My only negative incident was a battery cable that was left loose. This ended without a tow truck, but left me stranded in heavy traffic. my suggestion:
a checklist signed the entire shop crew, which would require the foremans’ approval .
1/14/2024
Carrie N. VERIFIED CUSTOMER
Vehicle Make : Mazda
Yes I was very satisfied! Very easy process! The front desk and Donnie were very helpful and nice. Everything went according to what I was told in the beginning. Thank you Richard Karr Collison Center!!
12/22/2023
Charles S. VERIFIED CUSTOMER
Vehicle Make : Nissan
already submitted
9/29/2023
Priscella A. VERIFIED CUSTOMER
Vehicle Make : Chevrolet
Your team was very helpful, attentive, and polite from the beginning of the process to the very end.
6/30/2023
Matthew D. VERIFIED CUSTOMER
Vehicle Make : Mercedes-Benz
My car’s left window was working when I dropped it off for work on the front right, but it was “dead” and button damaged when I picked it up. The repair to the front left of the car looks excellent, however.
11/28/2022
Judy A. VERIFIED CUSTOMER
Vehicle Make : GMC
Very satisfied
11/15/2022
Jennifer F. VERIFIED CUSTOMER
Vehicle Make : Toyota
It was a pleasure working with Larry. I felt like he truly had my back! He was very thorough, and always very friendly and trustworthy. Also my car looked amazing after it was repaired. Plus it was washed and vacuumed. It even looked like they tried to get stains off my leather seats. I will definitely use Richard Karr in the future!
11/12/2022
Barbara D. VERIFIED CUSTOMER
Vehicle Make : Pontiac
Very well done and I am so happy with all who helped me!! Job well done!!!
10/20/2022
Leonard F. VERIFIED CUSTOMER
Vehicle Make : Nissan
Repairs were completed in a timely manner, just as the service representative said they would. The staff is friendly and helpful.
9/23/2022
Lisa W. VERIFIED CUSTOMER
Vehicle Make : Cadillac
The service was great! The repair was completed expediently!
4/23/2022
Scott S. VERIFIED CUSTOMER
Vehicle Make : Jeep
Did a great job
4/22/2022
Darlene M. VERIFIED CUSTOMER
Vehicle Make : Volkswagen
The job was well done. My gratitude goes out first to Scott Schoppe, who gained my confidence in him to make me feel secure in knowing my car was in good hands. Next are the ones that performed an outstanding job putting my back to its former condition. Lastly to the office staff that are truly the best. Thank you all so very much.
2/28/2022
Lydia D. VERIFIED CUSTOMER
Vehicle Make : Nissan
Your staff was caring, considerate, and timely in answering any question I had. Especially Donnie
2/14/2022
Alyssa L. VERIFIED CUSTOMER
Vehicle Make : Dodge
Great job
1/6/2022
Felipe W. VERIFIED CUSTOMER
Vehicle Make : Subaru
Great Job!!
1/1/2022
Rebecca T. VERIFIED CUSTOMER
Vehicle Make : Buick
It took a long time due to availability of parts, but I received updates throughout.
11/28/2021
Roberta B. VERIFIED CUSTOMER
Vehicle Make : Toyota
Need to bring vehicle back as doors are not installed correctly
11/21/2021
Scott S. VERIFIED CUSTOMER
Vehicle Make : Mazda
Within a couple days of getting the car back, the fog light popped loose & is hanging inside the bumper. My daughter will be in touch & bringing it back in. White Mazda 6