the repairs to my vehicle are excellent and you have some of the nicest and professional people working for you. dennis Davila was on top of the work and was very polite and the people In the office were also very nice. I would recommend your facility to everyone, GREAT WORK and thank you for a pleasant experience at a inconvenient and unpleasant time
10/21/2016
Dennis A. VERIFIED CUSTOMER
Vehicle Make : Jeep
Four things are still needing repair or replacement.
10/21/2016
Danika M. VERIFIED CUSTOMER
Vehicle Make : Dodge
Howard at the collision center was great! Very thorough and helpful. Everyone was very nice at the collision center.
10/15/2016
Marvin M. VERIFIED CUSTOMER
Vehicle Make : GMC
Thank you my pickup lookd great
10/11/2016
Jo Ellen. VERIFIED CUSTOMER
Vehicle Make : Toyota
I had a very positive experience. Some areas such as car shopping, car repair, it is a drawback to be a female with limited auto experience. With Richard Karr they could not have been more helpful. Thank you for your courtesy.
10/7/2016
Magdalena C. VERIFIED CUSTOMER
Vehicle Make : Mercedes
To whom it may concern:
Howard is awesome! I was really concerned about the repairs and**** went above and beyond to make sure I was completely happy with the repairs. Even post delivery I had some questions and**** was just great. Thanks for a job well done! Also, thanks for the outstanding customer service. I appreciate ya'll. Magdalena C
9/17/2016
Pat H. VERIFIED CUSTOMER
Vehicle Make : Lexus
The car looks great. Getting information about when it could be picked up was very frustrating.
9/16/2016
Robert Y. VERIFIED CUSTOMER
Vehicle Make : Chevrolet
GREAT WORK! They kept me in the loop, via text messaging, on the progress/status of my vehicle's repair.
9/3/2016
Arlettia S. VERIFIED CUSTOMER
Vehicle Make : Volvo
The cowl that attaches to the bottom of the bumper has a gap on each side. It was not like that prior to the repair. My passenger side mirror is no attaches to my window securely. It was not like that prior to having it repaired. I am going to be in Waco tomorrow and am bringing it by for them to look at. Thanks
8/24/2016
Carolina P. VERIFIED CUSTOMER
Vehicle Make : Dodge
Mr.Howard and the rest of the staff really insured our satisfaction and strived to meet our every need. I'm very satisfied with the work and how quick out was doings. I really appreciated the daily progress updates. I love the work this team delivered. My van looks new again.
8/5/2016
Jimmy M. VERIFIED CUSTOMER
Vehicle Make : Nissan
My apologies to**** for being Soo frustrated with him.
7/27/2016
Joe A. VERIFIED CUSTOMER
Vehicle Make : Chevrolet
All the work seemed half done join closer inspection.
7/12/2016
Donald S. VERIFIED CUSTOMER
Vehicle Make : Lincoln
Car seems to be driving good. Just took a little longer than expected but I realize it was difficult obtaining some of the parts.
7/8/2016
Pat C. VERIFIED CUSTOMER
Vehicle Make : Buick
Your Employees in the collision department : Kyle and**** did excellent job of helping me. Appreciate them calling Enterprise- car rental to come to your location to pick me up. Thanks again for your service
6/30/2016
Ronnie W. VERIFIED CUSTOMER
Vehicle Make : Toyota
You all repaired a pickup for me in 2007 I think it was and I was very pleased with the result and this is why I came back this time. Howard and Kyle were most helpful and courteous which is rare these days. The car was just perfect I could not find a flaw anywhere. My only concern will be the resale of the car. Thanks again for the service!
6/14/2016
Racheal C. VERIFIED CUSTOMER
Vehicle Make : Ford
Y'all did a excellent job.
Thank you very much for all y'alls hard work.
6/14/2016
Sara D. VERIFIED CUSTOMER
Vehicle Make : Nissan
This was my second experience with Richard Karr Collision. Both times I have had excellent service and the workmanship shows great attention to detail. Howard was very professional as well as knowledgeable and kept me updated on a regular basis.
5/28/2016
Diann C. VERIFIED CUSTOMER
Vehicle Make : Hyundai
They took my license plate frame off and did not replace it.
5/27/2016
Melanie M. VERIFIED CUSTOMER
Vehicle Make : Nissan
My experience was great. Howard was kind and helpful as usual and my car was repaired in just a week. I thought that was amazing and it looks great! Thank you so much!