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Real Reviews from VERIFIED CUSTOMERS
NORMA Q. VERIFIED CUSTOMER
Vehicle Make : TOYOTA
I am very happy with the results, Ethan you very much. Norma C. Quijano
10/1/2019
AURIEL S. VERIFIED CUSTOMER
Vehicle Make : JEEP
Everything went smooth, finished on time and the text messages kept me up to date.
10/1/2019
Robert E. VERIFIED CUSTOMER
Vehicle Make : KIA
Great service and the QC was great. Glad it was done right.
9/28/2019
MARK A. VERIFIED CUSTOMER
Vehicle Make : SCION
Car looks great
9/28/2019
RICHARD G. VERIFIED CUSTOMER
Vehicle Make : TOYOTA
Good service. Giving updates everyday what’s going on with the vehicle. Did a wonderful job taking good care of my vehicle.iI would highly recommend this place to all my friends. Thank you again Daniel for the jog well done ????????????????
9/28/2019
YUKA K. VERIFIED CUSTOMER
Vehicle Make : Nissan
Everyone I associated at Pacific Elite Collision was very professional, attentive, and prompt.
9/27/2019
ROBERT D. VERIFIED CUSTOMER
Vehicle Make : SUBARU
I’m very satisfied and greatly appreciate Jose’s continuous communication on the status of the vehicle.
9/27/2019
REBECCA Y. VERIFIED CUSTOMER
Vehicle Make : Honda
Jose was very thorough and kept me informed via email. I also appreciated real time texts on the status of repair so I could arrange to pick up the car this afternoon before closing.
9/26/2019
NICHOLAS B. VERIFIED CUSTOMER
Vehicle Make : BMW
Quality job and was done quick
9/25/2019
Mona K. VERIFIED CUSTOMER
Vehicle Make : VOLKSWAGEN
The repair was done timely and seamlessly. I was given updates all along the way and the rental car process was easy as well. I’d be back for any repairs I need in the future.
9/21/2019
**** P. VERIFIED CUSTOMER
Vehicle Make : BMW
Caesar was great to work with. Very courteous and efficient.
9/21/2019
JENNIFER U. VERIFIED CUSTOMER
Vehicle Make : KIA
Repair of my vehicle wasn't the problem. I have a complaint regarding Maria answering the phone. I wasn't able to understand where I was calling because she doesn't speak clearly when saying your company name. Took me 3-4 phone calls with her just to make an appt to bring in my car. She was very rude, telling me nothing shows up regarding my car, no phone # on file and she couldnt hear me. I had to leave my house and make the call through my car. Once I asked her name, her attitude was a bit better. She even told me at one point we do not accept state farm insurance. I think you should be aware of this since she answers the phone and represents your company. Other then that, I was happy with all other employees who I came in contact with. Thank you.
9/20/2019
JEFFERY P. VERIFIED CUSTOMER
Vehicle Make : KIA
Very happy about the worked that was done to my car..
9/20/2019
Devin C. VERIFIED CUSTOMER
Vehicle Make : AUDI
My entire experience was easy and effortless on my part from beginning to end In my car looks brand new again,
9/19/2019
Adrina J. VERIFIED CUSTOMER
Vehicle Make : NISSAN
Vernie was very professional and honest about time of delivery Would definitely recommend pacific Elite
9/14/2019
OLIVIA T. VERIFIED CUSTOMER
Vehicle Make : LINCOLN
The employees are second to none.Particularly outstanding is Daniel. He was absolutely wonderful and describing the work that needs to be done, Wyatt needs to be done and his demeanor and kindness is superb. Make me comfortable and full of trust.
9/13/2019
Pamilla B. VERIFIED CUSTOMER
Vehicle Make : BMW
Thank you, Vernie, for taking such good care of me. You helped me out with a huge favor and it does not go unappreciated. Pacific Elite made my car look like new within a short time. Great service and a great company. Customer service is the best!
9/13/2019
DAVID B. VERIFIED CUSTOMER
Vehicle Make : CHEVROLET
Can’t tell where the damage was!
9/13/2019
LORENA M. VERIFIED CUSTOMER
Vehicle Make : GMC
My husband and I were extremely satisfied with the work that was done to our veichal on 9/3-9/6. I was met with friendly staff (front office). Daniel assisted us throughout the process. Not only did he give me a detailed explanation of what was going to be done, he took the time to give an over the phone explanation to my husband who couldn't be there. He also kept us informed on the work that was being on our truck. We will definitely recommend Pacific Elite Collision to family and friends. We will also tell them to ask for Daniel! Thanks Daniel!
9/8/2019
JAMES B. VERIFIED CUSTOMER
Vehicle Make : BMW
GREAT JOB,GREAT SERVICE. THANK YOU
9/1/2019