Mike, my collision expert, was great! He made sure to call me every 2-3 days to keep me informed on progress and the car was finished before promised. The entire process was seamless and my car is back to perfect.
5/25/2023
David K. VERIFIED CUSTOMER
Vehicle Make : Hyundai
Excellent job. Fully satisfied.
5/12/2023
Jerry K. VERIFIED CUSTOMER
Vehicle Make : Honda
The original estimate was not honored. I was told, when I was there to drop off the vehicle, that the estimator was new and that he didn’t take certain things into account when he did the estimate. ( He was no longer with Chaney’s on that day). It took an additional 20 - 30 minutes to get the updated estimate. I had already rented a vehicle for the estimated one week repair, so I was somewhat locked in. The repair wasn’t finished during the stated week timeframe which caused me a need to extend my rental an additional 4 days which added $200 more to my overall expenditures. Once the repairs were “complete”, I noticed, after the fact, that the “Nameplates” had not been replaced on the car which required an additional trip into Chaney’s to have them applied.
To make this experience even more of an irritant, these repairs were not even functionally needed and were only cosmetic in value.
5/10/2023
John G. VERIFIED CUSTOMER
Vehicle Make : Honda
The damaged area of the vehicle looks factory new. The paint matching was perfect. The customer service was excellent. I would definitely recommend Chaney’s to others.
4/17/2023
Laura C. VERIFIED CUSTOMER
Vehicle Make : Honda
Na
3/17/2023
Sandy A. VERIFIED CUSTOMER
Vehicle Make : Lincoln
Thank you very much for fixing my car. You all did a wonderful job on it. I've also given your name to a couple of friends I hope they will use you. God bless!
3/11/2023
Gilbert S. VERIFIED CUSTOMER
Vehicle Make : Toyota
Happy with your timely service
3/4/2023
Dustin P. VERIFIED CUSTOMER
Vehicle Make : Volkswagen
There is a rattle/ vibration coming from somewhere up front when the car is at a stop and idling. I mentioned this to Mr King when I picked the car up, but I had trouble reproducing it at the time, since it was a new noise, and it was after closing time and we both had long days, so I didn't pursue it any further at the time.
2/24/2023
Mary S. VERIFIED CUSTOMER
Vehicle Make : Honda
They kept me updated on where they were on repairing my car. The final result was wonderful. My car looked like a brand new car. They even washed it before turning it over to me. Everbody from the receptionist, to the estimator, to the repair people were professional and friendly. I couldn't have found a more capable group of people.
2/14/2023
Stuart D. VERIFIED CUSTOMER
Vehicle Make : GMC
Joe and his team are simply amazing, thank you all for your undivided attention to detail.
2/6/2023
Rick L. VERIFIED CUSTOMER
Vehicle Make : Hyundai
Excellent repair! I appreciated getting it in right away and not taking long to complete the repair. The staff was great! This is my second experience with Cheney's and I would recommend them highly to everyone.
1/28/2023
James K. VERIFIED CUSTOMER
Vehicle Make : Chevrolet
Great experience all the way around.
12/4/2022
Edwin R. VERIFIED CUSTOMER
Vehicle Make : Mini Cooper
Very satisfied. I would like to review Chaney on a review site. Recommend?
12/3/2022
Martha S. VERIFIED CUSTOMER
Vehicle Make : Chevrolet
I was very impressed with the way customer service that I received and how quickly they repaired my vehicle. I will recommend their shop to anyone that is in need of
.quality service!
12/2/2022
Anna D. VERIFIED CUSTOMER
Vehicle Make : Chevrolet
Just keep doing what you are doing because it’s working well!
11/19/2022
Jeanette L. VERIFIED CUSTOMER
Vehicle Make : Mini Cooper
I had an outstanding experience from being to end with Kelly. My mini Cooper looks new again. Thank you for the updates and open communication with me. I appreciate that so much.
Best, Jeanette L
11/12/2022
Raymond K. VERIFIED CUSTOMER
Vehicle Make : Nissan
Was great and keep me updated on the process
10/26/2022
Dawn B. VERIFIED CUSTOMER
Vehicle Make : Hyundai
This is day three awaiting a status on my car..
10/18/2022
Lydia B. VERIFIED CUSTOMER
Vehicle Make : Chevrolet
Great service
My car looked amazing
I would recomend them
To anyone
9/18/2022
Donita J. VERIFIED CUSTOMER
Vehicle Make : Lexus
A very professional company. We are repeat customers for a reason. I highly recommend them.