Courteous, professional, Timely. Carstar excelled on all three points.
8/3/2018
Christine C. VERIFIED CUSTOMER
Vehicle Make : Hyundai
Everyone was very polite, understanding and professional. Thank you.
8/1/2018
Ronald N. VERIFIED CUSTOMER
Vehicle Make : Audi
Still waiting for pics that were gonna be sent to me showing damage I wasnt able to see, car looks great but you didnt follow thru after I left and get them to me after being told you would send them so I cant say im totally satisfied
8/1/2018
Donald L. VERIFIED CUSTOMER
Vehicle Make : Volvo
Helpful, courteous, informative,. A good experience!
7/29/2018
Michelle C. VERIFIED CUSTOMER
Vehicle Make : Nissan
My entire experience with Carstar was pleasant, from drop off to pick up. I got many updates on the progress of my car, an it was ready a day early! The entire staff was kind and informative, and my car was absolutely beautiful when I picked it up. I would definitely use them again. Thanks for everything!
7/22/2018
Franklin C. VERIFIED CUSTOMER
Vehicle Make : Toyota
great job
7/20/2018
William S. VERIFIED CUSTOMER
Vehicle Make : Acura
Nice job. Car looks like new!
7/12/2018
Marge/john F. VERIFIED CUSTOMER
Vehicle Make : Lincoln
The customer service in Berlin, Ct CARSTAR was superior! From beginning to end, scheduling, repair, and pick up, each employee made you feel like a valued customer. The physical building was impeccable, offering a comfortable waiting area with offered amenities. The owner and staff should be highly commended on the running of this business!
Thank you!
marge frink
7/11/2018
Jan S. VERIFIED CUSTOMER
Vehicle Make : Nissan
We're very impressed with quality of the service provided. The car looks like brand new! Miguel was very professional and knowledgeable and answered all of our questions. The updates and pictures that were emailed to us, regarding the status of the repair were also very helpful! I would definitely recommend your garage to my family and friends. Thank you!
7/11/2018
Zachary H. VERIFIED CUSTOMER
Vehicle Make : Subaru
Very polite and knowledgeable staff. My car looked good as new! Definitely the most pleasant experience I’ve had with an auto repair shop
6/30/2018
Steven P. VERIFIED CUSTOMER
Vehicle Make : Cadillac
Excellent service. Car was completed when promised. I like that they sent photos and updates daily. Nice people with excellent people skills. Price as promised. Car was spotless and the work completed looked like new. Can not tell car was in an auto accident. I hope I don’t ever have to get body work done again, but if I do.... I’m going to Carstar. I tell people how wonderful your service is. Thank you for everything.
6/29/2018
Richard L. VERIFIED CUSTOMER
Vehicle Make : Honda
Very happy with the staff and the job. Paint and those cleaned up wheels look amazing. The car hasn't looked this nice in a while.
6/27/2018
Gail B. VERIFIED CUSTOMER
Vehicle Make : Buick
Another great job by a great team. If am always impressed by the cleanliness of the car when picked up. Cleaner than as new.
6/27/2018
John G. VERIFIED CUSTOMER
Vehicle Make : Subaru
Great Job !
6/26/2018
Timothy M. VERIFIED CUSTOMER
Vehicle Make : Chevrolet
The left corner of my hood is bent, which makes no sense because the repair work was on the rear bumper. I just need to check the photo the rep took before the work started to see if the bent hood was there prior to the repair work starting. I do not remember the hood being bent, so that's why I would like to check. Otherwise, the repair looks great.
6/25/2018
Robert P. VERIFIED CUSTOMER
Vehicle Make : Nissan
Awsome
6/23/2018
Ralph M. VERIFIED CUSTOMER
Vehicle Make : Toyota
I have used Carstar three times. You do a great job.
6/22/2018
Seroz Z. VERIFIED CUSTOMER
Vehicle Make : Toyota
Everything went well but for a small job it took a little longer than I expected.
6/16/2018
Francis D. VERIFIED CUSTOMER
Vehicle Make : Subaru
Excellent workmanship. Liked being updated daily on the progress of the repair.
6/16/2018
Devesh P. VERIFIED CUSTOMER
Vehicle Make : Honda
Very good quality work. Very friendly people. Overall a great experience. Very happy and satisfied.