Chris went above and beyond to ensure my vehicle was well taken care off. I scheduled an estimate and I received immediate response from Capital Collision. Got my car scheduled for repairs much faster than any other place I had been to. My husband dropped off the car & was shuttled back home. When the car was all done, Capital picked up my husband from home to pick up the car. Overall, the service was excellent! Thank you Capital Collision for the exceptional customer service!
3/15/2024
**** M. VERIFIED CUSTOMER
Vehicle Make : Subaru
Your company was wonderful to work with. My car looks great! Thank you!
3/14/2024
Brandon K. VERIFIED CUSTOMER
Vehicle Make : Subaru
There were areas that should have been repaired that were not. The time line was horrible and almost at a stall until I took over and set up communication. If you really want the details someone needs to call me. ****-****-xxxx
3/3/2024
Samuel M. VERIFIED CUSTOMER
Vehicle Make : Subaru
The service was great and everyone was very friendly and helpful. The job on the repair was well done.
3/3/2024
Carl N. VERIFIED CUSTOMER
Vehicle Make : Nissan
Did, 3 times
3/1/2024
Thu L. VERIFIED CUSTOMER
Vehicle Make : Toyota
The workmanship was top notch. The car was clean. However, some employee or employees took a joy ride in my car for about 14 miles. They disconnected the power cable and changed some of the software in my dash cam. They did this to hide where they took my car. I'm still trying to correct the settings on my dash cam. They changed the temp settings on my car. They used my car's sound system and reset it to an unknown FM station. I trusted Capital Collision with my car repairs. I did not expect its employees to use my car and to sabotage its equipment without my permission. I hope that Capital Collision will better police its employees' behavior and conduct. One of these days, they'll wreck a customer's car during one of their unauthorized joy rides and subject Capital Collision to unexpected and substantial legal liabilities. I cannot talk. Either email or text me if you need to discuss this further. Thank you.
2/26/2024
Robert O. VERIFIED CUSTOMER
Vehicle Make : Ford
One day after picking up our car turning on the fan glass fragments blew on to the dash
2/24/2024
Alan N. VERIFIED CUSTOMER
Vehicle Make : Mazda
Great service all around. Kept informed of progress and repair done in a timely manner. Have reccomended to family & friends.
2/21/2024
Wendy S. VERIFIED CUSTOMER
Vehicle Make : Toyota
Amazing front office, repairs and follow up. I cannot express how happy I am with the entire staff. Thank you! Wendy S
2/19/2024
Ann B. VERIFIED CUSTOMER
Vehicle Make : Mazda
Great group. Kevin treated me well. Car looks good again!
2/18/2024
Dorna B. VERIFIED CUSTOMER
Vehicle Make : Honda
Entire process was very smooth. Thanks.
2/18/2024
Jennifer M. VERIFIED CUSTOMER
Vehicle Make : Nissan
Thank you for getting my car in right away! Appreciate your work.
2/7/2024
**** G. VERIFIED CUSTOMER
Vehicle Make : Lexus
I was impressed with Kayliegh's professional expertise and her handling of my crashed car. this is the second time I've used your firm and I am quite satisfied with your services
2/4/2024
Duane C. VERIFIED CUSTOMER
Vehicle Make : Chevrolet
They did a very good job
2/3/2024
Juan C. VERIFIED CUSTOMER
Vehicle Make : Subaru
Kevin Grummick, was always very helpful and always answer our questions. And every one was very professional. Thank yuo.
Juan C
2/2/2024
Michael C. VERIFIED CUSTOMER
Vehicle Make : Nissan
Everything went as planned. Car looks great!
2/2/2024
Eric S. VERIFIED CUSTOMER
Vehicle Make : Buick
Great team that actually cares to see successful results and satisfaction. Keep up the good work.
2/1/2024
Marni R. VERIFIED CUSTOMER
Vehicle Make : Audi
Always appreciate the honest conversation about car scenarios.
1/31/2024
Patricia K. VERIFIED CUSTOMER
Vehicle Make : Honda
At this time, ****/31/24, I am satisfied with the repair work.
I appreciate how your team also cleaned the inside of the car.
I also appreciate Kyleigh's attention to the job.
As I drive the car, I hope all repairs will hold up to your warranty. Thank. You
1/31/2024
Mary Frances. VERIFIED CUSTOMER
Vehicle Make : Subaru
The staff kept me up to date with the status of my car. Of course, it was devastating to learn, eventually, that it had been deemed a total loss, but your Estimator, Kyleigh Friend, gently prepared me for the news. I also appreciated being able to visit my car one last time, and remove my personal belongings from it. They were safe and sound in a locked lot.