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Real Reviews from VERIFIED CUSTOMERS
Patricia S. VERIFIED CUSTOMER
Vehicle Make : Buick
The car looked brand new after the repairs. Also they cleaned the whole car inside and out. The inside was spotless!!!!! They did an excellent job. I would recommend them to anybody and definitely use them again. Everyone could not have been easier to deal with. Thank you.
2/15/2019
Jose C. VERIFIED CUSTOMER
Vehicle Make : Hyundai
Very satisfied with the job done in my car. Time Wise was good and detail on car was extra job well done! I appreciate it how well the work that was done in my hyundai!
2/14/2019
Maritza E. VERIFIED CUSTOMER
Vehicle Make : Nissan
My driver side window doesn't go up-and-down automatic. There's pain on the windshield and I can also hear the wind on the highway
2/9/2019
Manav G. VERIFIED CUSTOMER
Vehicle Make : Jeep
Seldom in auto body business you meet professionals who are able to keep their word with customer despite pressure. Magail was very helpful, great to work with. Five star review for him. Thanks!
2/1/2019
Ezequiel V. VERIFIED CUSTOMER
Vehicle Make : Jeep
Thanks For Fixin My Jeep im Loving It
1/31/2019
Barbara W. VERIFIED CUSTOMER
Vehicle Make : Ford
The receptionist and Jose were wonderful. Great customer service and the job was well done and communication (system emails) were very professional and wonderfully informative
1/31/2019
Richard K. VERIFIED CUSTOMER
Vehicle Make : Jeep
price was good quality of repair was good scheduled time was good Carstar picked me up at my house to pickup my completed car Carstar drove me home after I droped off my car
1/28/2019
Gary N. VERIFIED CUSTOMER
Vehicle Make : Subaru
Very professional staff. Work was completed earlier than expected, and we were very pleased with the workmanship of the repairs. Thank you for a wonderful experience.
1/25/2019
Nancy R. VERIFIED CUSTOMER
Vehicle Make : Audi
Very pleasant receptionist, Yaris, also explained the paper work necessary for our repair/payment. Miguel is definitely an asset to Carstar. Very thorough in the inspection of the vehicle as well as explaining the repair process. Have had other vehicles repaired (not from accidents) and always pleased with the result. Would recommend.
1/13/2019
Charles B. VERIFIED CUSTOMER
Vehicle Make : Buick
CARSTAR of Berlin did an excellent job! I am 100% satisfied! They made the whole process as easy as possible! The car looks great, and they also cleaned the inside! Miguel and the staff all get 5 stars from me!
1/12/2019
Patrick C. VERIFIED CUSTOMER
Vehicle Make : Honda
The bumper looks great. Work was done sponer than estimates. Thanks!
1/12/2019
Steven C. VERIFIED CUSTOMER
Vehicle Make : Chevrolet
I was really impressed with the quality of work and use of OEM parts. I was pleasantly surprised getting into my truck with the entire exterior waxed and interior cleaned. Thank you very much. If I have any other body work done I will bring it back to carstar berlin.
1/10/2019
Francis W. VERIFIED CUSTOMER
Vehicle Make : Volkswagen
Work looked very good. Vehicle was delivered early.
1/10/2019
Carol B. VERIFIED CUSTOMER
Vehicle Make : Acura
Everyone was thorough, and explained everything simply. They finished their work ahead of schedule and were very reassuring and kind, from the receptionist on up.
1/10/2019
Maria M. VERIFIED CUSTOMER
Vehicle Make : Honda
I am very satisfied with every one there, thank you again for a great job and pleasant ladies that help me out I didn't get the names they were very very nice.
1/10/2019
****G. VERIFIED CUSTOMER
Vehicle Make : Toyota
My truck required much repair. Upon completion I was Very impressed that my truck looked brand new and that The service manager was very friendly and professional As he explained the process and answered all my ? Thanks
1/5/2019
Barbara D. VERIFIED CUSTOMER
Vehicle Make : Acura
thank you
12/14/2018
Michael G. VERIFIED CUSTOMER
Vehicle Make : Mazda
Awesome job, 2nd time I’ve had my vehicle repaired at your facility. My only gripe is, since one headlight was changed out, I wish someone would have called and ask if I wanted the other changes out at my expense.
12/13/2018
Nichole P. VERIFIED CUSTOMER
Vehicle Make : Kia
Not only do they lose my license plate. But as soon as I took a look at the left side of my car where my controls are it's not exactly connect it it's not clicked. And not even 24 hours after having my vehicle do I have a check warning light on so I'm pretty disappointed at this stage I plan to bring you back in tomorrow and hopefully they don't take another 30 days to fix my car.
12/12/2018
Lakshit J. VERIFIED CUSTOMER
Vehicle Make : Volkswagen
great service staff, the picutres sent regularly were really helpful, and the repair was done 2 days earlier than expected. thanks
12/5/2018