Overall service was good. Some things could be improved like communication.
When I was trying to make an appointment . An appointment was made for estimate estimate. On follow up there was no appointment.Apperently there was computer problems .
When part arrived shop didn’t contact me. .Then I was told part needed to be painted there was lack of communication no paint was needed & more than a week was wasted. . Last instructions included cautions for pait . None was done
9/6/2019
Damaris P. VERIFIED CUSTOMER
Vehicle Make : Buick
Great service
8/29/2019
Cynthia H. VERIFIED CUSTOMER
Vehicle Make : Toyota
You did a good job, and you finished it earlier than the estimated time, which was a blessing to me, and all the staff that I met was very kind and helpful.
Thank you so much.
8/24/2019
Stephen P. VERIFIED CUSTOMER
Vehicle Make : Chevrolet
My car looks great except for little spots on the hood
8/24/2019
Janek C. VERIFIED CUSTOMER
Vehicle Make : Tesla
Great team, felt welcome. The repairs got explained to me, and the quality of the work is outstanding! I surely will bring my Tesla again to Service King in Gaithersburg if I have a need again.
8/24/2019
Karen H. VERIFIED CUSTOMER
Vehicle Make : Subaru
Matt provided exceptional customer service and communication. Repairs were done well, and consistently within the original timeframe communicated. We have used Service King in the past, have recommended you to others, and will continue to do so.
8/20/2019
Fidel C. VERIFIED CUSTOMER
Vehicle Make : Honda
Awesome service! They updated me step by step.
8/19/2019
Dora M. VERIFIED CUSTOMER
Vehicle Make : BMW
Dear , very good and I’m very satisfied
8/18/2019
Clarissa A. VERIFIED CUSTOMER
Vehicle Make : Honda
I can’t thank your team enough for being so thorough and repairing my vehicle incredibly quickly! I definitely be recommending serviceking to my family and friends!
8/15/2019
John G. VERIFIED CUSTOMER
Vehicle Make : Audi
Great service as always, and an excellent staff.
8/14/2019
Luis M. VERIFIED CUSTOMER
Vehicle Make : Honda
Not Satisfied at all
8/13/2019
Adrian C. VERIFIED CUSTOMER
Vehicle Make : Tesla
Aaron **** took the lead for my car’s repairs. He did a great job communicating status of the repair and any updates. I hope not to have to return, but I am confident service king could handle my repair if I needed to!
8/10/2019
Bridget C. VERIFIED CUSTOMER
Vehicle Make : Toyota
We were very satisfied with your service.
7/31/2019
Joni F. VERIFIED CUSTOMER
Vehicle Make : Tesla
I’m shocked at the professional customer service, perfect repair and quick turn around. I will go no where else for body shop repair!
7/20/2019
Meredith B. VERIFIED CUSTOMER
Vehicle Make : Lexus
As always, you've done a great job. Matt kept me in the loop during the entire 5 week process.
7/18/2019
Kevin C. VERIFIED CUSTOMER
Vehicle Make : Dodge
Great service! Highly recommend!
7/10/2019
Moises C. VERIFIED CUSTOMER
Vehicle Make : Acura
Great customer service
7/9/2019
Gary G. VERIFIED CUSTOMER
Vehicle Make : Hyundai
Complety satisfied with the work and the courteous service