on the status of my vehicle's repair. At the same time, everyone at the garage was very friendly and helpful.
9/29/2016
Alma P. VERIFIED CUSTOMER
Vehicle Make : Toyota
I am quite impressed with the service. Staffs are knowledgeable and they kept me up to date with the work progress. The estimated time of completion was met, the car rental that I badly needed was there at the shop waiting for me. Everyone was accommodating and very friendly. I felt a sense of peace that I made the right choice to take my car to this location. Overall, you did a great on my car and I wish that you keep up the good work & great service that you are providing to customers. God Bless!!!
9/23/2016
Brian J. VERIFIED CUSTOMER
Vehicle Make : Toyota
Had a great experience .. Professional and timely. And great work. Thank you
9/23/2016
Christine L. VERIFIED CUSTOMER
Vehicle Make : BMW
Constant communication on repair status. Very pleased with repair and timeliness.
9/21/2016
Bernadette M. VERIFIED CUSTOMER
Vehicle Make : Mini Cooper
This garage is the place to go in my opinion. I so trusted the men who manage and do the work. They are so **** honest and helpful. Alioto's Garage is the place I go to and I have sent others because they are so trustfully!
9/20/2016
James N. VERIFIED CUSTOMER
Vehicle Make : Toyota
Service on schedule and reported regularly. Staff clear speaking. Car done perfectly.
9/15/2016
Katherine W. VERIFIED CUSTOMER
Vehicle Make : Subaru
Very detail oriented. Great customer service. Easy process. Thank you very much.
9/14/2016
Susan W. VERIFIED CUSTOMER
Vehicle Make : BMW
You guys go All The Way -- not just a patch-up, but the Full Treatment. I hope I won't be seeing you for a while -- but always a pleasure when necessary. If there is such a thing as "Artisanal" Body Work, You Are It!
9/13/2016
Meredith A. VERIFIED CUSTOMER
Vehicle Make : Honda
Great customer service, my vehicle was repaired ahead of schedule and everything looks great! Thanks so much !
9/2/2016
Heather H. VERIFIED CUSTOMER
Vehicle Make : Honda
Everyone was so professional and friendly. I was rear-ended Saturday night, was able to book an appointment for the following Monday morning and the car was ready Wednesday afternoon (2 days before I expected). The Geico adjuster Terry checked in with me soon after the inspection; the Alioto's manager Andy called and/or emailed periodically to update me on the status. All involved made what could have been a stressful experience incredibly easy and stress-less. Thank you...and they even put my parking sticker back on (far better that it was before).
9/1/2016
Ari K. VERIFIED CUSTOMER
Vehicle Make : Toyota
Everything appears to be just as it was before the damage. Thank you for ensurin the door operates as intended.
8/27/2016
Jason C. VERIFIED CUSTOMER
Vehicle Make : Honda
I'm still missing a part for my repair, but everything else seemed fine.
8/24/2016
Monique S. VERIFIED CUSTOMER
Vehicle Make : Mazda
The shockingly poor quality of workmanship was almost equally matched by the totally dismissive responses of two different employees when confronted with different problems. I heard so much about this shop that I requested it. I have never been so disrepected / dismussed in all my car experiences.
8/21/2016
Robert P. VERIFIED CUSTOMER
Vehicle Make : Audi
Service was excellent in getting the job done quickly. Most i portent was the friendly and cooperative attitude of your staff. a pleasure to do business with Alioto.
8/3/2016