Search

Real Reviews from VERIFIED CUSTOMERS
Lorna W. VERIFIED CUSTOMER
Vehicle Make : Land Rover
Jose was very professional and went over all the details of my repair and the updates were great.. I definitely recommend your shop for all collision repairs and plus my car was completed 6 days ahead of schedule.. It was returned to me brand new as if no one had hit it.. 5 stars ?? ???????? Thank you for taking care of my baby.,
7/27/2019
CYNTHIA H. VERIFIED CUSTOMER
Vehicle Make : Mercedes Benz
Excellent service. Jose kept me informed through the process. My car was finished early and looks beautiful. Thank you pacific elite
7/27/2019
SUZANNE W. VERIFIED CUSTOMER
Vehicle Make : TOYOTA
Thank you! Everything was smooth from start to finish. Vernie was incredibly helpful and kept me in the loop from the getgo. Kudos PE for everything!
7/25/2019
VINH L. VERIFIED CUSTOMER
Vehicle Make : TOYOTA
Overall it was done very nicely but I would have to bring it back in due to some mechanic problems which is inconvenient for me because i would have to take time out of my day to do that. I recommend to check to make sure everything is done correctly in the future to prevent this. Thank you in advance !!!
7/25/2019
**** F. VERIFIED CUSTOMER
Vehicle Make : JEEP
A real pleasure working with Cesar Gastelum and the Jeep looks great. Thanks again
7/24/2019
**** K. VERIFIED CUSTOMER
Vehicle Make : BMW
Everyone I interacted with were courteous and professional. They all seemed concerned about the quality of their work and that I was satisfied. Also want to thank Oscar for letting me park a rental car behind the gate after hours. I tried to give Oscar some money for his effort and he wouldn’t take it. He said he was just happy I brought the company new work. Thanks Oscar. And thanks to Jose for coordinating my repair. Tom
7/22/2019
RICHARD H. VERIFIED CUSTOMER
Vehicle Make : MERCEDES-BENZ
Very Happy. Ceasar especially attentive. Car looks great. Excellent service.
7/21/2019
CHRIS S. VERIFIED CUSTOMER
Vehicle Make : TOYOTA
I really liked getting regular updates on the progress of the repairs to my truck. Nice clean, well organized shop and super helpful people running it. Hope I never need to visit again but if I do Pacific Elite will be the place I get the repairs taken care of!
7/16/2019
EDWARD S. VERIFIED CUSTOMER
Vehicle Make : BMW
As this is the 3rd time using Pacific Elite, I've always been impressed with the service from intake to finished job. A great company and highly recommended.
7/15/2019
DAVID O. VERIFIED CUSTOMER
Vehicle Make : LEXUS
Great communication
7/14/2019
MARINA H. VERIFIED CUSTOMER
Vehicle Make : BUICK
I was able to get my car in for repairs before I went out of town, even though they were full booked already. Maria was very accommodating and squeezed me in right at opening so I could make it to work on time. I had preordered my parts a d unfortunately never received a call to let me know they had arrived. Maria was able to make up for that. The work was great AND they washed, waxed and detailed the inside for me! So nice.
7/13/2019
DANA B. VERIFIED CUSTOMER
Vehicle Make : BMW
I’m pleased the repair was completed on the day originally estimated. I appreciated receiving text messages that provided status updates.
7/13/2019
MICHAEL R. VERIFIED CUSTOMER
Vehicle Make : TOYOTA
The work was good but it took all day. It was supposed to take around 4 hrs& it took 8 hrs. Other wise the service was great !
7/11/2019
ANATOL B. VERIFIED CUSTOMER
Vehicle Make : HONDA
Great people! Great work. Thank you!
7/9/2019
MARLENE T. VERIFIED CUSTOMER
Vehicle Make : ACURA
Very personable team. Made the experience a smooth one. Thanks
7/9/2019
BILL P. VERIFIED CUSTOMER
Vehicle Make : NISSAN
Good job
7/9/2019
KATHERINE G. VERIFIED CUSTOMER
Vehicle Make : HONDA
We were exceedingly happy with our car. The service was amazing and you made us feel comfortable and relaxed feeling you would do a great job on our car and we were not disappointed. Job well done. We give you our highest rating.
7/7/2019
BRENDA C. VERIFIED CUSTOMER
Vehicle Make : BMW
Excellent excellent service !!!
7/6/2019
Siripat C. VERIFIED CUSTOMER
Vehicle Make : HONDA
unfortunately for me, I’ve had to take 2 vehicles into the shop in the past few years but I always ask to have Pacific Elite Collision take care of my vehicles. Service is outstanding with constant communication, I’m able to track the process online and the work is great. Thank you
7/6/2019
LAMONT M. VERIFIED CUSTOMER
Vehicle Make : HONDA
Awesome
7/5/2019