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Real Reviews from VERIFIED CUSTOMERS
ANTONIO L. VERIFIED CUSTOMER
Vehicle Make : HYUNDAI
****. Available when I needed repair. 2. Kind and friendly customer service (Thanks ****!) 3. Finished my car before expected date. Outstanding service all around. I’m so glad I’m driving my own car again!
8/3/2019
CHRISTIAN T. VERIFIED CUSTOMER
Vehicle Make : KIA
My car looked so good when I got it. I also got it earlier than they originally estimated. Employees helped me move my infants things from my rental back into my car and were so helpful. So happy with the customer service and auto service.
7/11/2019
STEPHANIE M. VERIFIED CUSTOMER
Vehicle Make : MAZDA
Your team was amazingly fast and thorough. Thank you
6/29/2019
EMILY K. VERIFIED CUSTOMER
Vehicle Make : MAZDA
I appreciated the updates that Chantell provided in a timely manner and also the way she spoke to me, she gave me information in a way I can understand. Also, Taren provided a final run down of all the fixes that were done. Only one thing which is more manini than manini is that the windshield looked like it was dried with a wet cloth. But, the other cleaning of the car was really nice. Appreciate your service and if we ever need to go to another auto shop again, I would choose Global Auto Repair.
5/22/2019
EVAN D. VERIFIED CUSTOMER
Vehicle Make : LEXUS
Picked car up after repairs were completed, drove car back to work, went to work, came out to car to go home after 14 hour work day, and it would not start. Attempted jump start with no luck. Wife had to come pick me up with car remaining behind in work parking lot. I would not characterize this as an impressive repair experience. Did not have this issue before going in for repairs, and I would prefer receiving my car back in same or better condition.
4/24/2019
Adrian L. VERIFIED CUSTOMER
Vehicle Make : Honda
**** was absolutely amazing. She was very polite, professional, helpful, and understanding. I would very likely come back to Global Auto Repairs just because of her and my experiences working with her. Thank you!
11/17/2018
Anthony L. VERIFIED CUSTOMER
Vehicle Make : Chevrolet
**** and the entire staff were outstanding
8/15/2018
Bruce S. VERIFIED CUSTOMER
Vehicle Make : Mercedes
Well done/professional work. Very good updates - timely, brief but informative and reassuring. Very competent office staff and estimator/case manager (Tracie). Great interface with insurance company (USAA). Thank you for your professionalism. Never wanted to see you guys, but glad it was you, given the circumstances handed to me.
8/9/2018
Robert W. VERIFIED CUSTOMER
Vehicle Make : Ford
The best
7/31/2018
Michael P. VERIFIED CUSTOMER
Vehicle Make : Toyota
I wish I was provided a loaner car or rental car support.
6/24/2018
Mark W. VERIFIED CUSTOMER
Vehicle Make : Toyota
I wish the Staff would have given more updates about my car. The front desk staff was nice. Thank you for your service on my car.
6/9/2018
Lynda K. VERIFIED CUSTOMER
Vehicle Make : Ford
Excellent service from the day I dropped my car off through the day I picked it up, and all the times in between. Thank you, I will definitely recommend people to you for your great work!
6/2/2018
Cathy D. VERIFIED CUSTOMER
Vehicle Make : Volvo
Traci did keep me updated as much as possible regarding the delay in parts. Unfortunately, Volvo's catalog was not updated to order all the right parts from the start. Cathy
5/23/2018
Joshua K. VERIFIED CUSTOMER
Vehicle Make : Nissan
The updates are timely and amazing. Also when the parts came in, no time was wasted fixing my car. Very quick.
4/20/2018
Ronald G. VERIFIED CUSTOMER
Vehicle Make : Toyota
I am happy with the service.
3/22/2018
Samantha T. VERIFIED CUSTOMER
Vehicle Make : Toyota
Very easy drop off/pick up, and great communication between myself & my insurance company, made what began as a negative incident a simple fix!
12/20/2017
Wrenn O. VERIFIED CUSTOMER
Vehicle Make : Toyota
Was good and fast service. They were really helpful
12/12/2017
Byron O. VERIFIED CUSTOMER
Vehicle Make : Ford
You folks are numba' one in my book. Mahalo! Byron
3/11/2017
Joseph C. VERIFIED CUSTOMER
Vehicle Make : Ford
Timely repair and excellent customer service.
1/20/2017
Shannon M. VERIFIED CUSTOMER
Vehicle Make : Chevrolet
The repairs were good but they didn't clean the inside of my car. There was dust (probably fm leaving the front windows down during repairs) inside my car (only in the front). It was on my front dash, steering wheel, cup holders, front doors, radio, middle compartment, & on the floors. I also found a wire hanger that was bent on the side of my passenger seat. Also, the outside of my car was dirty. I was irritated about the dust in my car and all David could say was that he was sorry. He offered to have it cleaned but I had already cleaned it myself and I was in a rush to go pick up my daughter. I expected my car to already be cleaned & ready for pick up when I got there, but that wasnt the case. I normally go to Dent Doctors for repairs but they didnt have an opening for me in August. They always provide great customer service and clean up my car nicely after repairs. That's what you call awesome customer service. I will not return to Global Auto Repair for any future repairs I may need for my vehicle.
9/17/2016