Your staff were very friendly and informative, letting me know what was going on each step of the way. While I didn't see the car after completion of the work, my son, who drives the car, said it looked great and you did a fantastic job. Well done!
3/9/2016
Lenore A. VERIFIED CUSTOMER
Vehicle Make : Ford
Thank you
3/8/2016
**** B. VERIFIED CUSTOMER
Vehicle Make : Subaru
Your staff was excellent! Thank you!
2/18/2016
Lynn M. VERIFIED CUSTOMER
Vehicle Make : Ford
The constant communication via text is a very nice service piece. The staff is all friendly and professional, and accommodating. I was beyond pleased to find they had detailed my car! I will always come back to J&L. Thank you again for exceptional service. My car looks beautiful.
2/9/2016
Paula L. VERIFIED CUSTOMER
Vehicle Make : Toyota
I really appreciate the constant updates with my car and the genuine care I received from the employees. I felt comfortable with my car being in your care! Thank you!
2/2/2016
Kathleen T. VERIFIED CUSTOMER
Vehicle Make : Subaru
Excellent service!
1/29/2016
Michael- Terry. VERIFIED CUSTOMER
Vehicle Make : Subaru
The repair was extremely well done. Awesome job cleaning my car. Unexpected and so appreciated.
1/28/2016
Andrea C. VERIFIED CUSTOMER
Vehicle Make : Nissan
Gwen was great! I work in customer service and can't stress enough how personable she was. She was very easy to and we t above and beyond to keep me updated on things. Thank you to all, my car looks good as new.:)
1/26/2016
Alexandra S. VERIFIED CUSTOMER
Vehicle Make : Ford
You guys did such amazing work and I was so happy when I got my car back and saw how clean it was inside about our. So nice to have people go above and beyond. I will be doing the rest of my car care with you guys! Thank you so much
1/23/2016
David B. VERIFIED CUSTOMER
Vehicle Make : Volvo
Good communication and took care of problems that came up fast
1/14/2016
Seth R. VERIFIED CUSTOMER
Vehicle Make : Subaru
Gwen is awesome. She was superb throughout the repair process, keeping me updated at every step of the way and quickly solving any problems that arose. She's a real asset!
1/12/2016
Thia Z. VERIFIED CUSTOMER
Vehicle Make : Subaru
I will comment after I have been able to pick up my vehicle.
1/9/2016
Doug K. VERIFIED CUSTOMER
Vehicle Make : Dodge
Have not had a chance to inspect work
12/18/2015
Carol C. VERIFIED CUSTOMER
Vehicle Make : Jeep
Excellent job! You were all so knowledable, polite and friendly. I appreciated the update messages.
12/13/2015
Watson.jeanne M. VERIFIED CUSTOMER
Vehicle Make : Volkswagen
Every part of this experience was positive. My initial appraisal with Ron was handled quickly and positively. I was 30 minutes late for my appointment and they still accepted me gladly. I was emailed an estimate which was thorough and clear and the opportunity to book within a very short time. I was told how long to expect the job to take and it was exactly that time. I had questions via email and they were answered almost immediately. There were no surprises there was no difficulty at all. Every staff member who spoke with r was professional, friendly, accommodating and pleasant. I was never treated with anything but gratitude for my business. My car was returned to me in showroom condition. My experience far exceeded my expectations. In short I will recommend this business with no hesitation to anyone. Thank you. 4Which
11/14/2015
John S. VERIFIED CUSTOMER
Vehicle Make : Mitsubishi
Great work high quality
11/14/2015
Wendy R. VERIFIED CUSTOMER
Vehicle Make : Honda
Very friendly and job well done
11/5/2015
Jeannine L. VERIFIED CUSTOMER
Vehicle Make : Nissan
Thank you for taking care of the paperwork, the bodywork, in a timely manner. Everyone is always very accommodating, kind, and makes with car issues not so bad.
10/30/2015
Edouard C. VERIFIED CUSTOMER
Vehicle Make : Mazda
My wife has always waxed eloquent about the service you provide when she is there with the Subaru. As a consequence, I had high expectations. Never could I have predicted the level of excellent service and professionalism that I received when you worked on my Mazda pickup. Thanks.