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Real Reviews from VERIFIED CUSTOMERS
James O. VERIFIED CUSTOMER
Vehicle Make : Ford
You guys all do a great job and are very professional. You are a pleasure to work with,and turn out a very fine product
4/27/2024
Scott S. VERIFIED CUSTOMER
Vehicle Make : Volvo
Capital Collision is a first-class outfit with friendly, competent professionals. They acted as a stress reliever and confidence builder after a stressful collision.
4/18/2024
Jeffrey C. VERIFIED CUSTOMER
Vehicle Make : Dodge
Great job all around, my ride looks fantastic! Thank you for your care and attention to detail!
4/16/2024
John L. VERIFIED CUSTOMER
Vehicle Make : Hyundai
Kevin Grummick was the estimator for the repair and he was great to work with, very professional and pleasant and he did a very good job getting through to a problem insurance agent that was difficult to work with. The repair work was very well done and the paint color and matt finish were perfect.
4/15/2024
Donna M. VERIFIED CUSTOMER
Vehicle Make : Chevrolet
Kevin is my go to guy! I always get the best service.
4/4/2024
Bob M. VERIFIED CUSTOMER
Vehicle Make : Subaru
Kaylee is just an outstanding adjuster and knows so much about the repair process. She’s the great rep of Cap Collision!
4/1/2024
Jessica U. VERIFIED CUSTOMER
Vehicle Make : Jeep
My car looks brand new. The crew, especially Chris Openshaw, are very professional, kind, and accommodating. Thank you!
3/31/2024
Gavin M. VERIFIED CUSTOMER
Vehicle Make : Hyundai
I appreciate how fast the process was. Last year my wife had a similar instance happen to her car and it took over a month at a different repair shop to finish her car. Mine took barely over a week.
3/27/2024
Nolan M. VERIFIED CUSTOMER
Vehicle Make : Mercedes-Benz
An excellent speedy repair!
3/24/2024
Salvador S. VERIFIED CUSTOMER
Vehicle Make : GMC
Very professional and courteous
3/24/2024
Alicia M. VERIFIED CUSTOMER
Vehicle Make : Honda
Thanks for everything and washing and vacuuming my car
3/21/2024
John K. VERIFIED CUSTOMER
Vehicle Make : Ford
Wonderful work happy as a clam at high tide,tell everyone thank you for such a nice piece of work!
3/21/2024
Heesoon J. VERIFIED CUSTOMER
Vehicle Make : Acura
I didn't have the chance to experience the repair experience since the insurance company decided that the car was not worth fixing. However, my experience with Kevin was wonderful. He was professional, kind, and supportive of me.
3/17/2024
Clareese C. VERIFIED CUSTOMER
Vehicle Make : Mazda
They did a fabulous job fixing my car door and matching the paint colors
3/16/2024
Lata P. VERIFIED CUSTOMER
Vehicle Make : Toyota
Chris went above and beyond to ensure my vehicle was well taken care off. I scheduled an estimate and I received immediate response from Capital Collision. Got my car scheduled for repairs much faster than any other place I had been to. My husband dropped off the car & was shuttled back home. When the car was all done, Capital picked up my husband from home to pick up the car. Overall, the service was excellent! Thank you Capital Collision for the exceptional customer service!
3/15/2024
**** M. VERIFIED CUSTOMER
Vehicle Make : Subaru
Your company was wonderful to work with. My car looks great! Thank you!
3/14/2024
Brandon K. VERIFIED CUSTOMER
Vehicle Make : Subaru
There were areas that should have been repaired that were not. The time line was horrible and almost at a stall until I took over and set up communication. If you really want the details someone needs to call me. ****-****-xxxx
3/3/2024
Samuel M. VERIFIED CUSTOMER
Vehicle Make : Subaru
The service was great and everyone was very friendly and helpful. The job on the repair was well done.
3/3/2024
Carl N. VERIFIED CUSTOMER
Vehicle Make : Nissan
Did, 3 times
3/1/2024
Thu L. VERIFIED CUSTOMER
Vehicle Make : Toyota
The workmanship was top notch. The car was clean. However, some employee or employees took a joy ride in my car for about 14 miles. They disconnected the power cable and changed some of the software in my dash cam. They did this to hide where they took my car. I'm still trying to correct the settings on my dash cam. They changed the temp settings on my car. They used my car's sound system and reset it to an unknown FM station. I trusted Capital Collision with my car repairs. I did not expect its employees to use my car and to sabotage its equipment without my permission. I hope that Capital Collision will better police its employees' behavior and conduct. One of these days, they'll wreck a customer's car during one of their unauthorized joy rides and subject Capital Collision to unexpected and substantial legal liabilities. I cannot talk. Either email or text me if you need to discuss this further. Thank you.
2/26/2024