Erika does such a good job. She is thorough, efficient, and keeps you informed with what is going on. She helps make a bad situation a positive experience, which not many people could do. Thank you.
2/6/2016
Bryan H. VERIFIED CUSTOMER
Vehicle Make : Toyota
Greatly appreciate the timely updates. Staff was knowledgable and offered assistance and direction without being asked. High level of responsiveness. Overall a positive experience and I would rate CC better than competitors.
2/6/2016
Kristine M. VERIFIED CUSTOMER
Vehicle Make : Jaguar
The entire experience was well done from the initial conversation to the final pick up. I'm a walking advertisement for Classic Collision and GEICO
2/6/2016
Peter S. VERIFIED CUSTOMER
Vehicle Make : Lexus
Don't like the canned texts every morning that give me no useful info and the info it does give varies with true situation. Just aggravated me. Otherwise it appears the repairs were fine and done in a timely manner which is the important thing. Also was repeatedly told my car would be washed prior to pickup Not done. Understand you are trying to add customer service frills but if not performed with sincerity it just aggravates the customer.
2/6/2016
Joel B. VERIFIED CUSTOMER
Vehicle Make : Toyota
Jeff absolutely went above and beyond what was required. He and the Classic Collision team greatly exceeded my expectations. I will certainly recommend Jeff and Classic Collision to my friends.
2/5/2016
Matthew S. VERIFIED CUSTOMER
Vehicle Make : Ford
The Whole Team made it Painless!
2/5/2016
Paula R. VERIFIED CUSTOMER
Vehicle Make : Volkswagen
Derek and Erika did an excellent job ensuring that I was completely up to date and aware of what was going on with my vehicle. They were extremely courteous and the customer service was great!
2/5/2016
Jeff S. VERIFIED CUSTOMER
Vehicle Make : Nissan
Excellent service from reception and agent rep. Love the text notifications service and my car was ready 2 days before stated time
2/4/2016
Gisela G. VERIFIED CUSTOMER
Vehicle Make : Mercedes
The car looks great! Thank you
2/3/2016
Nusreta I. VERIFIED CUSTOMER
Vehicle Make : Lexus
My 2013 Lexus RX350 was in repair for damage to the right rear door. When I got my vehicle back, I noticed that the new door was missalligned, there were flaws in the paint, beads in the paint, paint residue on the window trim. I'm not satisfied with the service that I paid for. Please call me at ****-****-xxxx. Elvir & Nusreta I
2/3/2016
Alit Z. VERIFIED CUSTOMER
Vehicle Make : Volvo
Thanks for answering my questions and helping me understand this process.
1/30/2016
Luhua Z. VERIFIED CUSTOMER
Vehicle Make : Kia
Great service. Definitely will recommend to friend.
1/30/2016
Pamela A. VERIFIED CUSTOMER
Vehicle Make : Nissan
Brad is the best you're so blessed to have him! Give him a big raise! The ladies that answer your phones are awesome and appreciated.
1/29/2016
Marina V. VERIFIED CUSTOMER
Vehicle Make : Nissan
The whole process was very fast and effective. The repair job looks very good
1/28/2016
Jessica D. VERIFIED CUSTOMER
Vehicle Make : Chevrolet
Great job. Thanks
1/27/2016
Tirtha T. VERIFIED CUSTOMER
Vehicle Make : Nissan
This was a good experience for my car repair. I was updated frequently about the status of the car and was repaired in the stated time.
Thank you for the good work you all did.
1/26/2016
Gail G. VERIFIED CUSTOMER
Vehicle Make : Nissan
Shannon was great at communicating with me about the status of my car repair. The only problem was the insurance company.
1/26/2016
Marina K. VERIFIED CUSTOMER
Vehicle Make : Lexus
Thank you very much for exellent job,
Marina
1/25/2016
Winston J. VERIFIED CUSTOMER
Vehicle Make : Toyota
Great job by the staff and team
1/23/2016
Tamika S. VERIFIED CUSTOMER
Vehicle Make : Nissan
I've only had my car back for two days now, but so far so good. You guys did a great job. My car never looked like it was involved in a accident. Lastly, your customer service is great. If I ever need repairs I would definitely return to you. Have a great weekend.