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Real Reviews from VERIFIED CUSTOMERS
Loc . VERIFIED CUSTOMER
Vehicle Make : Toyota
Great customer service. Thank you, Nick
10/20/2017
Susan P. VERIFIED CUSTOMER
Vehicle Make : Mercedes
My first experience with FC and I am completely satisfied. Thank you.
10/20/2017
Eric H. VERIFIED CUSTOMER
Vehicle Make : Ford
The job was completed faster than originally anticipated and looked good. They also cleaned the inside of my car which was a nice, unexpected bonus!
10/19/2017
Kim P. VERIFIED CUSTOMER
Vehicle Make : Toyota
The tire pressure warning light was on the first time I turned the car on, and one of the tires was very low. So I immediately had to go put air in the tires. Also there was a film on the inside of all the windows that was difficult to clean off. Other than that, the car looks and feels terrific. No need to call me. Thanks!
10/14/2017
Jose M. VERIFIED CUSTOMER
Vehicle Make : Toyota
great service, friendly and helpful people
10/12/2017
Michael And. VERIFIED CUSTOMER
Vehicle Make : Honda
Excellent service from front office staff to estimator to service manager. Would highly recommend you!
10/10/2017
Emily A. VERIFIED CUSTOMER
Vehicle Make : Jeep
Was perfect!
10/9/2017
Ronald S. VERIFIED CUSTOMER
Vehicle Make : Chevrolet
The work looks great
10/9/2017
David Orr. VERIFIED CUSTOMER
Vehicle Make : BMW
Service was outstanding. Fantastic communication. Excelent to deal with
10/9/2017
Marie V. VERIFIED CUSTOMER
Vehicle Make : Honda
I appreciated the time the staff took to update me daily on the repair progress. The staff was professional, friendly, and upon picking up the vehicle, I was highly impressed with the results as well as the time taken to thoroughly explain what was done to ensure I was driving out with a completely safe car. I trust the team at Fairfax Collision Center and will definitely be recommending their services to friends and family.
10/6/2017
Max K. VERIFIED CUSTOMER
Vehicle Make : Toyota
Nick was great, he clearly described the process and kept me informed throughout. Car looks great!
9/29/2017
Carol K. VERIFIED CUSTOMER
Vehicle Make : Ford
Super staff, great work, was very pleased to get e-mail updates each day. Couldn't have been more pleased, all the way around! Many thanks again for a job very well done!
9/28/2017
Frank M. VERIFIED CUSTOMER
Vehicle Make : Audi
Very professional and the work performed is a 10/10!
9/22/2017
Terry W. VERIFIED CUSTOMER
Vehicle Make : Dodge
I have used Fairfax Collision before and I sought you out this time. You do good work, but I would like to suggest that you wait at least a week before sending out a satisfaction request, that gives the customer a chances to drive the vehicle multiple times so if their is a problem it may arise.
9/14/2017
Charles A. VERIFIED CUSTOMER
Vehicle Make : Toyota
Great job, good work. David Martin was very helpful and understanding.
9/12/2017
Elizabeth M. VERIFIED CUSTOMER
Vehicle Make : Toyota
Well done and professional service.
9/9/2017
Jesse S. VERIFIED CUSTOMER
Vehicle Make : Dodge
100%! You guys rock! Thanks for interfacing with USAA and ensuring we got the right adjustment for our claim.
9/9/2017
**** K. VERIFIED CUSTOMER
Vehicle Make : Dodge
Great job and great communication!
8/28/2017
John K. VERIFIED CUSTOMER
Vehicle Make : Dodge
The biggest issue is that on the authorization form I indicated I wanted the old parts. I arrive and am given a story that no one knew about this. Really? Then why ask the question on the authorization form?
8/17/2017
Donald H. VERIFIED CUSTOMER
Vehicle Make : Dodge
This is the second time I have used Fairfax Collision Center and the second time they have delivered outstanding work ahead of schedule. I highly recommend Fairfax Collision center for any type of collision repair.
8/13/2017