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Real Reviews from VERIFIED CUSTOMERS
Dawn C. VERIFIED CUSTOMER
Vehicle Make : Subaru
This was a stressful event for our family and Matthews made it easier! We had a couple of communication problems, but everything was handled to my satisfaction. I hope we won't need a collision center again, but if we do we know where to go:)
12/17/2016
Scott F. VERIFIED CUSTOMER
Vehicle Make : Toyota
Highly recommend! Very satisfied. Work was done quickly and were very accommodating.
11/19/2016
Pamela Q. VERIFIED CUSTOMER
Vehicle Make : Subaru
Excellent service and communication
11/16/2016
Jeanette R. VERIFIED CUSTOMER
Vehicle Make : Hyundai
Thank you so much for taking good care of my baby I loved the service and the way I was upstated as my car was being taking care for
11/12/2016
Christine W. VERIFIED CUSTOMER
Vehicle Make : Mitsubishi
Excellent service, excellent people. As always!
11/12/2016
Shannon D. VERIFIED CUSTOMER
Vehicle Make : Hummer
My only comment would be that when I called for a status update, at one point I spoke to someone who was less than pleasant on the phone. His short answers and tone made me feel that I had bothered him, when it was his name and number that had been left on a voice mail for me to call with questions.
10/24/2016
Ann W. VERIFIED CUSTOMER
Vehicle Make : Chevrolet
They did an awesome job as always.
10/4/2016
Michelle R. VERIFIED CUSTOMER
Vehicle Make : GMC
We were completely satisfied with the attention they have to us. Thank you
9/27/2016
Donna K. VERIFIED CUSTOMER
Vehicle Make : Pontiac
I am so happy with Matthews Collision from the repair work, to the customer service, to the office and reception personnel, to the shuttle driver to the person(s) who detailed my car. It made a bad experience (i.e. the accident) painless. I have never had a bad experience with any of the Matthews Group in the past 14 or so years, from looking at and purchasing a vehicle, to service and repair. I trust Matthews, and only Matthews with my automotive needs. I don't know what I would ever do if I moved from the Binghamton area. Thank you.
9/14/2016
Larry C. VERIFIED CUSTOMER
Vehicle Make : Subaru
Nice job thank you
8/16/2016
Robert J. VERIFIED CUSTOMER
Vehicle Make : Volkswagen
Completely satisfied, could not be any happier! All around excellent service. Job well done!!! Thank you!
8/14/2016
Matthew M. VERIFIED CUSTOMER
Vehicle Make : Kia
The work done was great. Still some minor scratches on the door I was told would be covered, but weren't. I can probably get them out with some wax. Overall I am happy though.
8/5/2016
David B. VERIFIED CUSTOMER
Vehicle Make : BMW
Only negative comment is no phone call when the car was finished.
7/31/2016
Susan F. VERIFIED CUSTOMER
Vehicle Make : Subaru
Looks great. Friendly staff.
7/15/2016
Keenan H. VERIFIED CUSTOMER
Vehicle Make : Mitsubishi
Appreciate the up to date info on the repairs. Very kind and curtious staff. I will be a returning customer Thank you again
6/28/2016
Walter S. VERIFIED CUSTOMER
Vehicle Make : Chevrolet
Fast well done; happy with service.
6/21/2016
Robert P. VERIFIED CUSTOMER
Vehicle Make : Ford
Like I told them, I was glad to pay Wilcox $325 to tow my truck from Scranton to you because of the confidence that I had of a perfect repair.
6/3/2016
Kevin M. VERIFIED CUSTOMER
Vehicle Make : Chevrolet
Nice work. Courteous staff.
5/27/2016
Brittany &. VERIFIED CUSTOMER
Vehicle Make : Kia
My vehicle was extremely clean when I was able to get it back. Everything looked absolutely perfect like nothing ever happened! Thank you guys!!
5/25/2016
Chuck G. VERIFIED CUSTOMER
Vehicle Make : Volkswagen
I thought the texting was a waste of time as it is completely irrelevant as to what is actually going on with my car. I also thought I paid a lot of money for the work done and yet you are sending texts with an absurd question like "I'm I completely satisfied" this seem to be fishing for complements. Conversation and questions from a person would be betterecorded if you really want to know what I think.
5/25/2016