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Real Reviews from VERIFIED CUSTOMERS
Janetgumercindo M. VERIFIED CUSTOMER
Vehicle Make : Honda
Iam completely satisfield with yourservice. Thanks so much. Congratulations all your team, they did a great job.
12/14/2015
Margot P. VERIFIED CUSTOMER
Vehicle Make : Honda
I am very happy with the service my car looks good yes I will recommend any one service king thank you for your service
12/11/2015
Marilou V. VERIFIED CUSTOMER
Vehicle Make : Toyota
I was amazed, Service King Auto Repair Shop did an excellent job to repair my car that quick. Man named Michael who assisted me to get all information/documents he needed before they can start the job is very nice, very helpful & very patient explained to me how long it's gonna be for repair, calculate approximately how much will cost. He's very helpful person I've ever met in deal this kind of job. I am very happy & very satisfied for the job well done. For sure will be highly recommended to all my friends & relatives Service King Auto Repair Shop in Snoffer school, Gaithersburg,the near future. Thank you so much.
12/5/2015
Reginald J. VERIFIED CUSTOMER
Vehicle Make : GMC
Very professional. They explained to me exactly what needed to be done to my car and I got daily updates on the progress. When it was all done they made sure I was completely satisfied before paying and assured me that if there was any problem in the future with the repair I could bring my car back. Very very nice experience.
12/5/2015
Victoria J. VERIFIED CUSTOMER
Vehicle Make : Honda
My Customer Rep.(Michael)was excellent. I wish other company would hire more Customer Reps like him. He kept me informed and was always very polite and honest.
11/28/2015
Robert L. VERIFIED CUSTOMER
Vehicle Make : Chevrolet
Alec was just wonderful & u should be proud to have him on your team Thsnks for everything & Happy Holidays to all. Judith Levine
11/28/2015
Jill B. VERIFIED CUSTOMER
Vehicle Make : Kia
Thank you for managing a difficult insurance company
11/22/2015
Yvette J. VERIFIED CUSTOMER
Vehicle Make : Mitsubishi
I received outstanding customer service from Rep Alex ****, who is very professional, and communicates very well to customer what to expect in Service King's mission to provide 100% customer satisfaction and guarantee on work performed. Alex kept me informed via text message re status of repairs and estimated completion time, of which he was right on point with estimated time. He even had the courtesy to let me know that I had left my easy pass on my windshield. I was very happy he bought that to my attention. He also showed me where my drivers side door handle was loose. Honestly, I had never noticed it previously. This has nothing to do with your USAA member. Probably just normal wear. All parts replaced and painted was explained to me upfront and I was morethan pleased with the workmanship of Service King's craftmanship of restoring my car. To be honest, I have never experienced being kept informed of work performed by other shops. This is such a great feature that I is provided to the customer. Alex is a definite asset to Service King through his professionalism in communication, his knowledge and skill in assessing the damage, and working towards the goal of providing 100% customer satisfaction. My car was washed and vacuumed to perfection. To reiterate, I am 100% satisfied and would highly recommend Service King to others. I posted your mission to help our unemployed military veterans on my Linked In page. So many of my connections thanked me for posting your mission to help. I know that the vets will be visiting your site for employment. As a former DoD employee, I sincerely thank you for honoring our veterans with possible employment with your business. Thank you for servicing me, and providing Alex to service me through whole process of repairing vehicle.
11/21/2015
Arnoldo A. VERIFIED CUSTOMER
Vehicle Make : Honda
The job was wonderfull
11/15/2015
Mariana C. VERIFIED CUSTOMER
Vehicle Make : Acura
I am very satisfied with the service I received at Service King. I was kept updated on the progress of my car and I appreciated it that.
11/15/2015
Michael P. VERIFIED CUSTOMER
Vehicle Make : GMC
Alex was a great consultant and kept us informed every step of the way. Thank you!
11/13/2015
Candice A. VERIFIED CUSTOMER
Vehicle Make : Acura
Everything was great and Alex made sure I was updated every step of the way
11/11/2015
Jalen H. VERIFIED CUSTOMER
Vehicle Make : Nissan
Great service and communication finished my car before it was expected to be finish great customer service
11/8/2015
Alvin O. VERIFIED CUSTOMER
Vehicle Make : Buick
My adviser was excellent and the car looks great. I will recommend ServiceKing. Al O
11/7/2015
Sheila G. VERIFIED CUSTOMER
Vehicle Make : Hyundai
I appreciated the text msg updates and the car looked brand new.
10/29/2015
Tigist A. VERIFIED CUSTOMER
Vehicle Make : Nissan
It was wonderful. They did great Job
10/29/2015
Susan M. VERIFIED CUSTOMER
Vehicle Make : Toyota
Wonderful service & extremely nice people to deal with from your receptionist to your coordinator! Will recommend your company whenever needed!
10/18/2015
Brittney L. VERIFIED CUSTOMER
Vehicle Make : Nissan
Timing was great; service was performed well; staff was very professional. I had Alex as my provider. He constantly informed me of the progress being done on my car. When I told him I probably would not be able to get my car by closing on the day it was ready, he volunteered to remain there until I arrived. I have never experienced such amazing service! Alex was by far the best service provider I've had anywhere in a long time!
10/15/2015
Patrick A. VERIFIED CUSTOMER
Vehicle Make : Kia
none
10/15/2015
Hongliang W. VERIFIED CUSTOMER
Vehicle Make : Honda
thanks for the wonderful job.
10/11/2015