I was pleased that Kim Dryden kept me informed of the progress of the repair on my vehicle. All members of your staff have been well trained and most friendly and courteous.
10/20/2016
Raymond R. VERIFIED CUSTOMER
Vehicle Make : Nissan
The estimate was quick. I was kept informed about the progress. You all arranged for my rental car and pickup. You had my vehicle completed in just two days. Wow. I will recommend you to others.
10/20/2016
Cornelius P. VERIFIED CUSTOMER
Vehicle Make : Honda
Kim was great and kept us informed throughout the entire process. Thanks so much.
10/15/2016
Richard R. VERIFIED CUSTOMER
Vehicle Make : Ford
Great communication and well done job, no complaints.
10/13/2016
Melinda F. VERIFIED CUSTOMER
Vehicle Make : Dodge
Thank you for the prompt service and keeping me informed from drop off to completion via email. I believe that is a really good alternative. Appreciate the help and good customer service.
10/7/2016
Paul S. VERIFIED CUSTOMER
Vehicle Make : Lexus
Everyone we dealt with was very helpful.
The repairs look good.
10/7/2016
Martin C. VERIFIED CUSTOMER
Vehicle Make : Honda
Charlie Obaugh was extremely helpful in fixing my car and I would recommend them for anyone!
10/2/2016
Angela J. VERIFIED CUSTOMER
Vehicle Make : Ford
Very friendly and welcoming. Car looks wonderful.
9/20/2016
John W. VERIFIED CUSTOMER
Vehicle Make : Toyota
THANKS !!!!!!!
9/16/2016
Robert A. VERIFIED CUSTOMER
Vehicle Make : GMC
Great work. The detailed interior and exterior cleaning and wash provided was the crowning touch to a good experience. My car looks brand new!
Thank you.
Bob Anders
9/16/2016
Brenna L. VERIFIED CUSTOMER
Vehicle Make : Chevrolet
Great people with great service! Thank you for all your help!
9/13/2016
Brian A. VERIFIED CUSTOMER
Vehicle Make : Mini Cooper
As usual Kim is always ready to help. Customer service skill is the best I have seen yet!
9/10/2016
Aaron S. VERIFIED CUSTOMER
Vehicle Make : Kia
Excellent work! The car looks new again. I really appreciated the communication throughout and am grateful that you could get me in and finished so quickly. I hope I won't ever have to come back, but if I do, I will feel confident that my car is in great hands. Thank you so much!
9/9/2016
Jose P. VERIFIED CUSTOMER
Vehicle Make : Honda
Kind,polite and professional service given to me by your STAFF. Many thanks, JOSE R PEREZ, MD
8/26/2016
Daniel L. VERIFIED CUSTOMER
Vehicle Make : Honda
Looks Great!
8/24/2016
Kurt K. VERIFIED CUSTOMER
Vehicle Make : Honda
Professional people
Accurate repairs
Kept informed
Pleasant
8/18/2016
Martha F. VERIFIED CUSTOMER
Vehicle Make : Chevrolet
My husband was upset that it took several additional days to get parts in, though I was just thrilled the parts were available. My interior lights/electrical items are not turning off when I've opened the driver's door (the portion repaired), though I've e-mailed Mr. Dryden and feel confident it will be corrected. The most inconvenience was leaving my office early to ensure I would be back in Staunton early enough to exchange vehicles, only to find out I hadn't needed to. It was a very close timing issue, so I do understand, but the 5:00 cut off just caused a bit of a serious squeeze. That's more a reflection of USAA not having a provider in the Harrisonburg area, than anything to do with Charlie Obaugh Collision. All employees, in person, by phone, via e-mail were friendly and helpful at every turn.
8/12/2016
Timothy D. VERIFIED CUSTOMER
Vehicle Make : Mazda
Great service from everyone there????
7/27/2016
Stephen B. VERIFIED CUSTOMER
Vehicle Make : Hyundai
Work done well, in a timely manner, and the staff was helpful throughout.