I will wait to express my comments in a phone call.
12/21/2018
Chyanne T. VERIFIED CUSTOMER
Vehicle Make : Jeep
My vehicle has been in the shop for over 3 weeks and I only recieved **** phone call for an update. I have not picked up my vehicle yet I recieved a message stating that I did! The lack of communication created a ridiculous amount of undue stress
12/15/2018
Alcelma R. VERIFIED CUSTOMER
Vehicle Make : Mazda
The car was not close after service it’s was dusty.,,,
12/15/2018
Paula H. VERIFIED CUSTOMER
Vehicle Make : Chevrolet
Love it. Thanks again
12/11/2018
Atthapol S. VERIFIED CUSTOMER
Vehicle Make : Honda
I wish I can give you a good service but I cannot. The repair isn’t good. In fact it is a very poor assembly work. I am very disappointed. Almost like your staff doesn’t care to do a proper work. Will not recommend this place for this expo.
12/9/2018
Virginia B. VERIFIED CUSTOMER
Vehicle Make : Hyundai
Took 26 days instead of 6 days shop employees were bery rude.geico was not happy with actions or lack of.
12/8/2018
Susan K. VERIFIED CUSTOMER
Vehicle Make : Subaru
Ourisman insisted beginning work on my car without determining if parts were available. Because of this, a ****-week repair took over ****-month
12/4/2018
Avengelo S. VERIFIED CUSTOMER
Vehicle Make : Ford
On my visual inspection the quality of work is excellent; I am most satified with my overall experience at Ourisman Collision.
12/1/2018
Juan G. VERIFIED CUSTOMER
Vehicle Make : Toyota
pessimistic customer service
11/30/2018
Shelia C. VERIFIED CUSTOMER
Vehicle Make : Jeep
There is a sticky surface left on my car upon pickup. The total repair time was longer than normal, as the insurance company only paid for one week but the total repair time was more than 17 days, which left me rePo
11/27/2018
Carmen L. VERIFIED CUSTOMER
Vehicle Make : Mercedes Benz
You are a very professional, skilled team. Thank you. And my car loves you too!
11/22/2018
Leeq S. VERIFIED CUSTOMER
Vehicle Make : Chevrolet
A+????
11/21/2018
Kevin H. VERIFIED CUSTOMER
Vehicle Make : Chevrolet
Thanks for the good team work take care.
11/21/2018
Madelyn A. VERIFIED CUSTOMER
Vehicle Make : Acura
I went to pick up my car around 6:30, got it back and I noticed my whole door handle was scratched . I called back to the number who has called me and asked for Mike the guy who was dealing with the car . Someone else answered and told me they couldn’t do anything about it , to bring it back tomorrow because Mike has left for the day ..
11/20/2018
Augosto D. VERIFIED CUSTOMER
Vehicle Make : Toyota
Yes i am satisfied... finished one day early
11/14/2018
Tara S. VERIFIED CUSTOMER
Vehicle Make : Dodge
My vehicle was repaired quickly and I was very happy to receive it back in great condition. I appreciated the daily text updates that kept me informed of the repair status. I was given excellent customer service by Bob, Mike and my Geico representative Jonathan.
11/13/2018
Denise P. VERIFIED CUSTOMER
Vehicle Make : Chevrolet
had to deal with numerous delays on the completion date everyday for a week
11/11/2018
Nia D. VERIFIED CUSTOMER
Vehicle Make : Nissan
The collision team did a wonderful job repairing my car. The team was very professional and organized. They did an amazing job with keeping me updated and my car repaired in a timely manner. Thank You so much!
11/7/2018
Patricia C. VERIFIED CUSTOMER
Vehicle Make : Chevrolet
Well organized system great customer service and kept me informed of progress via txt messages
Much appreciation to Jon Frank for rushing the completion, ie car wash in order for me to pickup my car on my schedule
10/31/2018
Nora M. VERIFIED CUSTOMER
Vehicle Make : Jeep
Could have checked tire air pressure. Otherwise all good