Work done was great. However we were told about 4 different times when our car would be ready. We really had no confidence when it would ever be done.
6/15/2018
Maria D. VERIFIED CUSTOMER
Vehicle Make : Volkswagen
I liked that they corrected the miscommunication they had about what time my car was going to be done I liked that they tried their best to keep me happy because I was a bit fustruated w the auto updates I got thru text message saying it will be done on Monday almost a week later instead of the 2 day mark they said & that Jeanne talked to interprice so I could get my money back that they shouldn't of taken in the first place cuase it was all states fault not to communicate that I was insured & that I shouldn't worry about $$ but over all thank you. You guys did an awesome Job.
6/2/2018
Cybil P. VERIFIED CUSTOMER
Vehicle Make : Honda
Love how you kept me informed every step of the way.
5/26/2018
Fabian M. VERIFIED CUSTOMER
Vehicle Make : Mercedes
I noticed the color of the bumper looked different than the rest of the body. Not matching color.
5/22/2018
Kristy W. VERIFIED CUSTOMER
Vehicle Make : Hyundai
Amazing customer service!
5/19/2018
Wenqi L. VERIFIED CUSTOMER
Vehicle Make : Ford
The repair work was well done.
5/17/2018
Andrea W. VERIFIED CUSTOMER
Vehicle Make : Ford
Great job and great communication!
5/6/2018
Kerry D. VERIFIED CUSTOMER
Vehicle Make : Chevrolet
Because of issues w replacement parts not being satisfactory, they had to reorder the part. As a result, completion was delayed longer than anticipated. Your business kindly took on as n offered to pay the additional days of the car rental which was very much appreciated. An excellent way in which to do business. Thank you.
5/4/2018
John M. VERIFIED CUSTOMER
Vehicle Make : Ford
Car looks great. Thank you! Love the text updates. You are the best! Thanks for always taking care of us!
Leslie & John M
5/2/2018
Richard N. VERIFIED CUSTOMER
Vehicle Make : Buick
Carstar communication and customer service is beyond excellent, down to the personal touch of the Jeanne offering her personal contact information for our 16 year old daughter if she finds herself stranded in the future. Way more than I could have asked. Hopefully, we won't need to be back, but will recommend you to eveyone I know!
4/23/2018
Robert H. VERIFIED CUSTOMER
Vehicle Make : Honda
Awesome job!!! Car looks perfect. Thanks for keeping me informed throughout the process. Would definitely recommend Carstar Mundelein!!!
3/29/2018
David D. VERIFIED CUSTOMER
Vehicle Make : Acura
Nice work
3/24/2018
Kara D. VERIFIED CUSTOMER
Vehicle Make : Infiniti
Thank you for making it such an effortless process. I am truly grateful for your support, expertise, and efficiency.
3/16/2018
Michael C. VERIFIED CUSTOMER
Vehicle Make : Lexus
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3/5/2018
Ken S. VERIFIED CUSTOMER
Vehicle Make : Honda
Repairs were quick and was notified every step
2/22/2018
Robert B. VERIFIED CUSTOMER
Vehicle Make : Chevrolet
Excellent work! Looks good as new! And cleaner when returned!
2/17/2018
Anand V. VERIFIED CUSTOMER
Vehicle Make : Toyota
My car was repaired in a timely fashion and looks great. Thank you!
2/17/2018
Frank N. VERIFIED CUSTOMER
Vehicle Make : Dodge
Great repair work. Outstanding customer service. My vehicle was repaired in a very shot period of time. The quality of work was perfect. Love the text updates and repair status. Highly Recommend.
1/26/2018
Madhu D. VERIFIED CUSTOMER
Vehicle Make : Honda
Thanks to Gene and team for taking care of my CRV from start to finish.