Great service! Amazing communication and fast turn around!
11/21/2018
Joseph M. VERIFIED CUSTOMER
Vehicle Make : Hyundai
The best body shop experience; great work and amazing service.
11/20/2018
Janet H. VERIFIED CUSTOMER
Vehicle Make : Kia
My car came back looking newer than new! Thank you so much to the Abra team in Nashville on Delaware Ave!
11/15/2018
Eugene R. VERIFIED CUSTOMER
Vehicle Make : Ford
The excellence of the repair is, of course, paramount. However, of significant importance is the timely communication as to progress and anticipated completion time, and that factor was and has been remarkable in its excellence. It is easy to understand why and how ABRA is USAA’s choice for automobile (and truck) repairs. Thank you and them!
11/14/2018
William L. VERIFIED CUSTOMER
Vehicle Make : Nissan
Excellent work! Chris was my main contact and he was awesome. Thanks for cleaning the car up also! I wasn’t expecting that.
11/12/2018
Elliott C. VERIFIED CUSTOMER
Vehicle Make : Range Rover
Anissa was great. Excellent communication, friendly and clearly professional. I have previously used Gerber and my experience with Anissa and Abra was so much better! Thank you !
11/8/2018
Roderick R. VERIFIED CUSTOMER
Vehicle Make : Chevrolet
Great service people
11/3/2018
Wills M. VERIFIED CUSTOMER
Vehicle Make : BMW
Couldn't be happier with my experience. A little surprised at having to have an appointment to bring my car in for a quotation and later to leave it for repair but appreciated the time your representative took with the process. Anissa Parker was a pleasure to work with. Greatly appreciated her thouroughnees and especially her keeping me updated on the progress of repairs and the two week period it took to get a part for my BMW from Germany. Anissa friendly attitude and professionalism made an impression.
11/1/2018
Leeann L. VERIFIED CUSTOMER
Vehicle Make : Subaru
Of all my interactions with insurance companies, providers, etc through my accident process, ABRA was my favorite. Aneesa and Lexis were so supportive, kind, and available to answer questions. Thank you!
11/1/2018
Susan D. VERIFIED CUSTOMER
Vehicle Make : Infiniti
Great job, friendly, easy, organized, fast! Mary Beth was awesome!!
10/30/2018
Tiffany B. VERIFIED CUSTOMER
Vehicle Make : Ford
Mary Beth was amazing! So happy with the repairs.
10/30/2018
Mathialagan R. VERIFIED CUSTOMER
Vehicle Make : Toyota
Chris Deckard is great. He took care of the repairs on time and very professional
10/29/2018
Kimberly V. VERIFIED CUSTOMER
Vehicle Make : Nissan
Excellent servuce Anissa was great great communication skills tha you Anissa
10/29/2018
Gawdat W. VERIFIED CUSTOMER
Vehicle Make : Honda
I would like to greatly thank the team of technicians who worked on finishing my car before I went out of town. They were able to finish the night of my travel which was perfect timing.
I would like to greatly thank Anisa who continuely updated me and made every effort to get my car finished within a tight schedule before my flight.
Thank you very to the ABRA team for making my car repair to come along as smoothly as possible.
I rate Anisa and the technician team and managemnt 10/10.
10/27/2018
James M. VERIFIED CUSTOMER
Vehicle Make : Ford
The repair was completed in two days and they worked with me to change the date of the repair. Super friendly staff! The process was very easy and they worked with the insurance company saving me time. Great experience!!
10/26/2018
Aaron B. VERIFIED CUSTOMER
Vehicle Make : Ford
Millard was great. Very personable.
10/26/2018
Bonita Y. VERIFIED CUSTOMER
Vehicle Make : Lexus
Anissa was great. She was professional and went over everything carefully and was thorough. She showed concern for me and I could tell she cared about the work being done correctly. She remembered my name which was impressive because it is different from my what is on my paperwork. She was upbeat, pleasant on the phone and in person, easy to reach, reassuring in her approach, intelligent, knowledgeable about the work performed. I liked her and felt good about my experience with Abra!
Thank you,
Bonnie Young
10/25/2018
Charles R. VERIFIED CUSTOMER
Vehicle Make : Mazda
Great job 10!
10/24/2018
Michelle P. VERIFIED CUSTOMER
Vehicle Make : Kia
They took very great care of my car and in a timely fashion. I was very pleased with the finished product. We had some miscommunication between my insurance and Abra but they still accomadated me and that meant a lot. My car is my business vehicle so I needed to get back on the road. Thanks, Abra!
10/23/2018
Richard W. VERIFIED CUSTOMER
Vehicle Make : GMC
Text messaging notification indicated a pick up date 5 days after the eventual pick up. I had to call my rental car co twice to re-schedule. I like the text notification but only if the scheduling is accurate