After getting the vehicle back to our office, I realized the there were "parts" left off or actually not installed. These parts were in the bed of the truck. This required bringing the truck back to the body shop.
Additionally the repairs were to take a week or just a day or two more. Instead the repairs are now into the third week with a part still on order which will require another trip I guess?
5/23/2017
Felipa V. VERIFIED CUSTOMER
Vehicle Make : Hyundai
Very helpful people,and I really love the calls with updates
5/4/2017
Angelina W. VERIFIED CUSTOMER
Vehicle Make : Hyundai
Thanks for doing a great job
4/12/2017
David D. VERIFIED CUSTOMER
Vehicle Make : Ford
Truck has been there almost a month! Show up to pick up truck and the grill guard isn't on it and it has a flat tire! Called twice to check on the truck and never heard a word, ended up calling again the next day before getting some feedback. Kept hearing more damage was found after original estimate. Then was told the grill guard wouldn't fit back on..... come on now, you took it off didn't you? Customer service is far below "sub par" aka it is "piss poor". Would love to continue on about this but it's not worth my time. I've sent an email to our corporate fleet program telling them to NOT send anything else to this body shop. Please let me know when my grill guard in, if not I'm coming back to get my other one!
3/8/2017
Jay M. VERIFIED CUSTOMER
Vehicle Make : Dodge
Excellent communication. Great repair work. Overall great experience.
3/4/2017
Sripan A. VERIFIED CUSTOMER
Vehicle Make : Toyota
Satisfied with the job. Nice email updates.
2/25/2017
Terry G. VERIFIED CUSTOMER
Vehicle Make : Ford
Excellent work
2/21/2017
Dylan K. VERIFIED CUSTOMER
Vehicle Make : Honda
did an amazing job car looks great
12/10/2016
Robert P. VERIFIED CUSTOMER
Vehicle Make : Chevrolet
The entire staff and facilities seemed to put forth a very formidable impression. Mr. Silas was very confident and reassuring. He had a plan from the very beginning. The lady up front (Mrs. Rayes?) was great. She was very helpful with syncing the computers and getting Farmer's and Enterprise on the same page. The body work looks great. Caitlin seemed cool. I liked the crosses in the waiting room. They were calming because honestly I was really pissed that my coworker wasn't paying attention and made all this necessary in the first place. George's Paint and Body did everything they possibly could have to make this experience go as well as it could have. I appreciate their efforts.
11/19/2016
Ronald H. VERIFIED CUSTOMER
Vehicle Make : Ford
They did excellent work as always. Very gracious and friendly folks to deal with.
11/5/2016
Robert H. VERIFIED CUSTOMER
Vehicle Make : Jeep
We had a great experience with your shop. They kept us informed all the way through. They were very nice and informative.
10/28/2016
Cayla C. VERIFIED CUSTOMER
Vehicle Make : Ford
Great communication, fast service, friendly employees! Will definitely use again if I ever need someone! Thanks!
10/17/2016
Jaime E. VERIFIED CUSTOMER
Vehicle Make : Hyundai
The only frustration I had was that my car took quite a long time to repair, which I understand happens often, it was just a little frustrating to deal with that. However, you guys made the process very smooth by working through insurance and with Hertz, so it was very nice to not have to deal with any of that. Other than that, the customer service is great! Every person I talked to was always so kind and helpful, and also my car looks super **** after that repair, so thank you for that. Overall, I am very satisfied.
10/17/2016
Barbara E. VERIFIED CUSTOMER
Vehicle Make : Nissan
I think you did a wonderful job on my veichle. I am very satisfied with the results.
Thank you.
10/7/2016
Debra C. VERIFIED CUSTOMER
Vehicle Make : Toyota
Your business is awesome friendly and very efficient thank you
9/30/2016
Stormy H. VERIFIED CUSTOMER
Vehicle Make : Ford
Wonderful service!
9/21/2016
Maria P. VERIFIED CUSTOMER
Vehicle Make : Dodge
They did a great job!!
9/15/2016
Matthew E. VERIFIED CUSTOMER
Vehicle Make : Toyota
Awesome service. Car looks great! Many thanks!
8/27/2016
Robert B. VERIFIED CUSTOMER
Vehicle Make : Honda
Very satisfied with the work and customer service.