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Real Reviews from VERIFIED CUSTOMERS
Wendy J. VERIFIED CUSTOMER
Vehicle Make : Acura
Excellent job and super people.They even picked me up when my car was ready!!!
7/22/2016
Glenn G. VERIFIED CUSTOMER
Vehicle Make : Toyota
I was very impressed with the speed and service provided to me at Body Works Collision Center. My car was completely taken care of in one day. The people were also courteous and they did great work at an excellent value.
7/22/2016
Stephen Z. VERIFIED CUSTOMER
Vehicle Make : Toyota
I understand there may be problems on a company's part when employees leave and things get "lost" in the system but that should be transparent on the customer's part and that just didn't happen. Responding to questions and comments were non-existent, updates never happened and no calls were ever made or received, even when I called, I was always told that somebody would get back to me but failed in doing so. I had to push (very hard) to get my vehicle completed, which included ensuring communication between your company and my insurance company took place. "Waiting" to hear from the insurance company is not an acceptable answer, being proactive in holding them responsible should be your second task, first being total customer satisfaction and updating. Also, what good is having, and advertising, a website that a customer can follow the progress when it's not updated? (rhetorical question) No pictures or updates after the initial "drop-off" were ever done until I called and demanded my vehicle to be completed as soon as possible. As far as the work is concerned, I'm sorry to say but I honestly have seen better! Welding looked spotty and inconsistent and the area that was repaired initially looked good but after getting out of the sunlight I noticed it was not as smooth and flawless as it appeared. I can also see variations in the paint...not very happy with the work or customer service at all, the only exception would be your employee, I believe his name is Justin, at the front desk (if that's not his name, I apologize to him) he actually "saved" your company from getting an absolutely horrible rating on Yelp and all other rating sites. Keep that man, don't let him get away, he is good for your company. Quite honestly, I am not satisfied in the work performed at all (and I am not a hard man to please) but I would not take my vehicle back to get reworked on, I don't believe your metal workers or painters are capable in producing a satisfactory product. I really hate saying this because of Justin, but he has all my respect and loyalty, nothing else about my experience with your company would warrant me recommending you or giving you an even "satisfactory" rating.
7/22/2016
Roger D. VERIFIED CUSTOMER
Vehicle Make : Dodge
Great service. Truck looks like new again. I did have to purchase a new battery after it being in the shop though. Overall the truck looks great
7/22/2016
Tina B. VERIFIED CUSTOMER
Vehicle Make : Kia
We are extremely satisfied with everything from walking in to get the estimate to leaving after it was fixed and looking great. Thank you for fixing my daughters car. The staff was very kind and very helpful with everything thank you.
7/7/2016
Lucas V. VERIFIED CUSTOMER
Vehicle Make : Honda
Love the people. .very professional. ..very good work.5 stars.if you need a bodyshop..thay are the place to go
7/7/2016
Andrea K. VERIFIED CUSTOMER
Vehicle Make : Toyota
Awesome place!!! Everybody is very friendly. And the do excellent work !!! :)
7/5/2016
Ed B. VERIFIED CUSTOMER
Vehicle Make : Honda
Excellent job! We will recommend you
6/30/2016
Becky P. VERIFIED CUSTOMER
Vehicle Make : Dodge
You guys were great. My car looks so awesome and like its brand new. I could not have asked for a better repair job. Thank you!!!
6/25/2016
Taylor C. VERIFIED CUSTOMER
Vehicle Make : Chevrolet
Paint looks great on my new corvette targa. I had a great experience with body collision, I was constantly updated on the process. Great job to the advisers and great job to the ****.
6/10/2016
Deanna N. VERIFIED CUSTOMER
Vehicle Make : Toyota
The staff members at BodyWorks are amazing and have the best customer service.
6/10/2016
Bill P. VERIFIED CUSTOMER
Vehicle Make : Toyota
You folks were easy to work with. Very professional, plus you detailed my pickup. Good job-good candy too.
6/4/2016
Steve R. VERIFIED CUSTOMER
Vehicle Make : Honda
Great job.great service.
5/24/2016
Kimberly Z. VERIFIED CUSTOMER
Vehicle Make : Nissan
As I told Reed, I know you guys always run over time wise but the piece of mind knowing the excellent work you do is worth it not only to me but my other family members who also use your services. You are the only place I would ever go. Thanks for restoring my cute car. ????
5/21/2016
Jimmie A. VERIFIED CUSTOMER
Vehicle Make : Kia
The workers did a great job.
5/19/2016
John T. VERIFIED CUSTOMER
Vehicle Make : Honda
I've already referred someone and gave a great review in the community Facebook group. Thank you.
5/14/2016
Brian C. VERIFIED CUSTOMER
Vehicle Make : Toyota
This repair, though the least severe of any body repair I have had done, took three times longer than any previous. It seems to me that your shop or the insurance company abused our rental car coverage, as if that would make us not care how long it took. Nevertheless, your service was excellent and the work seems good, so I am still satisfied - just not "completely satisfied".
5/11/2016
Chelsey M. VERIFIED CUSTOMER
Vehicle Make : Kia
Everyone was very friendly and fun. I got updates on my car while it was being worked on and it came back perfect. Love the team here and would definitely recommend to others!
5/9/2016
Louise S. VERIFIED CUSTOMER
Vehicle Make : Toyota
Very pleased with the body work and how well they detailed my car. Just need to be more specific from the beginning how long the job will take. Thank you. ????
4/30/2016
**** R. VERIFIED CUSTOMER
Vehicle Make : Toyota
There are black marks on the side of drivers seat that were not there before. I hope I can remove them.
4/29/2016