The car is fixed like brand new which is really great. My advisor Joe is really kind and he helps me a lot. We had some very helpful talks about the possible delays. The only thing that remains a problem is that the lock on my right door does not remain flat when the car is locked. I don't have that problem before. Overall experience is great.
4/4/2016
Richard G. VERIFIED CUSTOMER
Vehicle Make : BMW
Very informative and nice atmosphere friendly staff
3/12/2016
Donavan C. VERIFIED CUSTOMER
Vehicle Make : BMW
Joe Sonnier is a perfect example of great customer service.
3/8/2016
Si V. VERIFIED CUSTOMER
Vehicle Make : Audi
michael nguyen was wonderful, always upfront and straightforward. the entire office there are just very resposive.
3/4/2016
Barbara F. VERIFIED CUSTOMER
Vehicle Make : Land Rover
Thank you to the collision care staff. They were efficient and understanding !
2/22/2016
Vadim A. VERIFIED CUSTOMER
Vehicle Make : Audi
Great work, all happy!
2/10/2016
Jacquline M. VERIFIED CUSTOMER
Vehicle Make : BMW
Excellent customer service from operator, receptionist and Jay Eber. Promptness of answers to questions sent electronically. Rent a car center on location was perfect and everyone was so nice. Great repair job. Thank you for this experience. I would highly recommend your service to the next person.
2/9/2016
Jane L. VERIFIED CUSTOMER
Vehicle Make : BMW
See comments I submitted on other form a min ago
1/23/2016
Ashley R. VERIFIED CUSTOMER
Vehicle Make : BMW
Excellent service. Everything was super easy and everyone was very friendly and professional. My car was ready in less than 24 hours and I loved the text message status updates.
1/21/2016
Austin B. VERIFIED CUSTOMER
Vehicle Make : Volkswagen
Michael did the very best possible
Thank you very much Michael!
1/6/2016
Tom W. VERIFIED CUSTOMER
Vehicle Make : BMW
The vehicle was promised on December 24, they contacted me on December 24 and stated it was in the finishing stages and may be 4 to 6 more days. Additionally, there are two dings on the passenger side that were not there when I took it in.
1/4/2016
Abinavam S. VERIFIED CUSTOMER
Vehicle Make : Audi
Well done and completed ahead of promised date. Thank you guys
12/22/2015
Edward H. VERIFIED CUSTOMER
Vehicle Make : BMW
If the replaced parts (old tire) can not be kept by the customer, please inform us before hand or have a written statement included in the work order request form. In-consistent information provided to us caused confusion and unhappiness.
11/12/2015
Saun N. VERIFIED CUSTOMER
Vehicle Make : Audi
Thanks for the service. Michael Nguyen did a great job with coordinating and communicating about my car.
10/29/2015
Nicolas D. VERIFIED CUSTOMER
Vehicle Make : BMW
The work was excellent.
9/17/2015
Pei C. VERIFIED CUSTOMER
Vehicle Make : BMW
The repair advisor Michael Nguyen and the repair technicians did a great job. They are so professionally kept me updated and informed about the progress status of the repair, that made me feel my car and I were very well taken care of.
I appreciate their work that gets the unfortunate accident out of my cloudy mood.
I am glad I have trusted and come to the right repair center.
9/11/2015
Zyron H. VERIFIED CUSTOMER
Vehicle Make : Audi
My service provider Michael Nguyen was great
8/9/2015
Business I. VERIFIED CUSTOMER
Vehicle Make : Porsche
Very professional, kept me updated and the work looks great!
6/26/2015
Zoya G. VERIFIED CUSTOMER
Vehicle Make : BMW
the only problem was that I had ti wait 3 weeks to bring my car to the garage ( it was fully booked), but the service, communication and the speed of repair was really good.
Mike Nguen was always very professional and customer oriented.
Thanks!
6/16/2015
Daniel R. VERIFIED CUSTOMER
Vehicle Make : BMW
They gave me confidence that my vehicle was respected and in good hands.