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Real Reviews from VERIFIED CUSTOMERS
Kara D. VERIFIED CUSTOMER
Vehicle Make : Infiniti
Our experience at CarStar was excellent! The staff was professional and helpful. Our car looks perfect! Thank you!
1/26/2019
Mc Kenzie. VERIFIED CUSTOMER
Vehicle Make : Toyota
Service took longer than expected, and now my radio isn’t functioning how it’s supposed to.
1/23/2019
Jill P. VERIFIED CUSTOMER
Vehicle Make : Toyota
Very polite! Thank You!!
1/15/2019
Ann D. VERIFIED CUSTOMER
Vehicle Make : Buick
Has always Carstar did a great job fixing our car. Hats off to the staff at Carstar great people to work with. Ann D
1/13/2019
Chris R. VERIFIED CUSTOMER
Vehicle Make : Ford
Top notch friendliness from whole team is very much appreciated
1/10/2019
Jerilyn T. VERIFIED CUSTOMER
Vehicle Make : Chevrolet
Thank you so much for the great service!!!!
1/9/2019
James H. VERIFIED CUSTOMER
Vehicle Make : Toyota
Quality repairs, exceptional customer service and very pleasant damage appraiser and receptionist were a definite plus. Top-notch!
1/4/2019
Jeremy B. VERIFIED CUSTOMER
Vehicle Make : Volkswagen
The Carstar team was very accommodating in getting me in quickly and finishing my services ahead of schedule. This is the second time we have used Carstar for maintenance and repair.
1/3/2019
Cathy D. VERIFIED CUSTOMER
Vehicle Make : Toyota
The repair was done in a timely manner, and looks very nice. Hopefully I won’t need to return soon, but if needed, I would choose Car Star again.
1/2/2019
Leigh B. VERIFIED CUSTOMER
Vehicle Make : Chevrolet
All was fixed and great communication along the way! Thanks Carstar Mundelein for a job well done!
12/19/2018
Alison B. VERIFIED CUSTOMER
Vehicle Make : Honda
They were amazing and made sure our car was perfect before sending it back with us. Thanks so much!
12/15/2018
David S. VERIFIED CUSTOMER
Vehicle Make : Ford
Everything was great but they forgot to wash the Expedition!
12/15/2018
Amy A. VERIFIED CUSTOMER
Vehicle Make : Lincoln
Excellent communication. The people in the office were pleasant and efficient. And the car looks great! I would definitely recommend Carstar.
12/13/2018
Leslie S. VERIFIED CUSTOMER
Vehicle Make : Honda
Wonderful to deal with.....as much as I hope that I am never in the position to need to use them again, if I am in need of body work again, I will definitely use Carstar
11/27/2018
Samantha S. VERIFIED CUSTOMER
Vehicle Make : Hyundai
Awesome experience! Very pleased!
11/25/2018
Richard L. VERIFIED CUSTOMER
Vehicle Make : Toyota
Excellent experience working with Carstar. I am totally satisfied from beginning to end. This company is centered on customer satisfaction. I will definitely come back to them when the need arises in the future. Everyone at this company is fantastic. Keep up the great work! Thanks again!
11/21/2018
Paulette S. VERIFIED CUSTOMER
Vehicle Make : Ford
Everyone I dealt with at your place was very professional and concerned I understood all that was being done to my vehicle. All was stress free and a great job done to my 2013 Ford Escape. I appreciate this great experience. Thank you, Paulette
11/13/2018
Howard S. VERIFIED CUSTOMER
Vehicle Make : Nissan
too many text notifications
10/23/2018
Charlie S. VERIFIED CUSTOMER
Vehicle Make : Kia
Thank you for the excellent communication throughout the process. You took the stress out of what could have been a difficult experience. We really appreciate it!!!!
10/18/2018
Kent C. VERIFIED CUSTOMER
Vehicle Make : Mercedes Benz
The damages were not all repaired & the body job was a joke! They ( body repair men), left scratches & chips in the hood! My head light & corner of bumper & grill still have scratches on it! The owner tried to tell me the hood was repaired once before! We are the only owners of the vehicle! My husband bought it for me 2014, guess what the Year of the car is... 2014! The owner tried saying I only wanted the hood repaired! No way! I wanted a NEW hood & all the proper repairs down as a result of the accident! The car was picked up on a day of down pouring rain & dusk sky, so at first glance I had all faith that a good job was done. Finally my husband had day light sky to really study the car & was mortified with the findings of incompetence on CarStsrs part!
10/10/2018