Koons was recommended to me by a neighbor & a co worker. My truck looks just as beautiful as it did prior to the accident, thank. I’m thoroughly pleased with the service.
2/23/2018
Alesia F. VERIFIED CUSTOMER
Vehicle Make : Scion
The repairs on my car were great. However, when picking it up, not one person except the girl to pay for the deductible was there to give me my vehicle. I woulve liked to speak to someone about what was done to my car. Also, when dropping my car off and getting the rental , I was given instructions to exit the building driving forward and out. I got into my car upon picking it up and while driving straight the garage door started closing.. so I had to back up into the street to leave. Not very convenient and professional.
2/22/2018
Steven H. VERIFIED CUSTOMER
Vehicle Make : Porsche
Taking my Porsche to a Ford or Chevy dealer I had very little faith in the outcome but it was close to work.
All my expectations were blown away. The work looks fantastic. The car was washed, scrubbed clean. Inside and out. The even reinstalled my aftermarket backup camera.
My thanks and appreciation to the workman on the job.
2/17/2018
Nancy M. VERIFIED CUSTOMER
Vehicle Make : Hyundai
Door on driver's side that was hit in accident is hard to close.
2/16/2018
Christa D. VERIFIED CUSTOMER
Vehicle Make : Chevrolet
Easy drop off and people were very helpful. Repair was done on time. The whole process was very simple.
2/15/2018
Koteshwar C. VERIFIED CUSTOMER
Vehicle Make : Toyota
Satisfied with the repair but the person called me at 2:30 pm and forced me to pick the car same day without prior notice that the car will be ready that day. I had request a colleague to help me to pick the car and park at a public road side for a day.
2/11/2018
Limin C. VERIFIED CUSTOMER
Vehicle Make : Toyota
Excellent job
2/2/2018
Ryung S. VERIFIED CUSTOMER
Vehicle Make : BMW
I called several times and the response was very very slow. The car was not finished on the date they said it would be (****/30/18). On ****/31/18 I called several times and left several messages to check on the status. It was almost the close of business on ****/31/18 that I called back and was told that my car had been ready since the morning. No one had called me...
2/1/2018
Hilda R. VERIFIED CUSTOMER
Vehicle Make : Nissan
It would have been nice if, after body repairs, the car had been washed
2/1/2018
Azam R. VERIFIED CUSTOMER
Vehicle Make : Honda
Everything was Perfectly done.
1/27/2018
Riza M. VERIFIED CUSTOMER
Vehicle Make : Jeep
I'm missing my eyeglasses. I lock my compartments before I drop off my car..this is ridiculous.. I even show the girl the box of my eyeglasses.. the box is there but not the eyeglasses pls.. call me about this complain... ****-****-xxxx
1/24/2018
Robert R. VERIFIED CUSTOMER
Vehicle Make : Toyota
Most of the time it is difficult to reach a service advisor--leaving voicemails. The service was done professionally and in a time manner.
I believe that the advisor should take the time and review the service invoice
1/20/2018
Ian S. VERIFIED CUSTOMER
Vehicle Make : Toyota
Bumper put back on with gaps between panels that were not there before
1/20/2018
Ryan L. VERIFIED CUSTOMER
Vehicle Make : Jeep
Amazing people amazing service
1/13/2018
Mariella R. VERIFIED CUSTOMER
Vehicle Make : Toyota
Keep up the good work.
Thank you.
1/10/2018
Charels S. VERIFIED CUSTOMER
Vehicle Make : Chevrolet
Thank you for the great service as always. Never have to ask you guys always go above and beyond please keep it up; culture is important.
1/9/2018
Jimmy And. VERIFIED CUSTOMER
Vehicle Make : Toyota
Professional and painless
1/6/2018
Ashley B. VERIFIED CUSTOMER
Vehicle Make : Toyota
It was a fast delightful experience. Everyone was kind and friendly
1/3/2018
Michael S. VERIFIED CUSTOMER
Vehicle Make : Ford
Quicker delivery than I expected, and appreciate the Saturday hours so I was able to pick up my car today and not wait till Tuesday (since it is a holiday weekend).
12/31/2017
Vanessa M. VERIFIED CUSTOMER
Vehicle Make : Acura
They delivered my car early and the customer service was outstanding!